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1 room, 2 adults

The Westin Ottawa, Ottawa

4-star4 stars
Great for familiesThis property has good facilities for families.
11 Colonel By Dr, Ottawa, ON, K1N 9H4, Canada

4-star hotel with indoor pool, connected to the convention center, near Shaw Centre
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Food
Delicious food
Value
Value for money could be better

The Westin Ottawa, Ottawa

from $144 CAD
  • Traditional Room, 1 King Bed
  • Traditional Room, 2 Double Beds
  • Premium Room, 1 King Bed, City View
  • Premium Room, 2 Double Beds, City View
  • Deluxe Room, 1 King Bed, View
  • Deluxe Room, 2 Double Beds, View

What’s around The Westin Ottawa, Ottawa

Top spots nearby

Recommended by this property

  • Shaw Centre (1-minute walk)
  • Byward Market Square (4-minute walk)
  • Parliament Hill (6-minute walk)
  • University of Ottawa (8-minute walk)
  • Canadian Museum of History (14-minute walk)
  • Canadian War Museum (20-minute walk)
  • Rideau Canal (24-minute walk)
  • Carleton University (41-minute walk)
  • Algonquin College (10 km)

Getting around

  • Ottawa, ON (YOW-Macdonald-Cartier Intl.) - 16 min drive
  • Ottawa Station - 5 min drive
  • Ottawa Fallowfield Station - 17 min drive

At a glance

Key facts

Hotel size

  • This hotel has 492 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others

Pets

  • Pets stay free (dogs only)

  • Up to 70 lbs

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa services on site
  • Sauna
  • Racquetball/squash on site
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 473612
  • Conference space size (meters) - 44000
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1984
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lever door handles
Languages Spoken
  • English
  • French

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 50-inch LCD TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Daly's Restaurant - This restaurant serves breakfast, brunch, and lunch.

Shore Club - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Westin Ottawa, Ottawa’s small print

Also known as

  • Ottawa Westin
  • Westin Hotel Ottawa
  • Westin Ottawa
  • The Westin Ottawa Hotel Ottawa
  • Westin Ottawa Hotel
  • The Westin Ottawa Hotel
  • The Westin Ottawa Ottawa
  • The Westin Ottawa Hotel Ottawa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6:30 AM to 10 PM.
  • Parking height restrictions apply.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    Deposit: CAD 200.00 per stay

    Optional extras

    Late check-out can be arranged for an extra charge of CAD 50 (subject to availability)

    Self parking costs CAD 30 per day

    Valet parking costs CAD 48 per day with in/out privileges

    Buffet breakfast is offered for an extra charge of CAD 32.00 for adults and CAD 16.00 for children (approximately)

    WiFi is available in guestrooms for CAD 10.95 per day (rates may vary)

    Wired Internet access is available in guestrooms for CAD 14.95 per 24-hour period (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Superb 9.0 From 546 reviews

    Very Good 8.0
    Friendly staff. From Valet parking to front desk staff. Super shower. Only 1 complaint. toilet paper roll in bathroom hard to reach. Otherwise everything else was perfect.
    Denis, ca1 night trip
    Very Good 8.0
    Good value in downtown
    Nice hotel linking to Rideau Centre. Room was spacious and housekeeping kept everything clean and tidy during our stay.
    ca1 night business trip
    Exceptional 10.0
    Great stay!!!
    Amazing! Great location and loved that you could get to the mall from the hotel! Clean property and comfy beds!
    Alicia, ca2 night family trip
    Exceptional 10.0
    Great stay
    The staff were so friendly and pleasant to deal with. The room was great, comfy bedding, and very clean.
    ca1 night trip
    Fair 4.0
    Not exactly your money's worth.
    Truth. Cockroach in my room. Management was quick to respond with a photograph I provided. Two food trays, EACH, outside of my room for two solid nights - they were not mine! But housekeeping did not remove them, even with request. Also, ran out of coffee and water. I thought I would be environmentally savvy and not have my room cleaned for 3 days, but the fourth day, I ran out of coffee/water, and I don't want to sound petty, but when I get up at 4 a.m. and all venues are closed, is it really too much to ask to have a simple drink available? This was not done.... Bathroom had other peoples' hair on the back of the toilet seat, on the floors and the bathtub base had a slimy film on it. There was also a plastic razor blade cap on the bathroom vanity !? (certainly not mine) So, overall, disappointed !!! Very, very disappointed. and yes, I have photos, so reach out and just ask. I reached out to the hotel and it has been two days - no response. I am a fairly easy-going person, but this needs to be stated.
    ca4 night business trip

    The Westin Ottawa, Ottawa

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