Choose dates to view prices

The Westin Ottawa

Photo gallery for The Westin Ottawa

Indoor pool
Indoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Deluxe Room, 1 King Bed, Non Smoking, View | Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of The Westin Ottawa

The Westin Ottawa

4.0 star property
4-star hotel with 1 indoor pools, connected to the convention center, near Shaw Centre

8.6/10 Fabulous

1,021 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
The price is CA $224
Price available on 03/05/2023
Map
11 Colonel By Dr, Ottawa, ON, K1N 9H4

Room options

About this area

What's nearby

  • In Downtown Ottawa
  • Byward Market Square - 1 min drive
  • University of Ottawa - 4 min drive
  • Parliament Hill - 8 min drive
  • Rideau Canal - 4 min drive
  • Carleton University - 6 min drive
  • Casino du Lac Leamy - 10 min drive
  • Nordik Spa-Nature - 13 min drive

Getting around

  • Ottawa International Airport (YOW) - 16 min drive
  • Ottawa Station - 5 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 7 min drive
  • Ottawa Fallowfield Station - 23 min drive

Restaurants

  • Santé Restaurant - 3 min walk
  • Metropolitain Brasserie - 3 min walk
  • Black Tomato - 4 min walk
  • Social - 4 min walk
  • Tim Hortons - 4 min walk

About this property

The Westin Ottawa

Located near a train station, The Westin Ottawa is a great choice for a stay in Ottawa. Guests can indulge in massages, and Daly's Restaurant, one of 2 restaurants, serves breakfast. Other features of this upscale hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers love the helpful staff and central location.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 492 rooms
  • Arranged over 24 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Express check-in/out available
  • Minimum check-in age - 19
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets stay free (dogs only)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Covered onsite valet parking (CAD 48 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 mi (CAD 30 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 7:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

What to do

  • Racquetball/squash
  • Shopping

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (473612 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1984
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • 24-hour fitness center
  • An indoor pool
  • Shopping mall on site
  • Spa services

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Languages

  • English
  • French

Room amenities

Be entertained

  • IPod docking station
  • 50-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Daly's Restaurant - This restaurant serves breakfast only.
The Shore Club - This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: CAD 200.00 per stay

Optional extras

  • WiFi is available in guestrooms for CAD 10.95 per day (rates may vary)
  • To-go breakfast is offered for an extra charge of approximately CAD 5–25 for adults, and CAD 5–25 for children
  • Late check-out can be arranged for an extra charge of CAD 50 (subject to availability)

Parking

  • Covered valet parking costs CAD 48 per day with in/out privileges
  • Parking is available offsite and costs CAD 30 per day (0.1 mi away; open 24 hours)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards. Cash is not accepted.</p><p>This property reserves the right to pre-authorize the guest's credit card prior to arrival. </p>

Also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

Frequently asked questions

Does The Westin Ottawa offer free cancellation for a full refund?
Yes, The Westin Ottawa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Westin Ottawa?
As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at The Westin Ottawa on 5 Mar 2023 start from CA $224, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Westin Ottawa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Westin Ottawa?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
Are pets allowed at The Westin Ottawa?
Yes, dogs stay free.
Is parking offered on site at The Westin Ottawa?
Yes. Valet parking costs CAD 48 per day. Electric vehicle charging is available.
What are the check-in and check-out times at The Westin Ottawa?
You can check in from 3 PM - anytime. Check-out time is noon. Late check-out is available for a charge of CAD 50 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Westin Ottawa?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (10-min drive) and Rideau Carleton Raceway (20-min drive) are both nearby.
What is there to do at The Westin Ottawa and nearby?
Onsite recreation at The Westin Ottawa includes racquetball/squash. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and spa services.
Are there restaurants at or near The Westin Ottawa?
Yes, there are 2 onsite restaurants. Nearby restaurants include Metropolitain Brasserie (3-min walk), Black Tomato (4-min walk), and Social (4-min walk).
What's the area around The Westin Ottawa like?
The Westin Ottawa is in Downtown Ottawa, a short 7-minute walk from University of Ottawa and 7 minutes' walk from Byward Market Square. Travelers say the local area is good for shopping and very central.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Nicolas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely Westin
Lovely hotel great location and its attached to a mall.
Katherine, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Nice hotel and staff.
Room service was robbery. $24 burger and fries on the menu. Room charge ended up coming to $47 after automatically added tip and tax !!! Parking was also robbery. Valet was $48 a day plus tax.
John, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jo-Anne, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Barry, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Sarah, 1-night trip
Verified Hotels.com guest review

4/10 Fair

poor room condition
the room is run down. there are considerable damage on the cabinets. The floor light is broken and is a fire hazard. The fan in the washroom is running and noise all the time. The curtain does not close properly. The hotel is in much worse shape than several years ago when we stay.
Ho Kit, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was our 50th wedding anniversary and the hotel put a bottle of wine and a plate of cheese and fruits in the room. Awesome. We were so pleased
Verified Expedia guest review

10/10 Exceptional

The Hotel was walking distance to many tourist sights and restaurants; including the Byward Market. It is attached the the Rideau Centre Shopping Centre which was very convenient. The room was a good size, clean and had a beautiful view of the Rideau Canal, and Parliament Hill.
Kimberley, 1-night trip with friends
Verified Expedia guest review