Comfort Inn & Suites

2.5 star property
Hotel with indoor pool, near Strathcona Paper Centre

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Comfort Inn & Suites

Photo gallery for Comfort Inn & Suites

Exterior
Indoor pool, sun loungers
Standard Room, 1 King Bed, Non Smoking
Coffee service
Lobby

Overview of Comfort Inn & Suites

8.4 out of 10 Very good
8.4/10 Very good

Property highlights

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Air conditioning
Map
31 Community Road, Greater Napanee, ON, K7R 3L1
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Self-serve laundry
  • Gift shops/newsstands
Feel at home
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Lake Ontario - 8 min drive

Getting around

  • Kingston, ON (YGK-Norman Rogers) - 32 min drive
  • Ottawa International Airport (YOW) - 136 min drive
  • Napanee Station - 30 min walk

Restaurants

  • Denny's - 5 min walk
  • A&W Restaurant - 3 min walk
  • McDonald's - 13 min walk
  • Union Burger - 13 min walk
  • Domino's Pizza - 19 min walk

About this property

Comfort Inn & Suites

Comfort Inn & Suites is a great choice for a stay in Napanee. For a workout, you can visit the fitness center or go for a morning swim at the indoor pool.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 66 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 6:00 AM
  • Late check-in subject to availability
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Services

  • 24-hour front desk
  • Laundry facilities
  • Pool loungers

Facilities

  • Fitness center
  • An indoor pool

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Breakage deposit: CAD 250 per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CAD 10 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 20 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Comfort INN Napanee
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Comfort Inn & Suites Hotel Greater Napanee

Frequently asked questions

Does Comfort Inn & Suites offer free cancellation for a full refund?
Yes, Comfort Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Comfort Inn & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Comfort Inn & Suites?
Yes, there's an indoor pool.
Are pets allowed at Comfort Inn & Suites?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 20 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Comfort Inn & Suites?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Inn & Suites?
You can check in from 3:00 PM - 6:00 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Comfort Inn & Suites and nearby?
Comfort Inn & Suites has an indoor pool and a fitness center.
What's the area around Comfort Inn & Suites like?
Comfort Inn & Suites is located a short 15-minute walk from Napanee Mall.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Hayder, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love this placr
Teresita, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Weekend at shannonville
Good place to stay, breakfast was ok, they could do better on the coffee, not very tasteful or strong. I would stay there again.
Chris, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Clean Hotel, No Cleaning Service
The check-in went well, and there was one cart available. We seniors travel with a lot of items, since we are also Geocachers, and need to be prepared so carts a must. When we got to the room, it was very dark. Looking out the window, we noticed that our view was a dirty wall and a moldy bird nest. Not sure who would design a room in an area such as this. Looks like the rooms next to the center facilities are like that (6 rooms). Somehow, we were given that room, while other rooms in our hallway were not occupied. We were disappointed that considering we booked many months ago (April). At the end of the next day, we found a note on our bed that the cleaning staff will not clean our room, since we left personal items on the bed, bathroom counter and the coffee area. UNBELIEVABLE. We had to clean our room, repack so the room could be cleaned? In all our travels, all other hotels would neatly place our items after cleaning. They wear gloves. The staff would not even empty the garbage or provide replenish items such as toilet paper. The room was clean and the bed very comfortable. The armchair was nice. Breakfast was pretty good as well. We are back in the area next year, but not sure if we will book here. Since we book through Expedia and not through the hotel, we might get the wall again.
Tony, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Recommend!
Every employee was super friendly! The breakfast was good and the hotel was clean and quiet. My family and I were very pleased. Thanks for the great experience!
Dario, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

HELENE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Little chilly.
It was a little chilly. Could not change the temperature in the room.
Gerard, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Genifer, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Worth booking
Great spot for a night or two. Clean mostly - carpets not so much but beds bathroom very good!
Phil, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Alexander, 1-night trip
Verified Hotels.com guest review