See all properties

Hyatt Ziva Cap Cana - All Inclusive

5.0 star property
Luxury beachfront property with free water park, near Juanillo Beach

Choose dates to view prices

Photo gallery for Hyatt Ziva Cap Cana - All Inclusive

4 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)
Aerial view
Junior Suite, Oceanfront (Club, Double)
Children's play area - indoor
Property amenity
Located close to Juanillo Beach, Hyatt Ziva Cap Cana - All Inclusive offers a luxurious retreat with endless activities. Soak up the sun on the private beach, indulge in a massage at The Larimar Spa or enjoy water park access and cabanas by the pool. With multiple dining options, fitness classes and free in-room WiFi, this all-inclusive property is perfect for those seeking relaxation and adventure.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 6 restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools and 2 hot tubs
  • Lazy river
  • Free water park
  • Free children's club
  • Free supervised childcare
  • 24-hour fitness center
  • Sauna
  • Steam room

Feel at home (6)

  • Free cribs/infant beds
  • Supervised childcare (free)
  • Children's club (free)
  • Playground on site
  • Separate sitting area
  • Television
The current price is CA $838
CA $838 total
includes taxes & fees
Jun 15 - Jun 16

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Resort View Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Resort View Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down comforters, pillowtop beds, minibar

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Highlights

Balcony or patio
Separate sitting area
Private outdoor hot tub
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 125 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Resort View Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 56 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Suite, 1 Bedroom (Swim Up, Master)

Premium bedding, down comforters, pillowtop beds, minibar

Club Suite, 1 Bedroom (Swim Up, Master)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 56 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Junior Suite Swim Up King

Premium bedding, down comforters, pillowtop beds, minibar

Club Junior Suite Swim Up King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 56.2 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Junior Suite Swim Up Double

Premium bedding, down comforters, pillowtop beds, minibar

Club Junior Suite Swim Up Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Ocean View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Club Ocean View Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Ocean View Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Club Ocean View Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up Double

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Swim Up Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up King

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Swim Up King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

View from room

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up) | Balcony

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

View from room

Suite, 1 Bedroom, Ocean View (Master, Club)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom (Master)

Club Suite, 1 Bedroom (Master)

Club Suite, 1 Bedroom (Master)

Highlights

Balcony or patio
Separate sitting area
Private outdoor hot tub
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Oceanfront (Club, Double)

Junior Suite, Oceanfront (Club, Double)

Junior Suite, Oceanfront (Club, Double)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 56 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Yoga

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 1,007 reviews
The price is CA $978
CA $978 total
includes taxes & fees
May 23 - May 24
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000

What's nearby

  • Juanillo Beach - 14 min walk - 1.2 km
  • Punta Espada Golf Course - 8 min drive - 6.2 km
  • Los Establos Cap Cana - 11 min drive - 7.7 km
  • Scape Park - 12 min drive - 7.7 km
  • Punta Cana Beach - 13 min drive - 7.5 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬8 min walk
  • ‪The Chinola - ‬1 min walk
  • ‪Punch Bar - ‬16 min walk
  • ‪Jwb Steakhouse - ‬3 min drive
  • ‪El Mercado - ‬6 min walk

About this property

Hyatt Ziva Cap Cana - All Inclusive

Placing you within a 15-minute walk of Juanillo Beach, Hyatt Ziva Cap Cana - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and yoga. There's plenty of fun with the 4 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. Tempest Table, one of 6 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this luxurious property include a lazy river, a free kid's club, and a poolside bar. The pool and helpful staff get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 375 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 6 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Lazy river
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store

What to do

  • On a private beach
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Shopping
  • Pool table
  • Bicycle rentals nearby
  • Ecotours nearby
  • Horse riding nearby

Working away

  • 16 meeting rooms
  • Conference space (14488 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 7 buildings/towers
  • Built in 2019
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • 4 outdoor pools
  • Free water park
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Lazy river
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall
  • Dock
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Balcony or patio
  • Separate sitting area

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Spa

The Larimar Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Dining

Tempest Table - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Noodle & Thread - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
El Mercado - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Chinola - This beachfront restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Navigator Grill - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana All Inclusive Punta Cana
Hyatt Ziva Cap Cana All Inclusive All-inclusive property
Hyatt Ziva Cap Cana Punta Cana
Hotel Hyatt Ziva Cap Cana Punta Cana
Hyatt Ziva Cap Cana Hotel Punta Cana
Hyatt Ziva Cap Cana Hotel
Punta Cana Hyatt Ziva Cap Cana Hotel
Hotel Hyatt Ziva Cap Cana
Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana - All Inclusive Punta Cana
Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Frequently asked questions

Does Hyatt Ziva Cap Cana - All Inclusive offer free cancellation for a full refund?

Yes, Hyatt Ziva Cap Cana - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Ziva Cap Cana - All Inclusive?

Yes, there are 4 outdoor pools. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Hyatt Ziva Cap Cana - All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hyatt Ziva Cap Cana - All Inclusive?

Yes, there's free self and valet parking. Electric vehicle charging is available.

Is airport shuttle service offered by Hyatt Ziva Cap Cana - All Inclusive?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hyatt Ziva Cap Cana - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 11:00 AM.

What is there to do at Hyatt Ziva Cap Cana - All Inclusive and nearby?

Have fun with onsite activities like volleyball and beach yoga. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Hyatt Ziva Cap Cana - All Inclusive also has 4 outdoor pools, a private beach, and a 24-hour fitness center, as well as a sauna, an arcade, and a garden.

