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Four Points by Sheraton Detroit Novi, Novi

3-star hotel with 2 restaurants, near Twelve Oaks Mall

  • Free WiFi and free parking
From
$103 CAD

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Room, 1 King Bed, Non Smoking - Bathroom
  • Room, 1 King Bed, Non Smoking - Bathroom
  • Indoor Pool
Indoor Pool. Image 1 of 30
1 / 30Indoor Pool
7.6.Good.
  • Great location to shopping, entertainment and dining

    Dec. 22, 2019

  • Great place to stay. Very comfortable. Staff was amazing. Great area.

    Nov. 29, 2019

See all 305 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Dining options
Convenient
Easy parking
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 220 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free area shuttle

For families

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Premium TV channels
  • Free toiletries
  • Daily housekeeping

What’s around

  • Twelve Oaks Mall - 7 min walk
  • West Oaks - 7 min walk
  • Twelve Mile Crossing at Fountain Walk - 10 min walk
  • Lucky Strike Novi - 10 min walk
  • JD Racing Indoor Karting - 13 min walk
  • Paradise Park - 43 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking

Location

  • Twelve Oaks Mall - 7 min walk
  • West Oaks - 7 min walk
  • Twelve Mile Crossing at Fountain Walk - 10 min walk

What’s around

Landmarks

  • Twelve Oaks Mall - 7 min walk
  • West Oaks - 7 min walk
  • Twelve Mile Crossing at Fountain Walk - 10 min walk
  • Lucky Strike Novi - 10 min walk
  • JD Racing Indoor Karting - 13 min walk
  • Paradise Park - 43 min walk
  • Suburban Collection Showplace - 2.4 mi / 3.9 km
  • Henry Ford Medical Center - Columbus - 2.6 mi / 4.1 km
  • Novi Ice Arena - 2.7 mi / 4.4 km
  • Providence - Park Hospital - 3 mi / 4.9 km
  • Ascension Providence Hospital - 3.5 mi / 5.7 km

Getting around

  • Detroit Metropolitan Wayne County Airport (DTW) - 29 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 27 min drive
  • Ann Arbor, MI (ARB-Ann Arbor Municipal) - 37 min drive
  • Detroit, MI (DET-Coleman A. Young Municipal) - 36 min drive
  • Windsor, ON (YQG) - 45 min drive
  • Royal Oak Station - 22 min drive
  • Troy Transit Center - 26 min drive
  • Pontiac Transportation Center - 27 min drive
  • Free area shuttle

At a glance

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli

Things to do

  • Indoor pool
  • 24-hour fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 9200
  • Conference space size (meters) - 855
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • ATM/banking

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Closed-captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles
  • Telephone accessibility kit

Languages Spoken

  • English
  • Korean
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping

Small print

Also known as

  • Four Points Sheraton Detroit Novi Hotel
  • Four Points Sheraton Detroit Novi
  • Four Points Sheraton Detroit
  • Crowne Plaza Hotel Detroit Novi
  • Crowne Plaza Hotel troit Novi

Optional extras

Breakfast costs between USD 5 and USD 15 for adults, and USD 5 and USD 15 for children (approximately)

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Four Points by Sheraton Detroit Novi does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Carrabba's Italian Grill (3-min walk), Red Lobster (9-min walk), and Toasted Oak Grill & Market (11-min walk).
  • Four Points by Sheraton Detroit Novi has an indoor pool and a 24-hour fitness center.
7.6.Good.
  • 6.0.Good

    I liked that it was close to everything but it was dirty and had an odour.

    Bridget, 2 night family trip, Nov. 28, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Close to 12 Oaks Mall. Easy to get to. Reasonable rates

    1 night family trip, Nov. 23, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great swimming facilities, water is warm enough. Staff is friendly and helpful! Thank you John & Juan making our stay with little one a smooth and joyful one!

    1 night family trip, Nov. 22, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The staff at the front desk doesn’t know the property and sent me to a noisy room after I specifically asked for the opposite

    1 night business trip, Nov. 5, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Loved the staff at front desk. Clean room. Great RB package. WiFi horrible in my room. I was unable to finish off work As signal too low.

    Ryan, 2 night trip with friends, Oct. 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Comfortable stay

    Great hotel, very nice staff, comfortable.

    rahman, 1 night family trip, Aug. 10, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Horrible. Got charged for something. Trying to call and they do not answer their phone.

    1 night family trip, May 18, 2019

    Verified Expedia guest review

  • 6.0.Good

    Generally needs interior reno. Tv worked very badly, showerleaked, tap in bathroom sink barely produced hot water. Otherwise okay.

    Jeannette, 2 night trip, Oct. 19, 2018

    Verified Expedia guest review

  • 6.0.Good

    Pictures looked better than reality. Lobby and bar were updated, but elevators and hallway are old and smelly. Rooms were OK though. Gym was hot, but no awful.

    2 night trip, Sep. 25, 2018

    Verified Expedia guest review

  • 2.0.Poor

    Unbelievable

    Please beware of this site and hotel. They are both dangerous and unsafe. Afre driving for hours we ended up at the hotel just to be greeted at 1am in the morning by thugs hanging outside the front door smoking cigarettes and Marijuana. We walked inside of what appeared to be a convereted extra large funeral home. For 45 minutes we could not find a clerk outside with the thugs or inside. We decided to go back to the car and call Hotels. Com for assistance. We reached a recorded message stating no one wiuld be available fir 2 hours to take your call. After sitting in the car for 20 minutes watching the front door activity I became more afraid and told my husband to pull off. We left and stayed at a nearby hotel. Received a call back from Hotels.com who told us we were lying and not entitled to a refund. Please beware of this site unless you are looking for bottom of the barrel unsafe service.

    Tonya, 1 night trip, May 28, 2021

    Verified Hotels.com guest review

See all 305 reviews