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All properties in Victoria, British Columbia, Canada
1 room, 2 adults

Chateau Victoria Hotel and Suites, Victoria

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
740 Burdett Ave, Victoria, BC, V8W1B2, Canada

3.5-star hotel with 2 bars/lounges, near Victoria Harbour
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Room
Great room
Breakfast
Breakfast is average

Chateau Victoria Hotel and Suites, Victoria

from $202 CAD
  • Traditional Room
  • Suite, 1 Bedroom
  • Superior Suite
  • Suite, 2 Bedrooms

What’s around Chateau Victoria Hotel and Suites, Victoria

Landmarks

  • In Downtown Victoria
  • Victoria Harbour - 9 min walk
  • Victoria Clipper Ferry Terminal - 11 min walk
  • Victoria Conference Centre - 2 min walk
  • Royal BC Museum - 5 min walk
  • Save-On-Foods Memorial Centre - 14 min walk
  • Victoria Fisherman's Wharf - 21 min walk
  • Maritime Museum of British Columbia - 2 min walk

Getting around

  • Victoria Intl. Airport (YYJ) - 30 min drive
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 1 min drive
  • Roche Harbor, WA (RCE) - 130 min drive
  • Friday Harbor, WA (FRD) - 118 min drive
  • Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 113 min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) - 159 min drive
  • Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 124 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 177 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

  • Car charging point

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Windsurfing nearby
  • Health club
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1975
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Clive's Classic Lounge - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Chateau Victoria Hotel and Suites, Victoria’s small print

Also known as

  • Chateau Hotel Victoria
  • Chateau Victoria Hotel and Suites Victoria
  • Chateau Victoria Hotel and Suites Hotel Victoria
  • Chateau Victoria
  • Chateau Victoria Hotel
  • Hotel Chateau Victoria
  • Victoria Chateau
  • Victoria Chateau Hotel
  • Chateau Victoria Hotel Victoria
  • Chateau Victoria And Suites
  • Chateau Victoria Hotel and Suites Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs CAD 15.00 per night with in/out privileges

Breakfast costs between CAD 3 and CAD 15 per person (approximately)

Pets are allowed for an extra charge of CAD 25 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Chateau Victoria Hotel and Suites, Victoria

  • Does Chateau Victoria Hotel and Suites offer free cancellation for a full refund?
    Yes, Chateau Victoria Hotel and Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Chateau Victoria Hotel and Suites?
    Yes. Self parking costs CAD 15.00 per night.
  • Is there a pool at Chateau Victoria Hotel and Suites?
    Yes, there's an indoor pool.
  • Are pets allowed at Chateau Victoria Hotel and Suites?
    Yes, dogs are welcome, with a limit of 2 per room. There's a charge of CAD 25 per pet, per night.
  • What are the check-in and check-out times at Chateau Victoria Hotel and Suites?
    You can check in from 3:00 PM to midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Chateau Victoria Hotel and Suites?
    Yes, there's an onsite restaurant. Nearby restaurants include Browns Social House (1-min walk), The Noodle Box (2-min walk), and Cora (2-min walk).

Recent reviews

Fabulous 8.8 From 1,146 reviews

Very Good 8.0
Fun Birthday Stay.
We stayed in 2 rooms at the Chateau Victoria to celebrate my daughter’s 16th birthday with her friends. They left a treat and a birthday message for her in the room, a much appreciated special touch. The rooms and hotel were lovely, the suites had everything we needed for our stay, and the kids had a great time in the pool and hot tub. The only issue we had was another guest on our floor was obviously smoking in a room close to us, and the smell in our room and in the hall was quite strong. We did call down to notify the staff of the issue, but didn’t get any follow up from them. Either way, it was obviously the fault of a random guest, and did not reflect the excellent service we received for our stay. Would definitely recommend.
Karen, ca1 night family trip
Exceptional 10.0
Excellent smooth checkin, dog friendly and they went the extra mile with dog treats, bowl, and blankie!
ca1 night trip
Very Good 8.0
We had an issue and when we mentioned it to one manager his response was not very proactive and he didn’t seem to care. When we mentioned it to another customer rep he was great and very proactive. Frustrating that it couldn’t have been handled better the first time.
Antonia, ca2 night family trip
Very Good 8.0
Overall a good experience . Great location.
Noel, ca1 night trip
Very Good 8.0
When we checked in, the Hotel had not received our booking from Hotels.com for our second night at the property. I had to call Hotels.com and they did straighten everything out, but I should not have had to do that. It took about an hour out of my day.
Ron, ca1 night trip
Very Good 8.0
Staff were great, room was awesome, bed was harder than at home and the pillows too soft, thats our only complaint. Breakfast in the restaurant was fabulous!! Great downtown location, will certainly be back!
Karen, ca1 night trip
Very Good 8.0
Quiet, clean room. Friendly staff, great location
judy, ca1 night trip
Very Good 8.0
Great place to stay in Victoria. It is central to all the city offers. Our room was comfortable and clean. Staff was so friendly and welcoming. Hope to stay again in the near future.
Donna, ca2 night trip
Very Good 8.0
Front of house super slick, rooms dated but really spacious & respectably well-appointed. Hot tub shockingly filthy, pool ok.
ca1 night family trip
Very Good 8.0
Very friendly front desk staff.
Extremely friendly staff that go the extra mile to make sure you’re happy.
Jamie, ca2 night trip

Chateau Victoria Hotel and Suites, Victoria

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