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Holiday Inn London-Kensington Forum, London

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
97 Cromwell Road, London, England, SW7 4DN, United Kingdom

4-star hotel with restaurant, near Natural History Museum
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 4,866 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Great location
Tasty breakfast
Fantastic service
Vibe is not too good

Holiday Inn London-Kensington Forum, London

from $110 CAD
  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Room, 1 Double Bed, Accessible, Non Smoking
  • Room, 2 Single Beds, Non Smoking
  • Suite, 1 King Bed
  • Room, 1 Double Bed with Sofa bed, Non Smoking
  • Executive Room, 2 Single Beds, Non Smoking
  • Executive Room

What’s around Holiday Inn London-Kensington Forum, London


  • In Kensington
  • Natural History Museum - 9 min walk
  • Kensington High Street - 12 min walk
  • Victoria and Albert Museum - 13 min walk
  • Kensington Gardens - 13 min walk
  • Royal Albert Hall - 17 min walk
  • Kensington Palace - 17 min walk
  • Hyde Park - 19 min walk

Getting around

  • London (LHR-Heathrow) - 25 min drive
  • London (LCY-London City) - 52 min drive
  • London (LGW-Gatwick) - 73 min drive
  • London West Brompton Station - 15 min walk
  • London Kensington Olympia Station - 27 min walk
  • Kensington (Olympia) Station - 27 min walk
  • Gloucester Road Underground Station - 3 min walk
  • South Kensington Underground Station - 10 min walk
  • Earl's Court Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 906 rooms
  • This hotel is arranged over 27 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms
  • Conference space size (feet) - 631
  • Conference space size (meters) - 59
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping

Holiday Inn London-Kensington Forum, London’s small print

Also known as

  • Forum Holiday Inn
  • London-Kensington Holiday Inn
  • Holiday Inn London Kensington Forum Hotel London
  • Holiday Inn Forum Hotel
  • Holiday Inn London Kensington Forum England
  • Holiday Inn London-Kensington Forum Hotel
  • Holiday Inn Kensington Forum
  • Holiday Inn Forum Hotel London-Kensington
  • Holiday Inn Forum London-Kensington
  • Holiday Inn London-Kensington
  • Holiday Inn London-Kensington Forum
  • London-Kensington Forum
  • London-Kensington Forum Holiday Inn


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Self parking costs GBP 41.00 per day

Buffet breakfast is offered for an extra charge of GBP 15.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.0 From 1,425 reviews

Fair 4.0
Great check-in, poor cleaning crew.
our check-in was fantastic. The gentleman we dealt with was extremely pleasant. He let us check in early as well which was much appreciated as we had a lot of luggage. The issues we had with the room were as follows. When we arrived the toilet was clogged. It would not flush properly and as we were going to be out all day, we just left it for the time being. We assumed that the next morning the cleaning staff would fix it. They did not not. Also, for 2 days in a row, they did not replace any toilet paper in the bathroom. (We had to take it from the carts outside the room) The coffee cups that were available in the room we had used on the first night. However the cleaning staff left the dirty cups in the room and did not provide us with clean ones. Lastly, this is really minor but there was a fairly large hole in the drywall by the bed that should have probably been fixed as you can see right into the joists.
Gianfranco, caRomance trip
Very Good 8.0
Good experience other than the rooms are just a little noisy with thin walls. Not bad though
Paul, ca3 night business trip
Exceptional 10.0
Good London digs!
This hotel has great friendly staff and they know how to fix anything that doesn't quite go as it should (I had a slight problem at check-in). Rooms are small but that is the story in Britain. They are comfortable and temperature adjusts accurately. The breakfast bar is extensive and even the conveyor toaster is better than many. Their pub was closed for major renovations so they had a temporary set up in the business lounge. I'd like to see the finished job - perhaps next London visit. The only negative for me was the location at Gloucester Road - a bit far from the West End but certainly not unreasonable. Apparently this is the third largest Holiday Inn in the world - I'd say they really know how to run and maintain it.
F B, ca4 night family trip
Very Good 8.0
no nasty surprises
The best surprise is no surprise and this hotel is typical Holiday Inn. It's functional, well run, and conviently located in the heart of Kennsington, with easy access to Heathrow via the Piccadilly Line. The prices, for an expensive area like Kennsinton, are good. My experience is that it's the best value in Kennsington. If you want to save a little on breakfast, go down the street to Garfunkel's.
milton, caOther trip
Very Good 8.0
room looks bigger on the Web than the actual size
Hok Fun, caRomance trip

Holiday Inn London-Kensington Forum, London

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