Royal Decameron Panama Plus - All Inclusive, Rio Hato

Walking hotel!!

The topography of the area make really difficult to disable people or older, it is a walking hotel.

gladys, 2 night family trip, Jan. 6, 2020

Verified Hotels.com guest review

Because we were on the plus plan we had plenty of options for eating and we found the quality fairly good. We liked the different options for the pools especially the adult only and the ocean was beautiful.On the downside there was no in room coffee maker and hardly any of the staff spoke english, therefore I do not see us returning.

Marc, 10 night family trip, Jan. 3, 2020

Verified Expedia guest review

Excellent location, great selection of pools and restaurants. The pools really need twice as many umbrellas as it is very hot here and EVERYONE wants to be in the shade. The chairs are mobile and could easily be moved into the sun if someone didn't want to be in the shade of an umbrella but cannot be moved into the shade if other people's chairs are already in the shade. This is very important as the official policy to obtain a chair in the shade is "chair hogging". If you put your towel on a chair at 7:30 AM it is yours for as long as the towel is on the chair even if you spend hours at a time away from your chair. The staff is personable and attempt to be helpful but be aware that most of the employees speak NO English; most who do (SOME of the front desk personnel and SOME of the bartenders) do not speak it very well. The TV is also mostly in Spanish. There are apparently activities that occur daily that are listed but we could find no listing anywhere of when and where those activities were occurring and trying to find out with the language barrier was impossible. I speak a little Spanish but it doesn't help as much as you might think b/c unless you use the exact sequence of words the person you are speaking to is expecting they don't have an ability to connect the dots to figure out what you are trying to say (example: asking for "Leche sin crema" was not understandable b/c while that describes what skim milk is, those are not the words for "skim milk".)

Traveler, 10 night family trip, Jan. 3, 2020

Verified Expedia guest review

Plus needs more to it

We stayed when it was Mother's Day in Panama, and we were very glad we'd opted for the Plus package because it allow us to enjoy a quieter, less crowded pool. For those who had the regular all inclusive deal, the pools were extremely full and noisy. We also had a nice breakfast and lunch spot with awesome staff who deliver attentive service. The food here (Kontiki) for breakfast and lunch was better than in other spots on the resort. Overall, the quality of the food was the weakest part. There are no vegetarian options on the restaurant menus, and dinner was not great overall, whether in the restaurants or buffet halls. Plus guests should also be aware that there is no coffee in the rooms and transport from the airport can be a challenge to arrange. We enjoyed our stay given the excellent location and friendly staff, but the plus option needs more to it warrant the golden handcuff.

3 night trip, Dec. 7, 2019

Verified Hotels.com guest review

Nice, safe and spacious resort with lots of places you can stay in. Plus is a must thing if you would like to relax and not socializing too much. The only minus is that rooms are not good protected from a noise. Walls are thin and old wooden doors to the other room causes that you can even hear your neighbors even whispering.......and if anybody from any of the 3 floors will start parting.......you became a part of it. You’ll miss a privacy as well.

8 night romance trip, Dec. 6, 2019

Verified Expedia guest review

Muy bien todo la atención excelente todos muy atento

2 night trip, Jun. 1, 2019

Verified Expedia guest review

Excelente el area plus

Heidi, 2 night family trip, Apr. 15, 2022

Verified Hotels.com guest review

Malo! No se estaba la altura!

Muy mala experiencia, el servicio es muy malo, no hay variedad por la cantidad de restaurantes qué hay disponibles, el club kids está cerrado y el tobogán para niños también, y no está informado en ningún lado! Es un resort familiar! No hay buen trato y te puede tocar los edificios de arriba lo que significa bajar y subir por pendientes, no es amigable con el acceso de rampas, el sector principal solo hay escaleras! No volvería, ni siquiera se preocupan por resolver los problemas y ofrecer compensaciones con lo costoso que es! A seguir probando lugares. Una pena que me hayan cobrado con la tarjeta que reservé porque decía claramente pago en el establecimiento pero cuando llegue ya estaba el cargo echo en una tarjeta que no iba usar, quería hacer el pago en efectivo y no pude! Fue una seguidilla de malas experiencias! No me fui porque era el segundo cumpleaños de mi bebe y no iba a sacarle la alegria que tenía en la piscina, lo único bueno! Pero era para pedir que me devolverían el dinero! Los snacks termina 5:30pm y vuelven q las 11pm, por lo que si llegas tarde al check in no podes comer hasta el horario de cena que te asignen!

Patricia, 3 night family trip, Apr. 14, 2022

Verified Hotels.com guest review

Excelente opción familiar

Sylvia, 3 night family trip, Dec. 22, 2021

Verified Hotels.com guest review

Excelente

Reina, 2 night family trip, Nov. 23, 2021

Verified Hotels.com guest review