Tower B Great China Intl Finance Centre, Shennan Road, Futian District, Shenzhen, Guangdong, 518000
What's nearby
Huaqiangbei - 16 min walk
Shenzhen Convention and Exhibition Center - 3 min drive
Huanggang Border Crossing - 3 min drive
Coco Park Shopping Center - 3 min drive
Luohu Port - 6 min drive
Getting around
Shenzhen Intl. Airport (SZX) - 31 min drive
Hong Kong International Airport (HKG) - 47 min drive
Hong Kong Lok Ma Chau Station - 4 min drive
Shenzhen Station - 5 min drive
Sungang Railway Station - 8 min drive
Gangxia North Station - 10 min walk
Gangxia Station - 11 min walk
Futian Station - 18 min walk
Restaurants
21Gram Coffee - 8 min walk
巴蜀聚味道 - 9 min walk
湘郴人家 - 8 min walk
深圳金逸电影城有限公司 - 5 min walk
太平洋咖啡 - 8 min walk
About this property
Hilton Shenzhen Futian
When you stay at Hilton Shenzhen Futian, you'll be just a 5-minute drive from Huaqiangbei and Shenzhen Convention and Exhibition Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at MIS.U, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. Public transportation is just a short walk: Gangxia North Station is 10 minutes and Gangxia Station is 11 minutes.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
320 rooms
Arranged over 23 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Supervised childcare*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
WiFi and wired internet access in rooms*
Parking
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee/tea in a common area
24-hour room service
Traveling with children
Supervised childcare (surcharge)
Grocery/convenience store
What to do
Fitness classes
Working away
Business center
17 meeting rooms
Conference space (25833 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Facilities
Built in 2015
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
An outdoor pool
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
42-inch LCD TV
Digital TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Iron/ironing board
Sleep well
Down comforter
Turndown service
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
WiFi and wired internet for a surcharge
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
MIS.U - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
LAN TING - This restaurant specializes in Chinese cuisine. Open daily.
Lobby Lounge - Onsite lobby lounge. Open daily.
Fees & policies
Refundable deposits
Deposit: CNY 800.00 per night
Optional extras
WiFi is available in guestrooms for CNY 40 per day (rates may vary)
Wired internet access is available in guestrooms for CNY 40 per day (rates may vary)
Buffet breakfast is offered for an extra charge of approximately CNY 182 for adults and CNY 182 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Rollaway beds are available for CNY 385.0 per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Hilton Hotel Shenzhen Futian
Hilton Shenzhen Futian
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Shenzhen
Hilton Shenzhen Futian Hotel Shenzhen
Frequently asked questions
Does Hilton Shenzhen Futian offer free cancellation for a full refund?
Yes, Hilton Shenzhen Futian does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Shenzhen Futian?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Shenzhen Futian?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hilton Shenzhen Futian?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Hilton Shenzhen Futian?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Hilton Shenzhen Futian and nearby?
Onsite recreation at Hilton Shenzhen Futian includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a sauna.
Are there restaurants at or near Hilton Shenzhen Futian?
Yes, there are 2 onsite restaurants, featuring international cuisine.
Does Hilton Shenzhen Futian have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hilton Shenzhen Futian like?
Hilton Shenzhen Futian is in Futian, a short 16-minute walk from Huaqiangbei and 6 minutes' walk from Shenzhen City Hall.
Hilton Shenzhen Futian Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Dec 2024
Yun
Yun, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
Dimitry
Dimitry, 10-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Front desk service was excellent
Front desk service was excellent and receptionist can speak Cantonese which was a great help. Tks.
Mak Sheung
Mak Sheung, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
21 Nov 2024
Dingrui
Dingrui, 2-night trip
Verified Hotels.com guest review
6/10 Good
8 Nov 2024
I requested for a room on the higher floors and away from the elevator during booking. When checked in, I got a room on the low floor and right next to the elevator, and the hotel was not even full. No point of putting in special request and previlage being a Hotels.com platinum member here.
