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"Very Good hotel"
Reviewed by a Hotels.com guest on Jan 29, 2013
We stayed in this hotel on Jan.23,2013. We were impressed with the hotel amenities ,cleanliness ,location and quality of service. The staff were very friendly and provided a lot of information we required. Massimillo on the front desk was very accommodating and friendly-he made us feel at home. The hotel was beautiful,very clean and the Buffet breakfast was delicious with lots of choices. The location was perfect, it was close to the Duomo and all other sites. We just walked around and felt safe. I highly recommend this hotel.It was also very reasonable in price. I definitely, will book again at this hotel on my return to Florence, Italy
"Honest Staff really came threw for us"
Reviewed by a Hotels.com guest on Jan 10, 2013
My wife & I spent our last two day s in Italy at this Hotel. It had a great location & it was a nice spot to end our vacation. Once we got home, my wife realised that she had forgotten her purse in the room at the hotel, even worse, we had quite a bit of cash in the purse. We were both very up set & figured it was lost for good. We took a chance & called the hotel, one of the very honest staff found the purse & they put it into the hotel safe. They were very helpful in getting the cash back to us in Canada. We can not thank them enough for their help & honesty.
"Far from everything"
Reviewed by a Hotels.com guest on Jan 1, 2013
The hotel is in the newer area of Florence so really far from everything else. Transit in Florence isn't too frequent or broad (that I know of) but the hotel offers a shuttle to the main train station in the morning. It's a REALLY nice hotel and the best breakfast (included) that I had!! (Compared to Paris, Milan, and Rome)
The staff are very friendly and very helpful.