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Sheraton Princess Kaiulani, Honolulu

3 stars
120 Kaiulani AveHonoluluHI96815United States of America, ‏866-299-2910
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Good3.6 / 5
Location
Great location
Beach
Beautiful beach
Amenities
Ordinary amenities
Vibe
Poor vibe
967See all 967 Hotels.com reviews
From 3,086 reviewsTripAdvisor Traveller Rating

Sheraton Princess Kaiulani, Honolulu

Hotel Info: 866-266-9798

from $214 CAD
  • Standard Room, Partial Ocean View
  • Standard Room, Pool View
  • Standard Room, City View
  • Standard Room, Ocean View
  • Luxury Room (Princess)
  • Double Room, Ocean View (Special Escape)
  • Room, Pool View
  • Luxury Room, Tower
  • Standard Room
  • Suite, 1 King Bed (Escape)
  • Standard Room, 1 King Bed, Accessible (Escape)
  • Standard Room, Pool View (Escape)
  • Double Room, Ocean View (Special)
  • Standard Room, City View (Escape)
  • Room, City View
  • Standard Room, Partial Ocean View (Escape)
  • Room, Ocean View, Tower
  • Room, Partial Ocean View, Tower
  • Deluxe Room, Ocean View
  • Room, City View, Tower
  • Standard (Standard)
  • Suite
  • Economy Room, 1 Queen Bed
  • City Room, Tower (Escape)
  • City View (Tower City)
  • Deluxe Room, Ocean View
  • Standard
  • Deluxe Room, Ocean View (Escape)
  • Suite, 1 King Bed, Tower (Escape)
  • Standard Room (Escape)
  • Standard Room, Ocean View (Escape)
  • Suite

At a glance

Key facts

Hotel size

  • This hotel has 1,000 rooms
  • This hotel is arranged over 29 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Kaiulani Sheraton
  • Sheraton Princess Kaiulani Hotel Honolulu
  • Princess Kaiulani Hotel
  • Sheraton Honolulu
  • Sheraton Hotel Princess Kaiulani
  • Sheraton Princess Kaiulani Hawaii/Honolulu
  • Princess Kaiulani Sheraton
  • Princess Sheraton
  • Princess Sheraton Kaiulani
  • Sheraton Kaiulani Princess
  • Sheraton Princess
  • Sheraton Princess Kaiulani
  • Sheraton Princess Kaiulani Honolulu
  • Sheraton Princess Kaiulani Hotel

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 26.18 per accommodation, per night

Resort fee inclusions:

  • Beach towels
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room bottled water
  • Self parking
  • Parking
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of USD 15.00

Self parking costs USD 26.18 per day

Microwaves are available for USD 10 per day

Rollaway beds are available for USD 65.00 per day

Buffet breakfast is offered for an extra charge of USD 24.50 for adults and USD 12.25 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 16.00 per person (one way)

WiFi is available in guestrooms for USD 26.18 per day (rates may vary)

WiFi is available in public areas for USD 26.18 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 26.18 per day (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach towels
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Pool umbrellas
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 14,451
  • Conference space size (meters) - 1
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built 1955
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Pikake Terrace - This poolside restaurant specializes in American cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Splash Bar and Bento - This poolside lobby lounge specializes in local cuisine and serves lunch only. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby

Sheraton Princess Kaiulani, Honolulu’s small print

Also known as

  • Kaiulani Sheraton
  • Sheraton Princess Kaiulani Hotel Honolulu
  • Princess Kaiulani Hotel
  • Sheraton Honolulu
  • Sheraton Hotel Princess Kaiulani
  • Sheraton Princess Kaiulani Hawaii/Honolulu
  • Princess Kaiulani Sheraton
  • Princess Sheraton
  • Princess Sheraton Kaiulani
  • Sheraton Kaiulani Princess
  • Sheraton Princess
  • Sheraton Princess Kaiulani
  • Sheraton Princess Kaiulani Honolulu
  • Sheraton Princess Kaiulani Hotel

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 26.18 per accommodation, per night

Resort fee inclusions:

  • Beach towels
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room bottled water
  • Self parking
  • Parking
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of USD 15.00

Self parking costs USD 26.18 per day

Microwaves are available for USD 10 per day

Rollaway beds are available for USD 65.00 per day

Buffet breakfast is offered for an extra charge of USD 24.50 for adults and USD 12.25 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 16.00 per person (one way)

WiFi is available in guestrooms for USD 26.18 per day (rates may vary)

WiFi is available in public areas for USD 26.18 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 26.18 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 967 reviews

Sheraton Princess Kaiulani, Honolulu
Excellent4.0 / 5
Great Resort, Daily resort fee includes parking!
Great room, nice view, great patio doors. Busy area. Its impossible to sleep with the patio doors open as the street is so busy and noisy. The king size bed is amazing and the hotel location is perfect to everything.
1 night romance trip
Sheraton Princess Kaiulani, Honolulu
Fair2.0 / 5
Miserable at Sheraton in Honolulu
I booked 8 nights with Sharaton because of the name associated with cleanliness and good services. However, it was the worst experience ever the first night I got the room with beds having hairs on them and linens with hole and the shower head is leaked. I asked the manager on duty that night to change my room I got an excuse that no room available to accommodate my request. he offered to change my linens and not done until midnight. i was promised to change the new room next day but when I called the front desk said no room available until next day and still not sure. I was extremely upset then he was reluctant to change me to another room like motel room. small and not have basic necessity like desk with plugs to charge my electronic devices. they charged me for resort fee for Internet which I could not connect all devices until the second day. Everyday I have to call because of not enough towels, cups, coffee cream, tea bags, No AC ( need to fix) it was so hot but I cannot change the temperature of AC as hotel set the temperature, or bathroom lights not working. So so disappointed with the Sheraton name. I booked entire 9 days because I thought I would have a room with cleanliness and good services but I WAS Wrong My experience was miserable. Never will I book this hotel again.
8 night family trip
Sheraton Princess Kaiulani, Honolulu
Good3.0 / 5
good location
5 night family trip
Sheraton Princess Kaiulani, Honolulu
Excellent4.0 / 5
Happy with the Service but that Resort Fee....
This is the second time I've stayed at the Princess Kaiulani. I knew going in that the rooms were dated but the service was good the last time I stayed there. The service was again great. My issue is with the Resort Fee. Since this is mandatory fee, this should be included in the price of the room, not a separate charge. Pros: Service, clean rooms, great location, city view is ok. Cons: Resort Fee, rooms are dated.
9 night family trip
Sheraton Princess Kaiulani, Honolulu
Excellent4.0 / 5
Great location, solid hotel
The Princess Kaiulani (or "PK" as it's called) is a nice hotel with a great location to get to the beach, shopping and walking around Honolulu. Felt very safe. The lobby and pool area are very nice, rooms need some general upkeep (we had some wallpaper peeling in the room, bathroom a bit dated). Just note the "extra" fee for internet, towel service, etc. which you will use but not baked into the price.
3 night romance trip

See all reviews

Sheraton Princess Kaiulani, Honolulu

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