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All properties in Cancun (and vicinity), Quintana Roo, Mexico

Hotel Blue Star Cancun, Cancun (and vicinity)

3.5-star hotel with 2 bars/lounges, near Market 28

  • Free continental breakfast and free WiFi
From
$63 CAD

Image gallery

  • Exterior
  • Exterior
  • Outdoor Pool
  • Outdoor Spa Tub
  • Exterior
Exterior. Image 1 of 26
1 / 26Exterior
102 Palenque 26, Cancun (and vicinity), 77509, QROO, Mexico
8.6.Fabulous.
  • A little oasis about 20 minute walk west of downtown. Large clean room with very…

    Apr. 22, 2019

  • Lady at the front desk was very rude, but the guy was nice.

    May 24, 2021

See all 52 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 14 guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Airport pick-up service

What’s around

  • In Downtown Cancun
  • Las Americas Cancun Mall - 41 min walk
  • Market 28 - 9 min walk
  • Plaza Las Americas - 27 min walk
  • Dubai Palace Casino - 32 min walk
  • Cancun Cultural House - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room
  • Superior Double Room
  • Deluxe Room

Location

102 Palenque 26, Cancun (and vicinity), 77509, QROO, Mexico
  • In Downtown Cancun
  • Las Americas Cancun Mall - 41 min walk
  • Market 28 - 9 min walk

What’s around

Landmarks

  • In Downtown Cancun
  • Las Americas Cancun Mall - 41 min walk
  • Market 28 - 9 min walk
  • Plaza Las Americas - 27 min walk
  • Dubai Palace Casino - 32 min walk
  • Cancun Cultural House - 12 min walk
  • Andres Quintana Roo Stadium - 15 min walk
  • Las Palapas Park - 18 min walk
  • Cristo Rey Church - 18 min walk
  • Ceviche Square - 19 min walk
  • Caliente Casino - 21 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive
  • Airport pick-up service

At a glance

Hotel size

  • This hotel has 14 rooms

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited
  • Onsite carport
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Spa tub
  • Pool umbrellas

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Designated smoking areas
  • Rooftop terrace
  • Terrace
  • Television in common areas

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch TV
  • Cable TV channels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Hotel Blue Star
  • Hotel Blue Star Cancun Hotel
  • Hotel Blue Star Cancun Cancun
  • Hotel Blue Star Cancun Hotel Cancun
  • Hotel Blue Star
  • Blue Star Cancun
  • Hotel Hotel Blue Star Cancun Cancun
  • Cancun Hotel Blue Star Cancun Hotel
  • Hotel Hotel Blue Star Cancun
  • Hotel Blue Star Cancun Cancun
  • Blue Star

Optional extras

Credit card charges are subject to an extra charge of 5 percent

Airport shuttle service is offered for an extra charge of MXN 450 per vehicle. Maximum occupancy 2

Policies

Pool open 24-hours

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Blue Star Cancun does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have 24-hour pool access.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 10:00 PM. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Assaggiare (4-min walk), La Tlayudería (5-min walk), and Emara Antojitos Yucatecos (6-min walk).
  • Yes, a shuttle from the airport to the hotel is available. The charge is MXN 450 per vehicle.
  • No, this hotel doesn't have a casino, but Caliente Casino (2-min drive) and PlayCity Casino (3-min drive) are both nearby.
  • Hotel Blue Star Cancun has 2 bars and an outdoor pool, as well as a spa tub.
8.6.Fabulous.
  • 10.0.Exceptional

    We can't wait to Book again!

    This hotel was so welcoming! The staff was very helpful and friendly! My husband and I enjoyed our stay here! We were close to everything we wanted to be near!!! Thank you, for everything!!!

    Jasmine, 1 night trip, Mar. 28, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Very unique design to this hotel and I liked it very much. Has a bar and restaurant with an excellent chef and bar tender

    2 night family trip, Jan. 8, 2021

    Verified Expedia guest review

  • 6.0.Good

    One night in Cancun

    There is no restaurant or either of the two bars advertised on the property. The pool is tiny but clean. Our bed was hard. The toilet seat in our room wouldn't stay open and would spring closed before you could sit down. Our room and two other rooms that our party booked had no hot waterand we were told the night guy forgot to prepare it. Other than that, the rooms were cute and each one unique. The breakfast station had a good variety and they cooked fresh eggs, omlets or a scramble for you.

    Tania, 1 night trip, Feb. 24, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Just ok

    The rooms where good, they where all very unique. The roof top deck was amazing. The bad was that the listing for the hotel said there was a restaurant and 2 bars, but there isn't. Also 3 of our 4 rooms never had any hot water, so we all had to take cold shower's :-( Also there wasn't really anything to do around the hotel.

    Tamara, 1 night family trip, Feb. 24, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Beautiful room and very clean. Floor to ceiling sliding glass doors on 2 sides of the room. Nice exterior view.

    1 night romance trip, Dec. 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    A pleasant 3 days in Cancun

    A very pleasant hotel, with friendly and helpful staff. Spacious and spotless airconditioned rooms, with good WiFi. An excellent breakfast is served and the people at the front desk speak English and are eager to help with any request. The only quibble was that there is no sign at the front of the hotel, so the taxis sometime struggle to find it.

    Michael, 3 night trip, Jun. 3, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    The rooms are a good size and the staff are very welcoming and friendly. However, it is not as advertised, as the two bars (one roof top) were closed and didn't look as if they had been open for weeks or even months. There was also no fridge or safe in our room (B2). All of this meant that relaxing by the pool or spending an evening on the pretty rooftop terrace was impractical. If the bars were open, it would have been a good place for a day or two before/after a flight but there is not much around it either.

    2 night family trip, May 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This place was absolutely gorgeous. Despite it being a little further from the main tourist attractions it had a great local vibe with cute little restaurants/markets around. The hotel was always kept clean and the service provided was beyond my expectations, with well spoken English. Wouldn’t speak any more highly of this place !

    Nev, 2 night trip with friends, Apr. 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I liked the hotel architecture. My room had A/C, courtesy water bottles refilled every day. The room is cozy and sound proof haha I could sleep easily. This hotel has all places within minutes in Cancun downtown. Book if you’re not staying in Zona Hotelera and want to experience living downtown. Taxis take you everywhere with 3US$ or 40 MX$. The only complain I had is the Wi-Fi range and speed. It dropped connectivity most of the time. Other than that, they have pool inside, are open 25/7 and staff is always there to help you. Select the room rate with breakfast as it is delicious! I will be staying here again in my future Cancun trip next year.

    3 night family trip, Feb. 17, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    I liked the service and the staff was pretty nice and helpful

    2 night trip with friends, Feb. 13, 2019

    Verified Expedia guest review

See all 52 reviews