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Grand Hyatt San Francisco Union Square

Photo gallery for Grand Hyatt San Francisco Union Square

Exterior
Premium bedding, pillowtop beds, in-room safe, desk
VIP Suite | Premium bedding, pillowtop beds, in-room safe, desk
Room, 1 King Bed, Bay View | Premium bedding, pillowtop beds, in-room safe, desk
Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Overview of Grand Hyatt San Francisco Union Square

Grand Hyatt San Francisco Union Square

4.0 star property
4-star hotel with restaurant, near Moscone Convention Center

8.6/10 Fabulous

1,379 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
345 Stockton St, San Francisco, CA, 94108
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 25 meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Computer station
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • In Union Square
  • Moscone Convention Center - 12 min walk
  • Oracle Park - 25 min walk
  • Lombard Street - 27 min walk
  • Pier 39 - 28 min walk
  • Chase Center - 38 min walk
  • Union Square - 1 min drive
  • San Francisco Museum of Modern Art - 5 min drive
  • Ghirardelli Square - 11 min drive
  • Alcatraz Island - 14 min drive
  • Kaiser Permanente Medical Center - 12 min drive

Getting around

  • San Francisco Intl. Airport (SFO) - 19 min drive
  • Oakland Intl. Airport (OAK) - 25 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • Bayshore Station - 9 min drive
  • 22nd Street Station - 11 min drive
  • San Francisco Station - 22 min walk
  • Powell St & Sutter St Stop - 2 min walk
  • Powell St & Post St Stop - 3 min walk
  • Powell St & Bush St Stop - 3 min walk

Restaurants

  • Bouche - 2 min walk
  • Starbucks - 2 min walk
  • Hops & Hominy - 2 min walk
  • Lori's Diner - 3 min walk
  • Sears Fine Food - 3 min walk

About this property

Grand Hyatt San Francisco Union Square

Grand Hyatt San Francisco Union Square puts you within a 15-minute drive of Pier 39 and Oracle Park. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. This upscale hotel is also within a short drive of Lombard Street and Golden Gate Park. Fellow travelers like the location for the sightseeing and because it's just a short walk to public transportation: Powell St & Sutter St Stop is 2 minutes and Powell St & Post St Stop is 3 minutes.

Languages

Chinese (Mandarin), English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 668 rooms
  • Arranged over 36 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lbs)*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite valet parking (USD 85.50 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 25 meeting rooms
  • Computer station
  • Conference space (30000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Art gallery on site

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

Languages

  • Chinese (Mandarin)
  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 55-inch Smart TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

OneUp Restaurant - Onsite buffet restaurant.
OneUP Lounge - Onsite bar. Open daily.
Coffee Cart - Onsite coffee shop. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: USD 33.71 per accommodation, per night. This fee does not apply to children under 1 year of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 36 for adults and USD 18 for children (approximately)
  • Microwaves are available for USD 25 per day

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pets

  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Covered valet parking costs USD 85.50 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Grand Hyatt San Francisco Union Square
Hyatt Hotel San Francisco Grand Square Union
Grand Hyatt San Francisco Union Square Hotel
Hyatt Francisco Union Square
Grand Hyatt San Francisco Union Square Hotel
Grand Hyatt San Francisco Union Square San Francisco
Grand Hyatt San Francisco Union Square Hotel San Francisco

Frequently asked questions

Does Grand Hyatt San Francisco Union Square offer free cancellation for a full refund?
Yes, Grand Hyatt San Francisco Union Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt San Francisco Union Square?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Grand Hyatt San Francisco Union Square?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 100 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Food and water bowls are available.
Is parking offered on site at Grand Hyatt San Francisco Union Square?
Yes. Valet parking costs USD 85.50 per night.
What are the check-in and check-out times at Grand Hyatt San Francisco Union Square?
You can check in from 4 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Grand Hyatt San Francisco Union Square?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (21-min drive) is nearby.
What is there to do at Grand Hyatt San Francisco Union Square and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Grand Hyatt San Francisco Union Square?
Yes, there's an onsite restaurant, OneUp Restaurant. Nearby restaurants include Burger Bar (3-min walk), The Oak Room Restaurant (3-min walk), and Roxanne Cafe (3-min walk).
What's the area around Grand Hyatt San Francisco Union Square like?
Grand Hyatt San Francisco Union Square is in Union Square, a short 2-minute walk from Powell St & Sutter St Stop and 12 minutes' walk from Moscone Convention Center. Travelers say this hotel is in a good location.

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.2/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

SF few days of fun
Great location for everything .Nice place and safe to be at. Staff on site at all times.
Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. Comfortable rooms.
Rajeev, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

imelda, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Camieo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel should give guests discounts on one up resta
JOSEPH, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay👌
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Not the first time staying here. Always good service/ clean /
Ray, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Dreamy Union square location
Location second to none service ho-hum.. took a while to get rollaway bed up to a room and it was late at night and we needed it quickly
Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly, Inviting & Superb
The staff here are all friendly, professional and attentive. Every staff member we encountered from the front desk to the food service teams, the concierge, the maids teams - they all made us feel welcomed and attended to our needs expertly with a genuine sense that our experience was top priority. It felt like being amongst friends here. I highly recommend the Grand Hyatt!!
The bay view from room
Stephen, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 3-night family trip
Verified Hotels.com guest review