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Crowne Plaza San Antonio Airport, San Antonio

3.5 stars
1111 NE Loop 410San AntonioTX78209United States of America, ‏866-299-2910
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Good3.6 / 5
Location
Great location
Service
Fantastic service
Room
Room is not nice
Cleanliness
Dirty
272See all 272 Hotels.com reviews
From 230 reviewsTripAdvisor Traveller Rating

Crowne Plaza San Antonio Airport, San Antonio

Hotel Info: 866-266-9798

from $121 CAD
  • Room, 2 Queen Beds, Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Two Beds, Non-Smoking, Accessible
  • Room, 1 King Bed, Smoking
  • One King Bed Accessible Nonsmoking
  • Executive Room, 2 Queen Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • One Queen Bed Accessible Nonsmoking
  • Suite, 1 Queen Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Studio, 1 Queen Bed, Non Smoking
  • Double Room
  • Grand Room, 1 King Bed, Non Smoking
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 224 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Free airport shuttle

Parking

  • Free extended parking

Also known as

  • Crowne Plaza Hotel San Antonio Airport
  • Crowne Plaza San Antonio Airport
  • Crowne Plaza Airport Hotel San Antonio
  • Crowne Plaza San Antonio
  • Crowne Plaza San Antonio Airport Hotel

Optional extras

Breakfast costs between USD 8. and USD 14. per person (approximately)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Health club
  • Spa tub
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • Phone
More
  • Daily housekeeping

Special features

Dining

Cilantro Oven - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Crowne Plaza San Antonio Airport, San Antonio’s small print

Also known as

  • Crowne Plaza Hotel San Antonio Airport
  • Crowne Plaza San Antonio Airport
  • Crowne Plaza Airport Hotel San Antonio
  • Crowne Plaza San Antonio
  • Crowne Plaza San Antonio Airport Hotel

Optional extras

Breakfast costs between USD 8. and USD 14. per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 272 reviews

Crowne Plaza San Antonio Airport, San Antonio
Excellent4.0 / 5
Convenient for me
The hotel was good although they did not have my reservation when I arrived. Hotels.com failed to send it to them. Fortunately, they had space for us and cleared the matter up with you quickly. Not the first time this has happened, I was told by the hotel staff. The full breakfast was superb. The room carpet was old and the windows to the ten story building definitely need to be cleaned. There was a quirky elevator problem which should be fixed. I had to walk down the stairs twice from the ninth floor. When I commented to the reception desk, I was told to press floor 8 and then the elevator would go down to the ground floor. This only happened with one of the two elevators. The pool and exercise room were really good and the hotel surprisingly quiet being on the main airport flight path. Lots of parking and easy access for my needs in San Antonio.
7 night trip
Crowne Plaza San Antonio Airport, San Antonio
Poor1.0 / 5
Never Again
This hotel smelled musty and moldy upon entering, even in the hallways and the room. The room was dark and dingy and poor layout, there was a wall in the middle of the room for no apparent reason. I killed a roach upon arrival in the room. The bed was very uncomfortable. The carpeting in the room and throughout the hotel was dirty and in desperate need of replacing, not even a cleaning would have helped. The entire hotel looked like it had not had a good cleaning in years and was sorely in need of a major overhaul and update.
7 night family trip
Crowne Plaza San Antonio Airport, San Antonio
Fair2.0 / 5
Furniture conditions were bad, they gave me the wrong room, I reserved a suite and gave me a grand room which is much smaller. Overall the hotel is old. Wont come back again
1 night family trip
Crowne Plaza San Antonio Airport, San Antonio
Fair2.0 / 5
wont stay here again
room was downgraded because my room was not clean at time of check-in. I was supposed to have a king suite, but ended up in a queen double. The new room was an outside room in the back of the hotel. The A/C was unable to keep up with south texas heat, so it was hot in the room until the sun went down. The tv did not turn on. And finally, the bed was very uncomfortable. For 175 per night I would expect a lot more.
1 night romance trip
Crowne Plaza San Antonio Airport, San Antonio
Outstanding5.0 / 5
Crowned!
Great place! Great location! Would definitely stay here again or recommend it to a friend.
1 night trip

See all reviews

Crowne Plaza San Antonio Airport, San Antonio

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