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1 room, 2 adults

Holiday Inn London-Kensington Forum, London

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
97 Cromwell Road, London, England, SW7 4DN, United Kingdom

4-star hotel with 2 restaurants, near Natural History Museum
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

United Kingdom may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Excellent despite restrictions Sep. 15, 2020
  • The night we checked in, the gentleman at the desk insisted we hadn't paid for the room…Dec. 30, 2019

Holiday Inn London-Kensington Forum, London

from $84 CAD
  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Room, Accessible, Non Smoking
  • Room, 2 Single Beds, Non Smoking
  • Suite, 1 King Bed
  • Room, Non Smoking
  • Executive Room, Non Smoking
  • Executive Room

What’s around Holiday Inn London-Kensington Forum, London


  • In London City Centre
  • Natural History Museum - 9 min walk
  • Victoria and Albert Museum - 13 min walk
  • Royal Albert Hall - 17 min walk
  • Hyde Park - 19 min walk
  • Harrods - 21 min walk
  • Buckingham Palace - 43 min walk
  • Science Museum - 14 min walk

Getting around

  • Gatwick Airport (LGW) - 71 min drive
  • Heathrow Airport (LHR) - 28 min drive
  • London City Airport (LCY) - 51 min drive
  • Luton Airport (LTN) - 44 min drive
  • Kensington (Olympia) Station - 27 min walk
  • London Imperial Wharf Station - 4 min drive
  • London (QQP-Paddington Train Station) - 5 min drive
  • Gloucester Road Underground Station - 3 min walk
  • South Kensington Underground Station - 10 min walk
  • Earl's Court Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 906 rooms
  • This hotel is arranged over 27 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • United Kingdom may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Onsite self parking (GBP 41.00 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 631
  • Conference space size (meters) - 59
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Afrikaans
  • Arabic
  • Dutch
  • English
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovak
  • Slovenian
  • Spanish
  • Turkish
  • Welsh

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Holiday Inn London-Kensington Forum, London’s small print

Also known as

  • Forum Holiday Inn
  • London-Kensington Holiday Inn
  • Holiday Inn London Kensington Forum Hotel London
  • Holiday Inn Forum Hotel
  • Holiday Inn London Kensington Forum England
  • London Kensington Forum London
  • Holiday Inn London-Kensington Forum Hotel
  • Holiday Inn London-Kensington Forum London
  • Holiday Inn London-Kensington Forum Hotel London
  • Holiday Inn London-Kensington Forum Hotel
  • Holiday Inn Kensington Forum
  • Holiday Inn Forum Hotel London-Kensington
  • Holiday Inn Forum London-Kensington
  • Holiday Inn London-Kensington
  • Holiday Inn London-Kensington Forum
  • London-Kensington Forum
  • London-Kensington Forum Holiday Inn


Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs GBP 41.00 per day

Buffet breakfast is offered for an extra charge of GBP 16.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn London-Kensington Forum, London

  • Does Holiday Inn London-Kensington Forum offer free cancellation for a full refund?
    Yes, Holiday Inn London-Kensington Forum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Holiday Inn London-Kensington Forum?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Holiday Inn London-Kensington Forum?
    Yes. Self parking costs GBP 41.00 per day.
  • Are pets allowed at Holiday Inn London-Kensington Forum?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Holiday Inn London-Kensington Forum?
    You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near Holiday Inn London-Kensington Forum?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Green Door Steakhouse (3-min walk), Garfunkels (3-min walk), and Calix (3-min walk).
  • What is there to do at Holiday Inn London-Kensington Forum and nearby?
    Holiday Inn London-Kensington Forum has 2 bars and a fitness center, as well as a garden.

Recent reviews

Good 7.8 From 1,477 reviews

Very Good 8.0
The staff were very helpful and friendly, the property is close to transportation and restaurants.
Jaime, ca2 night family trip
Very Good 8.0
Well situated close to underground and shops. Our room had a wonderful view of the river. The beds were extremely comfortable and heating worked very well.
Tiina, ca4 night family trip
Exceptional 10.0
Location and previous experience with Holiday Inn. Easy access from the train station. The staff was very helpful.
ca1 night business trip
Exceptional 10.0
The staffs are nice and friendly. Walking distance to subway
ca6 night romance trip
Exceptional 10.0
Service and Location was exceptional, Hotel Staff very helpful with transportation! Breakfast was also very good!
ca3 night romance trip
Good 6.0
The rooms are very dated. We had booked an executive room. I questioned if it was really a executive room, even for London standards it was small. The staff confirmed and also told me it had recently been refurbished. The bathroom door did not close properly. I found the bathroom grimy. One morning of our stay there was no hot water for several hours. We only got - we are sorry -. The breakfast was good and many selections. Even though they had a hard time keeping up with refilling the food and plates on certain mornings. The breakfast staff was far the most pleasant we encountered during our stay. We also had some luggage delivered to the hotel. I found it very tacky by the concierge to tell us that the bell boy is outside so you can tip him.
M, ca5 night family trip
Very Good 8.0
The bed and pillows were fantastic. The room was a little dated and could use some freshening up.
ca4 night romance trip
Very Good 8.0
The location is great. Very convenient to get to the tube station. The concierge was very good. Housekeeping was great. The room did not have a safe. I didn't check this before booking, as I consider it standard in a chain hotel. The rooms are quite old.
Kari, ca3 night family trip
Very Good 8.0
Suitable for business travel. Its an airline hotel
ca2 night business trip
Good 6.0
Happy with our overall stay. However, the water pressure of the shower was very low. Was amazed with the service in the breakfast room bearing in mind the size of the hotel.
ca4 night trip

Holiday Inn London-Kensington Forum, London