I reserved a king bed, with sofa bed and a view. When I got into my room it was two beds and a view of a wall outside on the parking lot. I called the front desk and told him what I reserved to which he informed me they didn't have what I reserved available. He then said "Oh wait...I do have one king with a view left." I kinda thought "Yea! Because that's for ME!" LOL! Anyway, he took care of it for me and I got the room I reserved originally, which was very nice, clean and comfy. The "view" was simply of the swimming pool, but that was better than some wall outside in the parking lot. Overally, it was great and I appreciate the front desk getting me taken care of.