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ITZA Hotel Boutique Internacional

4.0 star property
Downtown Cuenca hotel with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ITZA Hotel Boutique Internacional

Reception
Presidential Suite | Bathroom
Presidential Suite
Reception
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
    Airport transfer
  • Non-smoking
    Non-smoking
  • Free breakfast
    Free breakfast
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Free grocery shopping service
  • Communal living room
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
Feel at home
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Free grocery shopping service
The price is CA $242
CA $266 total
includes taxes & fees
Nov 28 - Nov 29

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View

Highlights

Soundproofed
Individually decorated
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Individually decorated
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Suite, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Individually decorated
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Balcony

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Twin Room, Balcony

Highlights

Balcony or patio
Soundproofed
Individually decorated
Smart TV
Pillow menu
Down duvet
Select Comfort bed
Premium bedding
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Twin Room, City View

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Twin Room, City View

Highlights

Soundproofed
Individually decorated
Smart TV
Pillow menu
Down duvet
Select Comfort bed
Premium bedding
Blackout drapes/curtains
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Double Room, 1 King Bed, Balcony

Junior Double Room, 1 King Bed, Balcony

Junior Double Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Individually decorated
Smart TV
Pillow menu
Down duvet
Select Comfort bed
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, No Windows

Deluxe Room, No Windows

Deluxe Room, No Windows

Highlights

Soundproofed
Individually decorated
Smart TV
Pillow menu
Down duvet
Select Comfort bed
Premium bedding
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room, 1 Queen Bed, City View

Luxury Room, 1 Queen Bed, City View

Luxury Room, 1 Queen Bed, City View

Highlights

Soundproofed
Individually decorated
Smart TV
Pillow menu
Down duvet
Select Comfort bed
Premium bedding
Blackout drapes/curtains
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, No Windows

Deluxe Twin Room, No Windows

Deluxe Twin Room, No Windows

Highlights

Soundproofed
Individually decorated
Smart TV
Pillow menu
Down duvet
Select Comfort bed
Premium bedding
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

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Free breakfast
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9.4 out of 10, Exceptional, (258)
The price is CA $138
CA $152 total
includes taxes & fees
Nov 24 - Nov 25
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About the area

Map
Gran Colombia y Benigno Malo, 25, Cuenca, Azuay, EC010104

What's nearby

  • Calderon Park - 2 min walk - 0.2 km
  • New Cathedral of Cuenca - 3 min walk - 0.3 km
  • Río Tomebamba & Calle Larga - 12 min walk - 1.0 km
  • Alejandro Serrano Aguilar Stadium - 18 min walk - 1.5 km
  • Mall del Rio - 5 min drive - 3.1 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 10 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 79.7 miles/128.3 km
  • 14n - Antonio Borrero Station - 3 min walk
  • Luis Cordero (Hermano Miguel) Station - 3 min walk
  • Gaspar Sangurima Tram Station - 8 min walk
  • Terminal Terrestre Station - 20 min walk
  • Unidad Nacional Tram Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Negroni - ‬3 min walk
  • ‪El Confesionario - ‬2 min walk
  • ‪Hot Dog del Tropical - ‬3 min walk
  • ‪Raymipampa - ‬2 min walk
  • ‪Le Bistro - ‬2 min walk

About this property

ITZA Hotel Boutique Internacional

Located just 1.6 mi (2.6 km) from the airport, ITZA Hotel Boutique Internacional offers a shuttle (available on request). For a bite to eat, guests can check out SANTO PLACER, one of 2 restaurants, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Public transportation is close by: Gaspar Sangurima Tram Station is just 8 minutes by foot.

Languages

English, Spanish

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Onsite garage

Transfers

  • Airport shuttle from 6:00 AM to 8:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants

Traveling with children

  • Children's menu

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Communal living room
  • Lockers available

Accessibility

  • Elevator
  • Wheelchairs available on site
  • Closed captioned TV
  • Portable shower seat
  • Grab bar in shower
  • Transfer shower
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 52-inch Smart TV
  • Premium satellite channels

Home comfort

  • Heating (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • In-room massage
  • Individually decorated
  • Heated floor (bathroom)

Freshen up

  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Champagne service
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

SANTO PLACER - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
ZAZA 360 - This rooftop bar specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
ITZA WHISKY LOUNGE - This tapas bar specializes in local and international cuisine and serves dinner only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way, maximum occupancy 3)

