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Sheraton New Orleans Hotel

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Outdoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
Breakfast and lunch served
Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby

Overview of Sheraton New Orleans Hotel

Sheraton New Orleans Hotel

4.0 star property
4-star hotel with outdoor pool, near Harrah's New Orleans Casino
8.0 out of 10 Very good
8.0/10 Very good

1,006 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Parking available
  • Internet access
  • Free WiFi
  • Restaurant
The price is CA $207
Price available on 06/25/2023
Map
500 Canal St, New Orleans, LA, 70130
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • 60 meeting rooms
  • Limo/town car service
  • 24-hour front desk
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In New Orleans Central Business District
  • Harrah's New Orleans Casino - 5 min walk
  • Audubon Aquarium of the Americas - 8 min walk
  • Jackson Square - 10 min walk
  • Café du Monde - 11 min walk
  • Bourbon Street - 12 min walk
  • National World War II Museum - 16 min walk
  • Canal Street - 17 min walk
  • Ernest N. Morial Convention Center - 20 min walk
  • Julia Street Cruise Terminal - 21 min walk
  • Smoothie King Center - 21 min walk

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive
  • New Orleans Union Passenger Terminal - 20 min walk
  • Canal at Camp Stop - 1 min walk
  • Canal at Chartres Stop - 1 min walk
  • Canal at Magazine Stop - 1 min walk

Restaurants

  • Starbucks - 2 min walk
  • Amorino Gelato al Naturale - 2 min walk
  • Creole House Restaurant & Oyster Bar - 1 min walk
  • 55 Fahrenheit at Marriott Lobby - 1 min walk
  • Willies Chicken Shack - 2 min walk
Map

About this property

Sheraton New Orleans Hotel

When you stay at Sheraton New Orleans Hotel, you'll be in a great location, within just a 10-minute walk of Harrah's New Orleans Casino and Jackson Square. Guests can take a dip in the outdoor pool or grab a bite to eat at Roux Bistro, which serves breakfast and lunch. Other highlights at this upscale hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. The location and local sightseeing get good marks from fellow travelers. Public transportation is only a short walk: Canal at Camp Stop and Canal at Chartres Stop are just steps away.

Languages

Chinese (Mandarin), English, French, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 1110 rooms
  • Arranged over 49 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 per room, up to 88 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite valet parking (USD 48 per night; includes in/out privileges)
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Shopping
  • Use of nearby fitness center
  • Bicycle rentals nearby

Working away

  • Business center
  • 60 meeting rooms
  • Computer station
  • Conference space (105996 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • 18 holes of golf
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Roux Bistro - This bistro serves breakfast and lunch.
Pelican Bar - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee - This coffee shop serves breakfast, lunch, and light fare. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 12.95 per night (rates may vary)
  • Wired Internet access is available in guestrooms for USD 16.95 per day (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 24 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Valet parking costs USD 48 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel New Orleans Sheraton
Hotel Sheraton New Orleans
New Orleans Hotel Sheraton
New Orleans Sheraton
New Orleans Sheraton Hotel
Sheraton Hotel New Orleans
Sheraton New Orleans
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton Orleans Hotel Orleans
Sheraton New Orleans Hotel Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton New Orleans Hotel Hotel New Orleans

Frequently asked questions

Does Sheraton New Orleans Hotel offer free cancellation for a full refund?
Yes, Sheraton New Orleans Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton New Orleans Hotel?
As of 31 May 2023, prices found for a 1-night stay for 2 adults at Sheraton New Orleans Hotel on 25 Jun 2023 start from CA $207, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton New Orleans Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Sheraton New Orleans Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton New Orleans Hotel?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 88 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton New Orleans Hotel?
Yes. Valet parking costs USD 48 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton New Orleans Hotel?
You can check in from 4 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Sheraton New Orleans Hotel?
No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (5-min walk) and Fair Grounds Race Course (5-min drive) are both nearby.
What is there to do at Sheraton New Orleans Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
Are there restaurants at or near Sheraton New Orleans Hotel?
Yes, there's an onsite restaurant, Roux Bistro.
What's the area around Sheraton New Orleans Hotel like?
Sheraton New Orleans Hotel is in New Orleans Central Business District, a short 1-minute walk from Canal at Camp Stop and 5 minutes' walk from Harrah's New Orleans Casino. Travelers say this hotel is in a good location.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.3/10

Staff & service

7.9/10

Amenities

8.3/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Angela, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Better customer service!
Upon check-in, there were several hosts available. One of the hosts was busy chatting it up with one of her friends while we had to wait in line for the next available.
Alperdis, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Bill, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

5star
Perfect
Dmontrey, 1-night trip
Verified Hotels.com guest review

6/10 Good

phone would not work , unable to contact front desk for bellhop service , my bathtub leaked to the room below and instead of moving me or addressing the issue I was told to use only the shower and use it quickly
Amanda, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Fair
The noisy halls and people slamming there doors all the time. No fans in the bathroom for ventilation
Jeff, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love Sheraton
Best hotel ever! Excellent in every way. Absolutely beautiful!
Peggy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jonikka, 4-night business trip
Verified Hotels.com guest review