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HOTEL PALMA - Sunny Beach

Photo gallery for HOTEL PALMA - Sunny Beach

Front of property
On the beach
On the beach
Outdoor pool
Outdoor pool

Overview of HOTEL PALMA - Sunny Beach

HOTEL PALMA - Sunny Beach

3.0 star property
Sunny Beach beachfront hotel with outdoor pool and restaurant

5 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Parva Str., Sunny Beach, Burgas, 8230

Room options

About this area

What's nearby

  • In Chaika
  • Sunny Beach - 1 min drive

Getting around

  • Bourgas (BOJ) - 27 min drive
  • Free airport shuttle

Restaurants

  • La Bamba - 6 min walk
  • The Fat Cat - 6 min walk
  • Euphoria - 6 min walk
  • Bolero - 6 min walk
  • Shanghai - 7 min walk

About this property

HOTEL PALMA - Sunny Beach

A great choice for a stay in Sunny Beach, HOTEL PALMA - Sunny Beach offers a free airport shuttle (available 24 hours). Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a 24-hour fitness center are other features.

All-inclusive

All-inclusive room rates at HOTEL PALMA - Sunny Beach are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

À la carte meals, snacks, and select beverages included
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

Bulgarian, English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free (2 per room)
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (BGN 10 per day)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Transfers

  • Free airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • On the beach

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Bulgarian
  • English
  • Russian

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

All-inclusive

All-inclusive room rates at HOTEL PALMA - Sunny Beach are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

À la carte meals, snacks, and select beverages included
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: BGN 0.6 per person, per night

Optional extras

  • Late check-out can be arranged for an extra charge of BGN 20 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for BGN 15.0 per day
  • Rollaway beds are available for BGN 20.0 per day
  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Self parking costs BGN 10 per day

Pool, spa, & gym (if applicable)

  • The outdoor pool closes for the season in October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Noise-free guestrooms cannot be guaranteed.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Palma Sunny Beach
Hotel Palma All Inclusive Sunny Beach
Palma All Inclusive Sunny Beach
All-inclusive property Hotel Palma - All Inclusive Sunny Beach
Sunny Beach Hotel Palma - All Inclusive All-inclusive property
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Palma All Inclusive
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Palma All Inclusive Sunny
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Hotel Palma All Inclusive
Palma Sunny Beach Sunny Beach
HOTEL PALMA - Sunny Beach Hotel
HOTEL PALMA - Sunny Beach Sunny Beach
HOTEL PALMA - Sunny Beach Hotel Sunny Beach

Frequently asked questions

Does HOTEL PALMA - Sunny Beach offer free cancellation for a full refund?
Yes, HOTEL PALMA - Sunny Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at HOTEL PALMA - Sunny Beach?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at HOTEL PALMA - Sunny Beach?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at HOTEL PALMA - Sunny Beach?
Yes, pets stay free, with a limit of 2 per room. Food and water bowls are available.
Is parking offered on site at HOTEL PALMA - Sunny Beach?
Yes. Self parking costs BGN 10 per day. Parking spots may be limited.
Is airport shuttle service offered by HOTEL PALMA - Sunny Beach?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at HOTEL PALMA - Sunny Beach?
You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge of BGN 20 (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at HOTEL PALMA - Sunny Beach?
No, this hotel doesn't have a casino, but Platinum Casino (6-min walk) and Casino Hrizantema (2-min drive) are both nearby.
What is there to do at HOTEL PALMA - Sunny Beach and nearby?
HOTEL PALMA - Sunny Beach has an outdoor pool and a 24-hour fitness center, as well as a picnic area and a garden.
Are there restaurants at or near HOTEL PALMA - Sunny Beach?
Yes, there's an onsite restaurant. Nearby restaurants include La Bamba (6-min walk), The Fat Cat (6-min walk), and Euphoria (6-min walk).
What's the area around HOTEL PALMA - Sunny Beach like?
HOTEL PALMA - Sunny Beach is a short 7-minute walk from Sunny Beach and 6 minutes' walk from Platinum Casino.

Overall score and ratings

4.4

4.5/10

Cleanliness

4.5/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

2/10 Poor

There is nothing nice about this hotel what so ever !! The rooms were dirty, you could only shower with hot water for 2 mins. The water to the toilet was turned off at night and wasn’t put back on till just before 8am. The food was cold and disgusting with only 3/4 choices. The staff when approached where unhelpful and seemed to not care about the guests. I would urge people not to stay as it is a terrible place. There are lots of nice places around so don’t settle for cheap all inclusive because it cost us more having to eat out every meal.
10-night trip
Verified Ebookers guest review

6/10 Good

DEBRAY, 2-night family trip
Verified Hotels.com guest review

6/10 Good

7-night trip
Verified Expedia guest review

6/10 Good

Das einzige was mir gefallen hat das Meer war nicht weit Und Rest essen Sauberkeit Zimmer Zustand ist alles zum weinen gewesen In 2 Wochen war nur 2 mal Bett gewechselt und Handtücher dreimal Zimmer Ausstattung Teil weise kaputt und entspricht nicht 3 Sternen Einfach schlimm
13-night family trip
Verified Expedia guest review

2/10 Poor

Mi csalódtunk...
7 éjszakára vettük ki a szállást, de a hatodik napon hazajöttünk, mert mindannyian elkaptuk a légiós betegséget, melyet a legionella baktérium okoz, eredően a nem megfelelően karbantartott, tisztított légkondícionáló berendezés miatt... De említést tehetnék még a porszagú, rugós, szörnyen kényelmetlen ágyakról, a 3 nap után meghibásodó villanybojlerről, vagy a törött napozóágyakról, vagy a kellemetlen szagú szobákról... A kaja szinte mindig ugyan az volt... A személyzet az, akikről nem tudnék rosszat mondani, abszolút kedvesek voltak. Mi nem a medence mögötti zöld épületben, hanem az oldalsó barna épületben voltunk elszállásolva. (2 ágy, 1 db szék, 1 asztal) A hirdetés képein nem így néztek ki a szobák...
Csaba, 7-night family trip
Verified Hotels.com guest review