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
INTAE
INTAE, 3-night trip
Verified Hotels.com guest review
6/10 Good
1 Oct 2024
We stayed for 2 nights on 26 & 27 Sep 2024 and on the early morning of 28 Sep, we were woken up by very loud water noise hitting the windows of our room. At first, we thought it was heavy rain. In fact, it was the spiderman cleaning the external windows but the noise generated due to the amount of water pouring down the external windows was so much and so loud that we were woken up from our sleep. While we noted that there was a room notice that there will be window cleaning over 25 to 30 Sep 2024, the time specified was from 10:00 to 18:00. We were woken up around 8 am which was unacceptable. And because the management never used a window cleaning gantry, they needed to pour large amount of precious water over the window surface from the top, which generated very loud noise. This is BOTH bad for the hotel guests and the environment! For record we actually took a video of the event and are glad to show the hotel management if necessary.
Mak Sheung
Mak Sheung, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Sep 2024
Just an observation/recommendation for the customers that are at Shenzhen for the first time without internet access. It would be helpful to have printed information of buses around the area and places to shop close to the Hotel in English. We were fortunate to have friends living close by to help us with sims cards and moving us around. The free internet sucks and couldn't connect from the room, also the A/C wasn't cooling enouph at night. Other than that everything was perfect, thanks!
Jenniffer
Jenniffer, 2-night romance trip
Verified Expedia guest review
6/10 Good
7 Aug 2024
The room was not ready for us to check in. We arrived around 3pm. The room was not ready. We waited until 5:30pm but still not ready. We can only go out for dinner first and when we returned at 10:30pm, it was ready. They apologized by sending a fruit plate only. They offered a late checkout but we didn’t need it. The service is really disappointing. If they kept extending the checkout time to apologize unable to checkin, it will become a vicious cycle. This is Hilton, not some random 2star hotel.
Pei Ting
Pei Ting, 1-night trip with friends
Verified Expedia guest review
4/10 Fair
17 Jul 2024
None of the staff speak any English. Bar and restaurant not good and close very early. Won't be staying again
Jon
Jon, 6-night business trip
Verified Expedia guest review
10/10 Exceptional
30 Jun 2024
Breakfast could have more changes throughout stay.
Duo
Duo, 9-night family trip
Verified Expedia guest review
6/10 Good
17 Jun 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 May 2024
Malek
Malek, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 May 2024
Had an amazing experience staying here for 2 nights last weekend. The staff were very friendly and helpful, and even offered to upgrade my room for free. The hotel is in the center of the city and easy to get to pretty much everywhere. The room is extremely clean and comfy, I’d highly recommend this place if you ever plan to visit Shenzhen.
Qingxiang
Qingxiang, 2-night trip
Verified Expedia guest review
10/10 Exceptional
22 Apr 2024
Good brake fast always 20/7 To eate
Nicolas
Nicolas, 4-night trip
Verified Expedia guest review
10/10 Exceptional
20 Apr 2024
Adrien
Adrien, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 Apr 2024
Very clean, excellent location
lei
lei, 1-night family trip
Verified Expedia guest review
6/10 Good
31 Mar 2024
Jimmy
Jimmy, 1-night trip
Verified Expedia guest review
6/10 Good
17 Mar 2024
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Mar 2024
I am very satisfied with the service.
Zihui
Zihui, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Jan 2024
Timmy
Timmy, 1-night trip
Verified Expedia guest review
8/10 Very good
14 Jan 2024
Amy
Amy, 3-night trip
Verified Hotels.com guest review
8/10 Very good
30 Dec 2023
Amy
Amy, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Sep 2023
Marat
Marat, 4-night business trip
Verified Hotels.com guest review
4/10 Fair
24 Aug 2023
Not up to Hilton Standards
Hilton only by name. This hotel is not up to Hilton standards and needs renovating. The carpets were old and smelled musky. I had to request a room without carpets after change rooms twice without satisfaction. I had to contend with a lower grade room without the smelly carpets but it was worth the sacrifice.
The cleaning was also very sloopy for a five star.