2/10 Poor
Sep 11, 2022
Avoid
When we arrived there was nobody to check us in so we had to call a number at the desk. The lady who I spoke to said no your not booked here I have no rooms we waited for an hour in the lobby and luckily someone who lives at the property helped us out. I booked a double room however we were given two singles, as a couple it would have been nice but at this point I just wanted to get into the room. We didn’t see any one at reception until the 3rd day , our water stopped working and toilet to which they just said oh we will fix it tomorrow so no shower or toilets all night. They again didn’t care , I even contacted hotels .com and they also did nothing . Room was dirty floors are covered in dirt and dust beds are hard and uncomfortable. Really disappointed with the whole experince
Louisa
Louisa, 5-night trip
Verified Hotels.com guest review