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All properties in La Puente, California, United States of America

Pacific Palms Resort, La Puente

Suburban resort in La Puente with golf course and spa

  • Free WiFi and free parking
From
$196 CAD

Image gallery

  • Exterior
  • Exterior
  • Pool
  • Balcony
  • Exterior
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1 / 55Exterior
8.2.Very Good.
  • Property beautiful. Staff lovely. Older rooms and found bed bugs.

    Jan. 23, 2020

  • Close to Golf. Cheap. But far from the airport. Regular food.

    Jan. 10, 2020

See all 1,442 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 292 smoke-free guestrooms
  • Daily housekeeping
  • Golf course
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool

What’s around

  • Puente Hills Mall - 44 min walk
  • Babe Zaharias Golf Course - 2.4 mi / 3.8 km
  • La Puente City Hall - 2.8 mi / 4.4 km
  • La Puente City Park - 2.9 mi / 4.7 km
  • California State Polytechnic University Pomona - 8.2 mi / 13.2 km
  • South Hills Country Club - 4.5 mi / 7.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room
  • Executive Room, Mountain View, Executive Level
  • Executive Room, City View, Executive Level
  • Deluxe Room, City View
  • Deluxe Room, Mountain View

Location

  • Puente Hills Mall - 44 min walk
  • Babe Zaharias Golf Course - 2.4 mi / 3.8 km
  • La Puente City Hall - 2.8 mi / 4.4 km

What’s around

Landmarks

  • Puente Hills Mall - 44 min walk
  • Babe Zaharias Golf Course - 2.4 mi / 3.8 km
  • La Puente City Hall - 2.8 mi / 4.4 km
  • La Puente City Park - 2.9 mi / 4.7 km
  • California State Polytechnic University Pomona - 8.2 mi / 13.2 km
  • South Hills Country Club - 4.5 mi / 7.2 km
  • Glendora Square - 4.7 mi / 7.6 km
  • Citrus Valley Medical Center - QV Campus - 5.1 mi / 8.3 km
  • West Covina City Hall - 5.2 mi / 8.4 km
  • Emanate Health Queen of the Valley Hospital - 5.4 mi / 8.6 km
  • Hsi Lai Temple - 5.4 mi / 8.7 km

Getting around

  • Los Angeles - Ontario Intl. Airport (ONT) - 37 min drive
  • Los Angeles Intl. (LAX) - 54 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 22 min drive
  • John Wayne Airport (SNA) - 36 min drive
  • Long Beach Municipal Airport (LGB) - 32 min drive
  • Baldwin Park Station - 13 min drive
  • Azusa Downtown Station - 14 min drive
  • Walnut Industry Station - 15 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 292 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Onsite valet parking (USD 14 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Fitness facilities
  • Golf course on site
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Health club
  • Spa tub
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 45000
  • Conference space size (meters) - 4181

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • Chinese
  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator (on request)
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Health club
  • Sauna
  • Spa tub
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Small print

Also known as

  • Pacific Palms Resort City Of Industry
  • Resort Pacific Palms Resort La Puente
  • La Puente Pacific Palms Resort Resort
  • Resort Pacific Palms Resort
  • Pacific Palms
  • Pacific Palms Resort Resort
  • Pacific Palms Resort La Puente
  • Pacific Palms Resort Resort La Puente
  • Pacific Palms City Of Industry
  • Pacific Palms
  • Pacific Palms Hotel City Of Industry
  • Pacific Palms City Of Industry
  • Palms Pacific Resort
  • Palms Resort
  • Pacific Palms Resort La Puente
  • Pacific Palms La Puente

Optional extras

Valet parking costs USD 14 per night

Microwaves are available for USD 35 per night

Refrigerators are available for USD 35 per night

Rollaway beds are available for USD 35.0 per day

Breakfast costs between USD 10 and USD 21.95 per person (approximately)

Pets are allowed for an extra charge of USD 40 per pet, per night

Airport shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Mandatory fees

Deposit: USD 50 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Pacific Palms Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome. There's a charge of USD 40 per pet, per night.
  • You can check in from 4:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Taco del Rio (13-min walk), Outback Steakhouse (2.2 mi), and Krispy Kreme (2.2 mi).
  • Yes, an airport shuttle is available.
  • Tee off at the onsite golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. Pacific Palms Resort also has an outdoor pool and a sauna, as well as a health club.
8.2.Very Good.
  • 4.0.Fair

    My room faced the fountain. I was woken up at 7am to loud bass. It was constant and I could hear and feel the bass even with the balcony door closed. Then they refused a late check out.

    Chloe, 4 night trip, Sep. 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great facilities,awesome staff,lovely golf courses. Great rooms,great food

    1 night family trip, Aug. 29, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Good property, clean and with good amenities. We had a couple issues, ad follows: we were placed in a room facing the roof of the building (I guess that's the common situation when you're in for only a couple nights), but over the roof were a bunch of industrial cooling equipment, which was extremely noisy 24/7. We were exhausted the first night, so it wasn't a big deal, but it did bother us the second night. Second issue: there were guests with a dog on the pool area and the dog even got into the pool. There should be a rule clearly stated that animals are not allowed in the pool or the pool area (of course, exception of service animals).

    2 night family trip, Aug. 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Liked free parking and plenty of it. Liked the restaurant options. Quiet hotel. Great views, especially from the pool. Loved Reds patio.

    2 night family trip, Aug. 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Bed is very comfortable, room is pretty clean. Wish they can provide slipper and more fitness equipment, that will be even better

    Sandy, 3 night business trip, Jun. 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    great people staff, beautiful golf course. nice location, only need improve breakfast.

    3 night business trip, Mar. 21, 2019

    Verified Expedia guest review

  • 6.0.Good

    Older location but no excuse for the very poor maintenance of the room's washroom. The renovations look like the work of a ten year old. The cleanliness was ok.

    2 night trip, Dec. 27, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Beautiful resort, very clean, friendly staff. One hour drive from Hollywood for sight seeing.

    Peter, 2 night trip, Aug. 23, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Hidden gem of LA. Felt like a 4 star should. I would go there again. Great job on the up keep and even room service was good.

    7 night trip, Jul. 7, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Great place to rest

    Quiet and peacefull resort. Too far from major LA attractions.

    1 night trip, May 16, 2018

    Verified Expedia guest review

See all 1,442 reviews