Guests
All properties in East Syracuse, New York, United States of America

DoubleTree by Hilton Syracuse, East Syracuse

4-star hotel in East Syracuse with indoor pool and restaurant

  • Free WiFi and free parking
From
$162 CAD

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  • Pool
  • Pool
  • Pool
  • Deluxe Room, 1 King Bed with Sofa bed - Living Area
  • Pool
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1 / 63Pool
6301 Route 298, East Syracuse, 13057, NY, United States of America
8.4.Very Good.
  • This place is super clean super friendly super helpful

    Jun. 20, 2020

  • Like the swimming pool for the kids and the variety of breakfast

    Mar. 6, 2020

See all 393 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 250 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area

What’s around

  • Destiny USA - 5.7 mi / 9.2 km
  • Syracuse University - 5.8 mi / 9.3 km
  • Erie Canal Museum - 6 mi / 9.7 km
  • Everson Museum of Art - 6.4 mi / 10.3 km
  • Landmark Theatre - 6.4 mi / 10.3 km
  • Carrier Dome - 6.4 mi / 10.3 km

Book this property and collect stamps after your stay

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Enter dates for 2 guests

Guests
  • Standard Room, 2 Double Beds
  • Standard Room, 1 King Bed
  • Deluxe Room, 1 King Bed with Sofa bed
  • Standard Room, 2 Double Beds, Accessible
  • Standard Room, 1 King Bed, Balcony
  • Standard Room, 2 Double Beds, Balcony
  • Room, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, Accessible, Non Smoking
  • Room, Accessible, Non Smoking
  • Room, Accessible, Non Smoking

What’s around

Landmarks

  • Destiny USA - 5.7 mi / 9.2 km
  • Syracuse University - 5.8 mi / 9.3 km
  • Erie Canal Museum - 6 mi / 9.7 km
  • Everson Museum of Art - 6.4 mi / 10.3 km
  • Landmark Theatre - 6.4 mi / 10.3 km
  • Carrier Dome - 6.4 mi / 10.3 km
  • The Oncenter - 6.4 mi / 10.3 km
  • Museum of Science and Technology - 6.6 mi / 10.6 km
  • Rosamond Gifford Zoo - 11 mi / 17.6 km

Getting around

  • Hancock Intl. Airport (SYR) - 11 min drive
  • Syracuse Regional Transportation Center - 11 min drive
  • New York State Fair Station - 16 min drive
  • Free airport shuttle
map
See on map
6301 Route 298, East Syracuse, 13057, NY, United States of America

At a glance

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Specific rooms only*
  • Up to 50 lbs
  • Food and water bowls and off-leash area available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport shuttle from 6 AM to 11 PM*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Microwave in a common area

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Golfing nearby

Working away

  • 24-hour business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 16006
  • Conference space size (meters) - 1487
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1977
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels
  • MP3 docking station

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Seasons Tavern - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Optional extras

  • Breakfast costs between USD 5 and USD 18.95 for adults, and USD 5 and USD 12.95 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

  • Rollaway beds are available for USD 25.00 per stay

PetsPay at property

  • Pets are allowed for an extra charge of USD 50.00 per pet, per stay
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation to request a pet-friendly room

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 9:00 AM to 9:00 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.

Also known as

  • DoubleTree Hilton Hotel Syracuse
  • Doubletree East Syracuse
  • Doubletree Hotel East Syracuse
  • East Syracuse Doubletree
  • DoubleTree Hilton Syracuse Hotel
  • DoubleTree by Hilton Syracuse Hotel
  • DoubleTree by Hilton Syracuse East Syracuse
  • DoubleTree by Hilton Syracuse Hotel East Syracuse
  • DoubleTree Hilton Syracuse
  • DoubleTree Syracuse
  • Hilton DoubleTree Syracuse
  • Hilton Syracuse
  • Hilton Syracuse DoubleTree
  • Syracuse DoubleTree
  • Syracuse Hilton
  • Syracuse Hilton DoubleTree

*See fees and policies for additional details or extra charges

FAQs

  • Yes, DoubleTree by Hilton Syracuse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
  • You can check in from 4 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Seasons Tavern. Nearby restaurants include Jimmy John's (7-min walk), Justin's Tuscan Grill (9-min walk), and Grimaldi's (11-min walk).
  • Yes, a free airport shuttle is available from 6 AM to 11 PM on request.
  • DoubleTree by Hilton Syracuse has an indoor pool and a 24-hour fitness center.
8.4.Very Good.
  • 10.0.Exceptional

    Had fresh fruit upon arrival in our room and baked cookies

    1 night trip with friends, Feb. 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Free parking is a bonus. Friendly staffs and good services.

    Hang, 1 night romance trip, Dec. 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Grwat location. Very clean and comfy beds We stayed 2 nights and well stay there again

    2 night trip with friends, Nov. 9, 2019

    Verified Expedia guest review

  • 6.0.Good

    The bathtub was dirty. The bedding was extremely cheap. To the point we had to ask for more pillows and a second blanket. Staff was helpful in accommodating but this hotel really looked like it was cutting costs. I expected way more out of a doubletree. I almost never complain at hotels I just don’t go back again. I thought this hotel was a good price but after seeing cigarette ashes in the bathtub, this room was worth way less.

    2 night romance trip, Nov. 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice hotel. Excellent facilities with courteous and helpful staff. Breakfast was amazing. We ordered omelettes and they were out of this world

    1 night family trip, Nov. 8, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great Stay will stay again!

    We found the hotel to be very clean and the room was as well. We enjoyed our stay. The breakfast was only a dollar more for our booking and was fresh and clean and enjoyable!

    Yvette, 1 night family trip, Sep. 1, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Fine but not for a Double Tree

    The hotel is old, was not as clean as i expected, rooms were damp and musty. Service is great and so was the breakfast but the hotel is not up to the double tree standard in my opinion.

    Kieran, 2 night romance trip, Aug. 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    They closed the outdoor pool permanently. Big disappointment as my kids were really looking forward. They could not provide a cot in a room with 2 double beds and do not have the option of getting 2 queen beds. It was difficult for my 2 children to sleep together in a double. Otherwise it was ok.

    1 night family trip, Jul. 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great experience

    Great hotel and location. Amazing breakfast staff very nice and efficient. Comfortable beds and pillows. Entrance beautiful. Carpets could use replacing. Will 100% stay there again.

    3 night family trip, Jun. 29, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Not great, Not bad

    Check in was not good. The girl that checked me in put me in a disabled room. I did not request a disabled room, nor did I prepay for a disabled room. The front lobby is ver modern and appealing. The rooms are dated, the popcorn ceiling is falling off and beds uncomfortable. The staff other than the first check in experience were very friendly. The hotel restaurant is good. The breakfast was excellent with very attentive and friendly staff.

    2 night romance trip, Apr. 26, 2019

    Verified Hotels.com guest review

See all 393 reviews