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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Overview of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property
4-star beachfront resort with spa, near La Isla Shopping Mall
The price is CA $373
Price available on 02/15/2023

9.0/10 Superb

1,013 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • La Isla Shopping Mall - 2 min walk
  • Cancun Convention Center - 3 min drive
  • Iberostar Cancun Golf Course - 5 min drive
  • Tortuga Beach - 12 min drive
  • Langosta Beach - 13 min drive
  • Playa Tortugas - 17 min drive
  • Delfines Beach - 9 min drive
  • Puerto Cancun Marina Town Center - 20 min drive
  • Plaza Las Americas - 23 min drive
  • Riviera Cancun Golf Resort - 21 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • Oceano - 2 min walk
  • Mb Restaurant - 3 min walk
  • Ah Cacao Chocolate Cafe - 3 min walk
  • Hooters - 4 min walk
  • Tacun - 11 min walk

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

At The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, you can spend time at the beach enjoying beach umbrellas, beach massages, and sun loungers, plus you'll be just steps from La Isla Shopping Mall. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and mani/pedis. Oceano, one of 2 restaurants, serves local and international cuisine and is open for breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences at this upscale resort include washers/dryers and sofa beds. Fellow travelers love the location and nearby shopping.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
On-site antigen/rapid COVID-19 testing is available for a fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 580 units
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Waterslide
  • Mini golf
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Tennis
  • Basketball
  • Volleyball
  • Mini golf
  • Shopping
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room
  • Conference space (608 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness center
  • 4 outdoor pools
  • Full-service spa
  • 4 spa tubs
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Phone accessibility kit
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Blackout drapes/curtains
  • Double sofa bed
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • In-room safe
  • Connecting/adjoining rooms available
  • Cleaning supplies

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Oceano - Overlooking the ocean and garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Viento - This beachfront restaurant specializes in regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Duna Sports Bar - Overlooking the pool, this bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Tierra Market - Onsite café. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 72.62 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 420.00 per person (approximately)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

On-site antigen/rapid COVID-19 testing is available for a fee; reservations are required for on-site testing.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

Frequently asked questions

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offer free cancellation for a full refund?
Yes, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun on 15 Feb 2023 start from CA $373, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
This property confirms that onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Yes, there's free self and valet parking.
What are the check-in and check-out times at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
You can check in from 4:00 PM - anytime. Check-out time is 10 AM. Contactless check-out is available.
Is there an onsite casino at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
No, this resort doesn't have a casino, but PlayCity Casino (12-min drive) and Royal Yak Casino and Sports Book (13-min drive) are both nearby.
What is there to do at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 4 spa tubs. The Westin Lagunamar Ocean Resort Villas & Spa, Cancun also has 4 outdoor pools and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Yes, there are 2 onsite restaurants, featuring alfresco dining, local and international cuisine, and garden views. Nearby restaurants include Hooters (4-min walk), Tacun (11-min walk), and Mole (2.6 mi).
Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Westin Lagunamar Ocean Resort Villas & Spa, Cancun like?
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is located on the waterfront in Zona Hotelera, a short 2-minute walk from La Isla Shopping Mall and 2 minutes' walk from Hotel Zone Beaches. Travelers say that the resort is in a great location.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Very good - stay away from building 1300
hotel is as it is described, fairly new in feel. We booked two rooms that were adjoining and it was plenty of room for five people. The kitchen is well stocked and has a large refrigerator. Service was very good, although I think they need another person or two at each pool as the cycle times seemed long in the chair service. It was not too difficult to get a chair. Unlike many other resorts I have stayed at, which was nice. Both pool areas were large. All the food we had was good or very good, although somewhat expensive, but maybe what you should expect in Cancun. Property is located across the street from a large mall with multiple outdoor restaurants. The only negative is the room they put us in. We booked an ocean view and I would say at best it would be called a partial view on the third floor, there were enormous trees, blocking 3/4 of the ocean view. What was worse is that we were directly next to the hotel next-door and their three very large, enormous rooftop air conditioners that were extremely loud and running 24 hours a day. We simply could not go on the balcony because we could not hear each other talk. The building we were in is 1300 and you should avoid at all costs. It is the worst location of all. I was disappointed because as a VIP member of Hotels.com, I expect that they would put us in a better location. They said they could not do anything to change the room.
Paul, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Average
Great resort. And great location. Unfortunately we had a broken fridge. Also they put our family on completely opposite side of resort and did not help to facilitate us being closer. Also our freezer made ice with black mold on it. Also this is a time share facility. They will try to sell you on it. A lot
Rachel, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This resort is beautiful with 3 large pools and large beach front. The villa we stayed in was perfect with a separate king bedroom. Staff are extremely friendly and helpful. The location of the resort is right across a shopping mall with a variety of highend stores and restaurants. The resort has 3 restaurant options, 1 is a bit overpriced.
Joel, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Shana, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

property clean and very nice staff very helpful
AIDA MARIE, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jairo, 4-night trip
Verified Expedia guest review

10/10 Exceptional

James Joseph, 4-night trip
Verified Expedia guest review

10/10 Exceptional

G
YAZMIN A, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Infinity pool was largest and best we have ever seen. Hotel is right next to La Isla shopping and great restaurants. Lots of sea weed on beach (and water) which was not cleaned up. 4ft wide and 2" deep in places. Noisy maintenance work and closed restaurant while guests were there. They need more lounge chairs.
Michael, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great stay! Service was amazing, and the pool was beautiful and clean.
4-night family trip
Verified Hotels.com guest review