Shangri-La Singapore (SG Clean)

Photo gallery for Shangri-La Singapore (SG Clean)

Primary image
2 outdoor pools
2 outdoor pools
2 outdoor pools
Minibar, in-room safe, individually decorated, individually furnished

Overview of Shangri-La Singapore (SG Clean)

VIP Access

Shangri-La Singapore (SG Clean)

5.0 star property
Luxury hotel with spa, near Orchard Road

9.2/10 Superb

996 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
22 Orange Grove Road, Singapore, 258350
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free area shuttle
  • Free shopping center shuttle
  • 3 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Children's pool
For families
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Tanglin
  • Orchard Road - 6 min walk
  • Singapore Botanic Gardens - 20 min walk
  • Robertson Quay - 35 min walk
  • Royal Thai Embassy - 1 min drive
  • Lucky Plaza - 2 min drive
  • The Paragon - 2 min drive
  • The Heeren - 3 min drive
  • Scotts Square - 3 min drive
  • Plaza Singapura - 4 min drive
  • Singapore Management University - 5 min drive

Getting around

  • Seletar Airport (XSP) - 26 min drive
  • Singapore Changi Airport (SIN) - 28 min drive
  • Senai International Airport (JHB) - 61 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 23.8 miles/38.2 km
  • JB Sentral - 33 min drive
  • Orchard Station - 14 min walk
  • Newton Station - 19 min walk
  • Somerset Station - 26 min walk
  • Free area shuttle
  • Free shopping center shuttle

About this property

Shangri-La Singapore (SG Clean)

Shangri-La Singapore (SG Clean) puts you within a 10-minute drive of Orchard Road and Singapore Botanic Gardens. You can visit the spa to be pampered with hot stone massages, body wraps, or aromatherapy, and The Waterfall, one of 3 restaurants, serves Italian cuisine. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a health club. Fellow travelers like the helpful staff and family-friendly amenities. Public transportation is close by: Orchard Station is just 14 minutes by foot.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of SG Clean (Singapore)
Follows standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 747 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property enforces a strict business and smart elegant dress code when using the Valley Wing facilities. Casual clothing will be permitted only on the Valley Wing's outdoor patio after 11 AM.
  • Guests who are not citizens of Singapore must contact the property to verify their Safe Travel Lanes traveler status at least 3 days before check-in. The property will email guests with detailed instructions after booking.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle
  • Free shopping center shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children's club (surcharge)
  • Children's pool
  • Free local shuttle
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Fitness classes
  • Yoga classes
  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Library
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Grab bar near toilet
  • Stair-free path to entrance

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Malay
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Turndown service

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Partially open bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily.

Dining

The Waterfall - Overlooking the garden, this restaurant specializes in Italian cuisine. Guests can enjoy alfresco dining (weather permitting).

Awards and affiliations

Shangri-La Singapore (SG Clean) is listed in the 2021 Travel + Leisure 500.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of SGD 43 for adults and SGD 21.50 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and Shangri-La Cares (Shangri-La).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hotel Shangri-La
Hotel Shangri-La Singapore
Hotel Singapore Shangri-La
Shangri-La Hotel Singapore
Shangri-La Singapore
Shangri-La Singapore Hotel
Singapore Hotel Shangri-La
Singapore Shangri-La
Singapore Shangri-La Hotel
Shangri La Hotel Singapore
Shangri La Singapore
Shangri La Singapore
Shangri La Hotel Singapore
Shangri La Singapore Sg Clean
Shangri-La Singapore (SG Clean) Hotel
Shangri La Hotel Singapore (SG Clean)
Shangri-La Singapore (SG Clean) Singapore
Shangri-La Singapore (SG Clean) Hotel Singapore

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Vu, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Boon How, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

teck seng, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natalie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Rosalind, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful family moments
Repeated visits to this wonderful hotel tells how much we enjoyed staying here. You will never run out of activities to do when staying here. The kid is very well occupied, giving us some time to spend with each other. Everything is so amazing and comfortable. Also right in the middle of town, a drive to Orchard is just a turn away. All hotel staff is wonderful and very polite. Even to little clients, they treat them with respect and engage them totally!
Viviana, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

baby-friendly, great stay!
Hotel is very baby friendly, the baby cot and bathtub is excellent. Love how the pool water is also quite warm, very suitable for my 7 month old - she had lots of fun and had a good night’s sleep as well. Room was big, clean and comfortable.
Boya, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jimmy, 2-night trip
Verified Hotels.com guest review

4/10 Fair

CHENGXIANG, 1-night business trip
Verified Hotels.com guest review