Wyndham Gramado Termas Resort & Spa

Photo gallery for Wyndham Gramado Termas Resort & Spa

Primary image
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, blackout drapes

Overview of Wyndham Gramado Termas Resort & Spa

VIP Access

Wyndham Gramado Termas Resort & Spa

4.5 star property
Luxury hotel in Gramado with outdoor pool and indoor pool

8.2/10 Very good

464 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Est Municipal Linha Ávila 801, Bairro Carazal, Gramado, Rio Grande do Sul, 95670-000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • 6 spa tubs
  • Free children's club
  • Free supervised childcare
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
  • Pool bar
For families
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Snowland Park - 3 min drive
  • Mini Mundo - 9 min drive
  • Joaquina Rita Bier Lake - 9 min drive
  • Gramado Covered Street - 16 min drive
  • Hollywood Dream Cars Museum - 23 min drive
  • Dreamland Wax Museum - 26 min drive
  • Cathedral of Our Lady of Lourdes - 35 min drive
  • Caracol Park - 42 min drive
  • Alpen Park - 40 min drive

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 93 min drive

About this property

Wyndham Gramado Termas Resort & Spa

Bring the kids when you stay at Wyndham Gramado Termas Resort & Spa in Gramado and they can enjoy the free kids' club. Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers like the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 464 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - noon
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (BRL 30 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Taking the kids

  • Free children's club
  • Children's pool
  • Free supervised childcare/activities
  • Children's games

What to do

  • Shopping
  • Pool table
  • Air hockey
  • Foosball

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 2018
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Spa services
  • 6 spa tubs
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 42-inch LED TV
  • Satellite TV channels
  • Netflix

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Tourism fee: BRL 2.82 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 50 percent

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs BRL 30 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 between bookings.

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Wyndham Gramado Termas Resort
Wyndham Termas Resort
Wyndham Gramado Termas
Wyndham Termas
Wyndham Gramado Termas Resort Soft Opening
Wyndham Gramado Termas Soft Opening
Resort Wyndham Gramado Termas Resort & SPA (Soft Opening)
Wyndham Gramado Termas Resort & SPA (Soft Opening) Gramado
Wyndham Termas Soft Opening
Wyndham Termas Resort Soft Opening
Wyndham Gramado Termas Resort SPA
Wyndham Gramado Termas & Spa
Wyndham Gramado Termas Resort Spa
Wyndham Gramado Termas Resort & Spa Hotel
Wyndham Gramado Termas Resort & Spa Gramado
Wyndham Gramado Termas Resort & Spa Hotel Gramado

Frequently asked questions

Overall score and ratings

8.2

Very good

8.8/10

Cleanliness

8.2/10

Staff & service

9.3/10

Amenities

8.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Great
joao jose, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Good spacious rooms, nice swimming pool, friendly staff A bit far from downtown, but nextdoor to aquamotion( 200 yds) and Snowland Overall a pleasant experience
gustavo kiyoshi, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

It is a very good hotel overall
Juliana, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome property and facilities, staff are top notch!
Raul, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

erick, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, I would definitely stay there again!
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Bruno, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

andre, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Think about a slow staff... Now, play it in slow motion... The infrastructure of the hotel ia good, reason why I'm insisting for second time. But if you'd expecting a VIP treatment, try a different one for sure. Staff have no clue of what you booked or your fidelity level. Disappointed.
Schutz, 1-night family trip
Verified Expedia guest review

6/10 Good

The hotel is great, but a bit out of town. We were very disappointed, as all the facilities areas were all closed , but it wasn’t informed on Expedia web site. The hotel stuff only told us about that, after we checked in, what Wasn’t nice and made our stay unpleasant. I would recommend No one to stay at this hotel , until corona virus is over, as it’s a waist. Hotel location is not the best. Other problem was that the hotel was trying to charge us for extra person , because on Expedia I only booked for one person to stay, but on Expedia that is not extra charge if staying one or two people in the room. Hotel also didn’t offer sleepers In the room, it doesn’t have good standards, comparing to other Wyndham hotels we stayed around the world.
Alexandre, 2-night romance trip
Verified Expedia guest review