6/10 Good
26 Sep 2024
Alessia was very helpful before we arrived at our stay, and our check in and check out were very smooth and easy. When we arrived, we saw the beautiful Vatican from the street which we really enjoyed. But, when we entered the property, we were disappointed to find the room smelling like cigarettes despite the property saying it was no smoking, the air conditioning in the room did not work, the shower water pressure was terrible, the sheets were stained, and the glass window in the restroom to the room next door let light into our room in the middle of the night. We were not satisfied.
Verified traveller
1-night trip
Verified Hotels.com guest review