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All properties in Metairie, Louisiana, United States of America
1 room, 2 adults

New Orleans Marriott Metairie at Lakeway, Metairie

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
3838 N Causeway Blvd, Metairie, LA, 70002, United States of America

4-star hotel in Metairie with restaurant and bar/lounge
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • It was clean but could use some updating. A couple of the front desk staff were friendly…Dec. 26, 2019
  • GreatApr. 30, 2021

New Orleans Marriott Metairie at Lakeway, Metairie

from $122 CAD
  • Room, 1 King Bed, Non Smoking
  • Executive Suite, 1 Bedroom, Non Smoking
  • Room, 2 Double Beds, Non Smoking

What’s around New Orleans Marriott Metairie at Lakeway, Metairie

Landmarks

  • Metairie Business District - 1 min walk
  • Lakeside Shopping Center - 22 min walk
  • Clearview Mall - 2.7 mi / 4.3 km
  • City Park - 4.7 mi / 7.6 km
  • Xavier University of New Orleans - 6.2 mi / 9.9 km
  • Mercedes-Benz Superdome - 7.6 mi / 12.3 km
  • Smoothie King Center - 7.8 mi / 12.5 km
  • Audubon Zoo - 7.8 mi / 12.5 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 14 min drive
  • New Orleans Union Passenger Terminal - 12 min drive

At a glance

Key facts

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Onsite self parking (USD 20 per day; includes in/out privileges)

  • Onsite valet parking (USD 22 per day; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
  • Use of nearby fitness center (discount)
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7300
  • Conference space size (meters) - 678
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1987
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered electrical outlets in bathroom
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 27-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

BISTREAUX Metairie - This restaurant serves breakfast, lunch, and dinner.

Perks - This café serves breakfast, lunch, and light fare.

New Orleans Marriott Metairie at Lakeway, Metairie’s small print

Also known as

  • Lakeway Marriott Metairie
  • New Orleans Marriott Metairie Lakeway
  • New Orleans Marriott Metairie Lakeway Hotel
  • New Orleans Marriott Metairie at Lakeway Hotel
  • New Orleans Marriott Metairie at Lakeway Metairie
  • New Orleans Marriott Metairie at Lakeway Hotel Metairie
  • Lakeway Metairie
  • Marriott Lakeway
  • Marriott Lakeway Metairie
  • Marriott Lakeway New Orleans
  • Marriott Metairie Lakeway
  • New Orleans Marriott Lakeway
  • New Orleans Marriott Lakeway Hotel
  • New Orleans Marriott Lakeway Hotel Metairie

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Self parking costs USD 20 per day with in/out privileges

Valet parking costs USD 22 per day with in/out privileges

Breakfast costs between USD 10 and USD 15 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for New Orleans Marriott Metairie at Lakeway, Metairie

  • Does New Orleans Marriott Metairie at Lakeway offer free cancellation for a full refund?
    Yes, New Orleans Marriott Metairie at Lakeway does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at New Orleans Marriott Metairie at Lakeway?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at New Orleans Marriott Metairie at Lakeway?
    Yes. Self parking costs USD 20 per day. Valet parking costs USD 22 per day.
  • Are pets allowed at New Orleans Marriott Metairie at Lakeway?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at New Orleans Marriott Metairie at Lakeway?
    You can check in from 3 PM - 2 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near New Orleans Marriott Metairie at Lakeway?
    Yes, there's an onsite restaurant, BISTREAUX Metairie. Nearby restaurants include Taqueria Corona (10-min walk), Kosher Cajun (11-min walk), and Riccobono's Peppermill Restaurant (11-min walk).
  • Is there an onsite casino at New Orleans Marriott Metairie at Lakeway?
    No, this hotel doesn't have a casino, but Treasure Chest Casino (13-min drive) and Harrah's New Orleans Casino (18-min drive) are both nearby.
  • What is there to do at New Orleans Marriott Metairie at Lakeway and nearby?
    Have fun with nearby activities such as boat tours and practice your swing at the nearby golf course. New Orleans Marriott Metairie at Lakeway also has a 24-hour fitness center.

Recent reviews

Very Good 8.2 From 574 reviews

Exceptional 10.0
Great place!!
Always a great place to stay!!!
Christopher, us1 night trip
Exceptional 10.0
Had to pay to park
The stay overall was wonderful. I wasn't happy that i had to pay for parking when i was staying at the hotel.
Debbie, us1 night business trip
Good 6.0
Used to be our favorite
This used to be one of our favorites for staycations. However, no microwave in a king room very loud occupants just changed our outlook.
Erica, us1 night trip
Exceptional 10.0
Excellent
Excellent staff and on-site parking.
Colie, us2 night trip with friends
Good 6.0
WiFi was not very good. A lot of hidden costs embedded in this location
us2 night family trip
Very Good 8.0
Overall, nice hotel. Service in bar and breakfast area was lacking. Valets were nice. Desk clerks fine. Maids were fine too.
John M, us2 night business trip
Good 6.0
Chilly and Thirsty at the Marriott
The hotel is one of the better ones in this part of town, very convenient to everything. It is clean and comfortable for the most part. In my opinion, there are two HUGE issues with this hotel, I have stayed here 4 times, and each time the temperature in the common areas is intolerably cold, In the low 60's. It is too cold to sit in the restaurant or lobby and work with your colleagues, the men could not take it even in suit jackets. This may prevent me from staying there in the future. I have mentioned it to them each time I have been there, It is a topic of conversation between all the guests in the lobby/restaurant main floor. The other issue is that they don't have much for bottled water on the site. They will give you the 6oz bottles if you go to the desk, they will not put or deliver water to your room, the market is only open a few hours per day, so if you miss it you are out of luck. If you stay there, stock up on water at the gas station before you check-in! They don't provide a water cooler in the gym (ever during covid every hotel I have been to provides a cooler or bottled water in the gym, if you run out, you are stuck with tap water.
Cheryl, us1 night business trip
Good 6.0
This is one of the better hotels in Metairie, great location and convenient. The service is great and friendly staff. The issue with this hotel is that the public areas are so cold that they are not useful, this is my third stay here, the temperature is the reason i would book elsewhere, it’s been frigid each time. Second issue is that they don’t provide water. Tiny bottles at the desk if you go And ask, the store is open limited hours, if you miss it your out of luck there is also no water cooler in the gym, so if you don’t bring a bottle you are stuck with tap water. So remember to stop on the way and stick up.
Cheryl, us2 night business trip
Very Good 8.0
Valet parking was very easy and the guys were very nice and retrieved my car very quickly. Would def stay again
Jamie, us1 night family trip
Poor 2.0
Very disappointed
The mattresses and pillows were in poor condition, along with the sheets which did not stay in place due to no elastic. Bags were not provided for soiled laundry or the ice bucket. I was really shocked at the condition considering we stayed here a couple of years ago and thoroughly enjoy our stay. Clearly, it hasn’t been properly maintained over the years.
Billy, us2 night family trip

New Orleans Marriott Metairie at Lakeway, Metairie