Guests
All properties in Tijuana, Baja California, Mexico

One Tijuana Otay, Tijuana

Eco-friendly hotel in Tijuana, connected to a shopping center

  • Free buffet breakfast, free WiFi, and free parking
From
$105 CAD

Image gallery

  • Lobby
  • Lobby
  • Superior Room, 2 Single Beds - Bathroom
  • Superior Room, 2 Single Beds - Bathroom
  • Lobby
Lobby. Image 1 of 22
1 / 22Lobby
Ave. Aeropuerto 1600, Lote 20, Tijuana, 22390, BC, Mexico
8.0.Very Good.
  • It is in a really pretty shopping plaza and includes a reliable breakfast buffet. I…

    Jun. 25, 2021

  • Horrible experiencia, no se puede dormir ya que alrededor hay varios antros con música a…

    Jun. 25, 2021

See all 387 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Shopping
Safe
Convenient
Walkable
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 126 smoke-free guestrooms
  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli

For families

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Digital TV service

What’s around

  • Alameda Otay - 7 min walk
  • Autonomous University of Baja California Tijuana - 13 min walk
  • U.S. Consulate General Tijuana - 14 min walk
  • High Performance Center in Tijuana - 20 min walk
  • CEART Tijuana - 2.9 mi / 4.6 km
  • ISSSTE Hospital General Fray Junipero Serra - 3.1 mi / 5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 Queen Bed
  • Superior Room, 2 Single Beds

What’s around

Landmarks

  • Alameda Otay - 7 min walk
  • Autonomous University of Baja California Tijuana - 13 min walk
  • U.S. Consulate General Tijuana - 14 min walk
  • High Performance Center in Tijuana - 20 min walk
  • CEART Tijuana - 2.9 mi / 4.6 km
  • ISSSTE Hospital General Fray Junipero Serra - 3.1 mi / 5 km
  • Municipal Auditorium Fausto Gutierrez Moreno - 3.3 mi / 5.2 km
  • Parque Morelos - 3.6 mi / 5.9 km
  • Caliente Racetrack Casino - 3.7 mi / 6 km
  • El Trompo Interactive Museum Tijuana - 3.8 mi / 6.1 km
  • World Trade Center Tijuana - 3.8 mi / 6.2 km

Getting around

  • General Abelardo L. Rodriguez Intl. Airport (TIJ) - 8 min drive
  • San Diego Intl. Airport (SAN) - 28 min drive
  • San Diego, CA (SEE-Gillespie Field) - 35 min drive
  • San Diego, CA (MYF-Montgomery Field) - 31 min drive
  • San Diego Santa Fe Depot - 26 min drive
map
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Ave. Aeropuerto 1600, Lote 20, Tijuana, 22390, BC, Mexico

At a glance

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Snack bar/deli

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2019
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only

Be entertained

  • Flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

PetsPay at property

  • Service animals exempt from fees

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

Also known as

  • One Tijuana Otay Hotel
  • One Otay Hotel
  • One Tijuana Otay Hotel
  • One Tijuana Otay Tijuana
  • One Tijuana Otay Hotel Tijuana

*See fees and policies for additional details or extra charges

FAQs

  • Yes, One Tijuana Otay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Gianluca (6-min walk), El Bisket (13-min walk), and Tacos El Compita (2.3 mi).
  • No, this hotel doesn't have a casino, but Caliente Racetrack Casino (6-min drive) is nearby.
8.0.Very Good.
  • 8.0.Very Good

    Noisy area, good breakfast, small efficient rooms. Good wifi.

    1 night romance trip, Jun. 20, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Shopping center

    1 night family trip, Jun. 20, 2021

    Verified Expedia guest review

  • 6.0.Good

    Basic, convenient to restaurants and shopping

    The hotel is very eco friendly so we expected minimalist design. Rooms are very small with very little room for personal items. We had a west facing room on the third floor and the music from the bars across the parking lot was very loud throughout evening. We were initially given a key for the wrong (occupied) room. Our key opened an occupied room with personal items everywhere. They should be more careful with details. The only big plus (besides the low cost) is the convenience to shopping, several restaurants and movie theater. I would not stay here again but it would work if you’re just looking for a simple, convenient room to sleep in.

    Rene, 2 night trip, Jun. 13, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Overall the stay was comfortable but the hotel is located in the middle of the plaza where there are several bars. So the noise was too loud until past midnight and I did not like that because I couldn't sleep well.

    1 night business trip, Jun. 12, 2021

    Verified Expedia guest review

  • 4.0.Fair

    The hotel sold my room because I didn’t show up on time apparently. they still charge me and I can’t get a refund. I had to pay parking fee for the time I was trying to check in. Also it was a nightmare to pay the ticket since I didn’t have coins. Also it was hard to find the hotel using Google maps or Apple Maps.

    1 night trip, Jun. 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Was great hotel, I will recommend

    alex, 1 night family trip, Jun. 10, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    The staff at this place went on and beyond to help me with everything I needed in my stay.. I felt very safe here.. The big problem is the hotel is right in front of a bar/club that play extremely loud music until at least 3 am. I was not able to sleep and get any rest at all.

    2 night trip, Jun. 8, 2021

    Verified Expedia guest review

  • 6.0.Good

    Property is good for the price is actually very clean, rooms are very small, you can hear everything from others rooms walls are very thin. There are several bars in the property that you can hear all night so if you need peace you won’t get it here .

    10 night romance trip, Jun. 7, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Loud loud loud music

    Avoid staying in this hotel. There are several bars around that play extremely loud music until 4 am. Acoustic isolation in the hotel is extremely poor and it was like having a speaker inside the room. If you want to sleep, this is not the place to go.

    Rafael, 2 night business trip, Jun. 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    I liked the proximity to food and entertaiment venues.

    1 night romance trip, Jun. 5, 2021

    Verified Expedia guest review

See all 387 reviews