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Diamond Bay

Photo gallery for Diamond Bay

Terrace/patio
Junior Suite, 2 Queen Beds, Non Smoking | Balcony view
Food and drink
Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms | In-room safe, blackout drapes, iron/ironing board, bed sheets
Lobby

Overview of Diamond Bay

Diamond Bay

3.5 star property
3.5-star hotel in Mazatlán with outdoor pool and restaurant
7.2 out of 10 Good
7.2/10 Good

188 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
Map
Av. Ernesto Coppel Campaña no. 725, Col. Zona Nuevo Mazatlan, Mazatlán, SIN, 82100
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Laundry service
For families
  • Kitchenette
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator

Room options

About this area

What's nearby

  • In Cerritos
  • Mazatlan International Center - 8 min drive
  • Cerritos Beach - 12 min drive
  • The Mazatlan Malecón - 15 min drive
  • Mazatlán Aquarium - 19 min drive
  • Plaza Machado - 23 min drive
  • El Faro Lighthouse - 27 min drive
  • Olas Altas Beach - 36 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 37 min drive

Restaurants

  • Kelly's Bar - 7 min walk
  • Restaurant Mr. Lionso - 6 min drive
  • The Bistro - 13 min walk
  • La Cordeliere - 7 min walk
  • Pacha Mama - 10 min drive
Map

About this property

Diamond Bay

Enjoy your visit to Mazatlán with a stay at Diamond Bay. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A terrace and a garden are other highlights. Fellow travelers like the helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 37 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (late night)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free local calls

Food and drink

  • Refrigerator
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately MXN 120 per person
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is available for an additional fee

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Diamond Bay Bloom Hotel Mazatlan
Diamond Bay Bloom Hotel
Diamond Bay Bloom Mazatlan
Diamond Bay Bloom
Diamond Bay Hotel
Diamond Bay Mazatlán
Diamond Bay by Bloom
Diamond Bay Hotel Mazatlán

Frequently asked questions

Does Diamond Bay offer free cancellation for a full refund?
Yes, Diamond Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Diamond Bay?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Diamond Bay?
Yes, there's an outdoor pool.
Are pets allowed at Diamond Bay?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Diamond Bay?
Yes, there's free self parking.
What are the check-in and check-out times at Diamond Bay?
You can check in from 3:00 PM - 10:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Diamond Bay?
No, this hotel doesn't have a casino, but Casino del Rey (14-min drive) and MonteCarlo Casino (15-min drive) are both nearby.
What is there to do at Diamond Bay and nearby?
Diamond Bay has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Diamond Bay?
Yes, there's an onsite restaurant.
Does Diamond Bay have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and cookware.

Reviews

7.2

Good

7.5/10

Cleanliness

7.9/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful did have a small language barrier but ok
2-night family trip
Verified Hotels.com guest review

6/10 Good

Javier Octavio, 3-night trip
Verified Hotels.com guest review

6/10 Good

Big Suites, but the sheets and pillows had hairs, the floor was dirty, there was NO soap at all in the bathroom and NO Shampoo.
Humberto, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

R Patricia, 1-night trip
Verified Hotels.com guest review

6/10 Good

Alberto, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Alicia Vanessa, 5-night trip
Verified Hotels.com guest review

2/10 Poor

DO NOT BOOK IT IS FAR FROM EVERYTHING AND NO WIFI AND THEY HAVE TVS THAT HAVE NO SERVICE, THE ROOM WAS FULL OF BUGS AND THERE WAS STILL DRINKS FROM THE PAST PEOPLE THAT WHERE THERE IN THE FRIDGE ALSO THE ROOMS AND KITCHEN LOOK LIKE IT HAS NOT BEEN CLEANED IN WEEKS HORRIBLE EXPERIENCE
sammy, 1-night family trip
Verified Expedia guest review

8/10 Very good

This is a very nice property but the management and staff need to work more on the upkeep of it. Also there was NO hot water at all in the bathroom showers, that was a huge disappointment.
Arturo, 3-night family trip
Verified Expedia guest review

6/10 Good

Rafaela, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Small property, family oriented. Very nice boutique resort
Jose, 3-night family trip
Verified Expedia guest review