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Platinum Inn and Suites

Photo gallery for Platinum Inn and Suites

Exterior
Egyptian cotton sheets, desk, blackout drapes, soundproofing
Combined shower/tub, deep soaking tub, rainfall showerhead
Front of property
Egyptian cotton sheets, desk, blackout drapes, soundproofing

Overview of Platinum Inn and Suites

Platinum Inn and Suites

3.5 star property
3.5-star hotel in Houston
8.0 out of 10 Very good
8.0/10 Very good

369 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking
Map
12410 Northwest Fwy, Houston, TX, 77092
Main amenities
  • Daily housekeeping
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Self-serve laundry
  • Multilingual staff
For families
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • DVD player

Room options

About this area

What's nearby

  • In Northside
  • Memorial City Mall - 10 min drive
  • CityCentre - 12 min drive
  • Westheimer Rd - 11 min drive
  • Willowbrook Mall - 14 min drive
  • Downtown Aquarium - 14 min drive
  • Minute Maid Park - 15 min drive
  • Discovery Green - 16 min drive
  • Rice University - 16 min drive
  • George R. Brown Convention Center - 17 min drive
  • Toyota Center - 17 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 26 min drive
  • Houston William Hobby Airport (HOU) - 28 min drive
  • Houston, TX (EFD-Ellington Field) - 38 min drive
  • Houston Station - 15 min drive

Restaurants

  • Chick-Fil-A - 2 min drive
  • Twin Peaks - 13 min walk
  • Pappadeaux Seafood Kitchen - 2 min drive
  • Whataburger - 3 min drive
  • Pappasito's Cantina - 2 min drive
Map

About this property

Platinum Inn and Suites

When you stay at Platinum Inn and Suites, you'll be within a 15-minute drive of CityCentre and Downtown Aquarium. Guests will have free perks like breakfast, WiFi, and self parking. The helpful staff and location get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free breakfast

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff

Accessibility

  • Braille/raised signage
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Room amenities

Be entertained

  • DVD player
  • 50-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Egyptian cotton sheets

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; masks are required in public areas.

Contactless check-out is available.

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Platinum Inn Houston
Platinum Inn Suites
Platinum Inn Suites
Platinum Inn and Suites Hotel
Platinum Inn and Suites Houston
Platinum Inn and Suites Hotel Houston

Frequently asked questions

Does Platinum Inn and Suites offer free cancellation for a full refund?
Yes, Platinum Inn and Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Platinum Inn and Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Platinum Inn and Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Platinum Inn and Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Platinum Inn and Suites?
You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Express check-in and contactless check-out are available.
Does Platinum Inn and Suites have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.

Reviews

8.0

Very good

8.7/10

Cleanliness

8.1/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

7.1/10

Eco-friendliness

Reviews

2/10 Poor

Chemical factory motel
Well, its a motel by the highway which is probably renovated (drown in chemicals that you could smell even outside room) but if look closely, one can find remaining germs. Its not a hotel, there is no lobby as you know it, no breakfast as well despite the listing lie about it being included.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shtyra, 2-night trip
Verified Hotels.com guest review

2/10 Poor

3.5 stars should be 1.5 stars
This is an old, two-story motel with no elevator so seniors and those disabled should request a first floor room. The first room I was assigned had a broken air conditioner and no WiFi reception and, at me request, I was moved to another room. This time the AC worked but the WiFi was so spotty that I had to create my own hotspot from my cellphone. The water pressure was terrible even when showering in the afternoon when others are not using much water. This is the first room I've ever stayed in that didn't have a lamp on the bedside table for those who enjoy reading before going to sleep. There were no tissues in the room, no shower mats (to prevent slipping) and the towels were very thin. On the positive side, the rooms had a mini-fridge and microwave and the sink counter and shower walls seemed to have been recently replaced.
Michael, 3-night trip
Verified Hotels.com guest review

2/10 Poor

This property was nothing like advertised it was disgusting the sheets were dirty and I wish I could get a refund it was terrible I will never stay here again and I don't suggest anyone else to either
Cheryl, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Kimanh, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Only complaint is that the rooms weren’t ready early and did not have double beds.
Verified Expedia guest review

10/10 Exceptional

Clean , quiet and friendly
Donald, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Need better soft towels
Verified Expedia guest review

2/10 Poor

Shiesty management. Front office told me $75 to book over the phone upon arrival I was told to walk to the atm and retrieve $100 for room deposit. When I told them to run my card for the deposit and return it in the morning they refused. Bad business! Wasn’t discussed over the phone because it isn’t a real policy! So I booked through Expedia to get around that. Check out isn’t until 11 front office knocked on my door every morning at 10 am waking me up asking for money! I never paid them directly always Expedia. The customer service is all around horrible. Also don’t buy candy in the front office! One day is $1 the next $2 - $3 . A bunch of small scams if you don’t pay attention.
Verified Expedia guest review

2/10 Poor

Tanyra, 1-night trip
Verified Hotels.com guest review