10/10 Exceptional
Had a good stay
Stephen
Stephen, 1-night trip
The Elms Hotel
Hotel with restaurant, near Idle Valley Nature Reserve
Experience the warmth of The Elms Hotel, nestled near Sundown Adventureland. Savor a full breakfast, relax on the garden terrace or enjoy a drink at the bar. With free WiFi in public areas and helpful staff, this hotel is sure to be a relaxing retreat.
Good
Popular amenities
- Bar
- Non-smoking
- Free WiFi
- Restaurant
Main amenities (10)
- Daily housekeeping
- Restaurant and bar/lounge
- Breakfast available
- Terrace
- Coffee/tea in a common area
- Garden
- Snack bar/deli
- Conference space
- Limited hour front desk
- Banquet hall
Feel at home (6)
- Private bathroom
- Garden
- Terrace
- Daily housekeeping
- Coffee/tea maker
- Bathtub or shower
CA $113
CA $135 total
includes taxes & fees
Nov 18 - Nov 19
Room options
Check availability for these dates
Showing 3 of 3 rooms
Standard Double Room, 1 Double Bed, Non Smoking
Good
Highlights
Heating
Flat-screen TV
Premium bedding
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe or closet
Daily housekeeping
- 13 sq m
- Sleeps 2
- 1 Double Bed
Standard Twin Room, 2 Twin Beds, Non Smoking
Very good
Highlights
Heating
Flat-screen TV
Premium bedding
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe or closet
Daily housekeeping
- 14 sq m
- Sleeps 2
- 2 Twin Beds
Family Room, 1 King Bed with Sofa bed, Non Smoking
Highlights
Heating
Flat-screen TV
Premium bedding
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe or closet
Daily housekeeping
- 27 sq m
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
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About the area
London Road, Retford, England, DN22 7DX
About this property
The Elms Hotel
When visiting Retford, The Elms Hotel is a great choice to consider. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a snack bar/deli, a terrace, and a garden. Fellow travelers say great things about the helpful staff.
At a glance
Property amenities
Room amenities
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The Elms Hotel Reviews
Good
7.8
Cleanliness
6.0
Location
8.0
Staff & service
7.2
Eco-friendliness
6.8
Property conditions & facilities
Popular mentions
RoomService staffFoodBathroomBreakfastIndian restaurantParkingLocationValueBuilding10/10 Exceptional
Excellent stay
Would definitely recommend
Julie
Julie, 2-night trip
6/10 Good
The room looked like it was recently decorated but there is deeper things that need attention.
We were on the first floor of the stables , everytime you walked on it there was a loud creaking noise, felt sorry for the people below.
The same was on the stairs & hallway, so loud it sounded like they were in the room.
The furniture in the room is definitely in need of renewing along with the bed.
The place looks impressive on the internet but we wouldn’t stay here again.
Martin
Martin, 1-night trip
6/10 Good
elms
only thing we booked with breakfast on hotels.com on arrival we were told we did not have it booked and would have to pay extra if we wanted it
david
david, 2-night trip
10/10 Exceptional
Top spot
Ticked all my boxs,great stay
James
James, 1-night trip
10/10 Exceptional
Very pleasant stay, close to town centre, clean and lovely facilities. Thank you
Dawn
Dawn, 1-night trip
8/10 Very good
We just stayed one night as we were visiting family nearby. It was fine, other than the unplanned fire alarm going off in the middle of the night in our room. Still no idea why. It would have nice to have been told something by staff though as we left. Hotel was fine and good value.
Kathryn
Kathryn, 1-night trip
2/10 Poor
I was stood waiting for 15 mins to check in whilst the owner talked to her husband at the front desk. She did call for someone to come in the end as her conversation with husband was more important. The music off a live band mad it impossible to sleep. I special booked in due to traveling and needed rest.
Natalie
Natalie, 1-night trip
4/10 Fair
Nightmare
No Internet service, TV signal weak. First night woken up at 2 am by people outside talking loudly and going in and out of rooms which lasted for at least 2 hours.
Hotel did apologise but did not seem to care and was not offered compensation.