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Itza Internacional Cuenca

Frequently asked questions

Does ITZA Hotel Boutique Internacional offer free cancellation for a full refund?
Yes, ITZA Hotel Boutique Internacional does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ITZA Hotel Boutique Internacional?
Sorry, pets aren't allowed, but service animals are welcome.
Is airport shuttle service offered by ITZA Hotel Boutique Internacional?
Yes, an airport shuttle is available from 6:00 AM to 8:00 PM on request. The charge is USD 25 per vehicle one-way.
What are the check-in and check-out times at ITZA Hotel Boutique Internacional?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1:00 PM.
Are there restaurants at or near ITZA Hotel Boutique Internacional?
Yes, there are 2 onsite restaurants, featuring alfresco dining and local and international cuisine.
What's the area around ITZA Hotel Boutique Internacional like?
ITZA Hotel Boutique Internacional is a short 8-minute walk from Gaspar Sangurima Tram Station and 3 minutes' walk from New Cathedral of Cuenca.

ITZA Hotel Boutique Internacional Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

CHRISTIAN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ivelisse, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful ITZA
ITZA is a beautiful hotel nestled in the city center of Cuenca. The rooms are clean, comfortable, and exquisite decorated. Room service was great! Breakfast was scrumptious as well as any food ordered. The cocktails were amazing. I highly recommend ITZA Hotel Boutique International.
Ivelisse, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 2-night trip
Verified Expedia guest review

10/10 Exceptional

ITZA AMAZING. The hotel is in a great location easy to walk to areas or catch taxis. Restaurants close by. The hotel is beautiful the rooms are spacious and filled with everything you need and more. The staff was so wonderful. They are extremely friendly and helpful. Five stars is not enough fhey need 10. Would recommend and would definitely stay again.
Verified Expedia guest review

10/10 Exceptional

Viviana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

maria, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great intimate boutique hotel, in the middle of everything.
thomas, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

I would like to commend Pablo Vite and Paul Andrade and a young lady (don't know her name. These folks were excellent and assisted with a problem I had with a cell phone. They went above and beyond!!
Richard, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

Horrible customer service. Made reservation using Expedia. Final price included taxes and fees, when I checked out they charged me $40 extra for “the service.” Manager was unhelpful and unwilling to try to understand Expedia’s fees. Basic breakfast, overrated for the price. The good news is that for less money you can find a better hotel with better customer. Manager’s attitude ruined my day.
Verified Expedia guest review

8/10 Very good

Very good
Verified Expedia guest review

10/10 Exceptional

Absolutely gorgeous property - amazing design, very clean, high ceilings, rooftop view, beautiful interior.
Verified Expedia guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Edwin, 6-night trip
Verified Expedia guest review

10/10 Exceptional

craig, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel. Congratulations
Jorge, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Norma, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

This is a true boutique hotel, just one block away from parque Calderon (central park of Cuenca) and the Cathedral, lot of restaurants, bars,shops in the area, the hotel has a great rooftop bar with lounge chairs, great view of the city. The only thing i didnt like is that they have no parking in the building, only one spot for unloading in the street and then you have to drive around the block to park in a Public garage ( Free for guests)
andres, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel is a definite 5 star! luxuriously decorated with exquisite taste . very cozy , we definitely recommend.
Guillermo, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful old hotel completely renovated and clean, great location walking distance to many shops, restaurant’s and Churches. Great service.
Robert, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Ubicación y comodidad.
Edgat, 1-night trip
Verified Hotels.com guest review

2/10 Poor

El cuarto muy pequeño no es para cuatro peormente para cinco. Ademas indicaron que no incluia impuesto ni servicio que expedia estaba equivocado en la tarifa. Un engaño
Fernando, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Es realmente un boutique hotel de lujo en todos los aspectos. Calidad de sabanas almohadas toallas. Desayuno a la carta incluido. Detalles como al haberseme quedado mi afeitadora, fueron a la farmacia y en 10 minutos me trajeron una de cortesía. Eso es lo que uno espera de un hotel de lijo...felicitaciones
FERNANDO, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Un hôtel très proche du centre ville et pourtant offrant un calme idéal. Très beau! Le personnel très sympathiques. Le petit déjeuner excellent et chic.
Gabriela, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Beabar.utiful view from the rooftop
Tina, 1-night trip with friends
Verified Expedia guest review