The pub meal I had the first night the Chicken was so dry, so generally a bad stay
Gordon
Gordon, 2-night trip
10/10 Exceptional
Room out dated
Scott
Scott, 1-night trip
10/10 Exceptional
Recommended
Serviceinnstilt personale og fantastisk indisk mat
Hans Christian
Hans Christian, 1-night trip
4/10 Fair
Rooms were outdated poor decorating.outdated
Gregory
Gregory, 2-night trip
10/10 Exceptional
Meals and service were great, rooms were good but the bathroom of my room was a little tired but wouldn't stop me from staying there again
Stephen
Stephen, 1-night trip
8/10 Very good
Nice old building and friendly staff
Mick
Mick, 1-night trip
2/10 Poor
Worst Hotel and Dinning Experience EVER!
Booked the Elms Hotel for a business trip and it was a disaster. I’ve travelled all over the world on business and this is the worst experience and service I’ve ever had.
Booked a double room and was put in the “Stables” area which is like a container and nothing like the images. The bed was like a bag of concrete and no typical accessories where available such as hairdryer etc.
Went for breakfast one morning and it took 25 minutes to arrive from when ordered meaning I was late for work. Only one person working at the desk and seemed to do everything!
Trying to check out was a nightmare! I was in the “stables” external to the main hotel entrance so trying to gain access for breakfast (which was already booked similar to the shambles the previous day) the door was locked with buzzer not working. I knocked on the door and windows for 10 minutes with no answer from any staff. Eventually I had to phone the hotel to let me in and hand the room key back. A very rude member of staff (who also served breakfast and checked me in) just asked me to pop the key through the letter box when I had booked breakfast! I told him to leave breakfast as I was late for work and wanted an invoice. He then swore at me telling me I had to pay for breakfast even though it was unavailable for that morning! I left furious with no invoice and no breakfast and he was following me into the car park. The most awful hotel experience and please avoid at all costs!!!
Verified traveller
2-night trip
2/10 Poor
Very pleasant and helpful staff. The room we were booked into in the Stables was very dark so we asked to change rooms. I was allowed to view the next room which looked like a palace compared to the Stable room but on closer inspection realised it was very dated and needs a major update
ROBERT
ROBERT, 1-night trip
8/10 Very good
It was a bit shabby but very comfortable. A hole in the bathroom plaster and wallpaper should have been rectified.I thought breakfast could have been included in the price but the bar prices were very good. An enjoyable stay.
Sarah
Sarah, 3-night trip
10/10 Exceptional
Had a slight issue at check-in (my fault) but staff were helpful and professional and resolved. Comfortable room.
Lee
Lee, 1-night trip
10/10 Exceptional
Amazing
I just want to say I attended Mark and Emma’s Wedding Saturday 6th July and it is THE BEST wedding I have ever been too. You went above and beyond for us all, the food was absolutely out of this world, the staff was amazing and couldn’t do enough for us, the room we stayed in was spot on, the decorations was out this world and you made the whole day so special ❤️ absolutely amazing ❤️ 5 stars from me without a doubt ⭐️ Thank you so much
Colette
Colette, 1-night trip
10/10 Exceptional
Overnight Stay Wednesday 5th June 2024
I found my stay at The Elms to be very pleasant and convenient. I stayed in The Stables just around the corner from the main hotel. The room was very comfortable and clean. There were plenty of teas and coffees. The shower was decent. I enjoyed a good night's sleep.
I also had dinner at the Indian Restaurant within the hotel.
If I am in the area again, I will have no hesitation in staying there again
Gary
Gary, 1-night trip
10/10 Exceptional
Excellent food Staff so friendly
Joe
Joe, 1-night trip
8/10 Very good
Very clean. Helpful and friendly staff. Big breakfast. Decor has obviously been updated but still needs work in the stable rooms. Floorboards very creaky, which must be noisy for the downstairs guests.
Richard
Richard, 3-night trip
10/10 Exceptional
Amazing room with a lot of space
Food was brill
Joshua
Joshua, 1-night trip
10/10 Exceptional
no negative points
service was excellent
Breakfast and Indian evening meal were loverly
Excellent value for money
David
David, 1-night trip
8/10 Very good
The hotel staff were so friendly.
Jacqueline
Jacqueline, 1-night trip
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