Are there restaurants at or near Hyatt Ziva Cap Cana - All Inclusive?

Yes, there are 6 onsite restaurants, featuring beachfront dining and Asian cuisine.

Does Hyatt Ziva Cap Cana - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hyatt Ziva Cap Cana - All Inclusive like?

Hyatt Ziva Cap Cana - All Inclusive is located a short 14-minute walk from Juanillo Beach.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Food
Beach
Room
Family friendly
Restaurant
Water park
Children
Drinks
Recreation

What guests liked

  • The beach was calm, beautiful, and clean with soft sand and warm water. (46 reviews)
  • The pool facilities were great, warm, and well-maintained, with a large pool and separate water park for kids. (33 reviews)
  • The all-inclusive experience offered a wide range of delicious food options, plentiful drinks, and numerous activities for all ages. (12 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Truly Elegant Family Resirt

Went with 9 other members of family for family vacation. Hotel met and exceeded expectations. High end touches , excellent service and food was more than adequate and always available.
Bernard, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cesar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great family friendly resort and great for kids
Ankit, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Terrific all inclusive / good for families

A great hotel with good sized rooms and excellent service. Staff is all super friendly and attentive. We went a bit before February break so capacity wasn’t at max - no wait times for any restaurant. We enjoyed the water park a lot - it’s great for older tweens and even teens and there is a toddler version as well next to it. A fun lazy river and about 5 slides. The main pool is big (not the nicest we’ve ever seen but good enough) and the beach is clean and expansive. The food is good (not amazing but pretty good for an all inclusive) and there are decent restaurant choices plus room service (also included). Nice touches like daily wine and cheese in your room, turndown and handy amenities in bathroom. We didn’t have any teens for “teen zone” but it seemed like a decent hangout for older kids. Finally, liked the island vacation feel but only 20 min for airport.
Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was top notch and if ur taking kids the kids club was great! My daughter loved playing with the kids and having movie night so we can get dinner at the restaurants on the adult side. The kids club is included in the price so we would just tip the girls who worked there. Not required. The vibe there was very Ritz Carlton!
Noah, 8-night family trip
Verified Expedia guest review

8/10 Very good

Family trip to Ziva Cap Cana

Decent stay at Hyatt Ziva. Perfect for young kids with tons of activities. Wish the kids club had hours for families in evening. Wouldve liked healthier kids options during the day. Pringles and oreos and m&ms in room. Beach was soft sand, water warm and clean. My toddler daughter and I got sick, assuming from pool water as we spent lots of time around other kids who surely have accidents in the water. My husband and older daughter did not get sick and we all generally ate the same thing and stuck to bottled water entirely. Staff generally very friendly. Decent option for all inclusive with kids on beach with better food than most AI’s we have experienced (still not the best but cant compare to our baseline NYC restaurants). Would recommend if in need of an activity filled resort for young kids.
5-night family trip
Verified Hotels.com guest review

8/10 Very good

Terrible entertainment, and all American music instead of cultural music
Gilda, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

From the moment My family and i arrived , we were treated with exceptional care and hospitality . The level of service provided by the staff was truly remarkable, I was especially impressed by the attentiveness and professionalism of our personal Butler. Every detail was handled with perfection, making out stay truly unforgettable.
Daniela, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

It’s worth every penny
Angelica, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

EMAD, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed are one week stay at the hotel. Premises and ocean front room were awesome. Enjoyed all the restaurants. The staff members were friendly and helpful.
James Edward, 6-night family trip
Verified Expedia guest review

8/10 Very good

Food could have been a lot better for the $800 per night. Steak was low quality. Buffet didn’t have much options. Orange juices was not 100 percent. It was powder mix. Waffle was premade from the factory. Not freshly made on site. I could have pay $500 per night at any other resort and get the same quantity. The rooms is amazing tho
man, 3-night family trip
Verified Expedia guest review

4/10 Fair

Nice location, pools and beach. Room and gym were nice. Entertaiment was good. Blind Butcher Restaurant was not worth the extra money. Most of the food was not good and the drinks were weak. Both my wife and I had diarrhea all week.
David, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

The best resort, the food is delicious, the people very kind,
EDUARDO LUIS RODRIGUEZ, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Melissabeth M Perez, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect resort.

This was our first stay here. It was amazing! The water park was a great break for our kids (12 and 8) we enjoyed it too. The hotel pool was great. Beach front was great. Room was great. Staff and food were amazing. We will be booking again for next year.
Patrick, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent

Went on family trip we are so happy with stay staff very friendly we will definitely come back and highly recommending this property
Jacqueline, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff and service at the resort was fantastic. Keiber, Santo, Manuel, and many other staff were exceptional The property is beautiful as are the beaches and the food offerings over the top. The room well maintained and room service were fantastic
Conrad, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing customer service and great food!
Carla, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

- Pool, waterpark, beach all walking distance - Awesome and helpful staff - No problems with dining, no need for reservations, didn’t have to wait long to get a table; food above average compared to other all-inclusives; alcohol very weak; enjoyed dinner at Brando’s; all restaurants mindful re: food allergies - Being cash for tips; staff deserve it - Say NO to timeshare presentation even if they give you a free cabana or 30-min massage - Email concierge in advance for food allergies so you don’t need to wait 10-15 mins in the lobby for them to enter that info in their system
April, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Mairony, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent everything!
Noel, 3-night family trip
Verified Expedia guest review

6/10 Good

Ruvin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The resort was beautiful, the staff was very friendly, the weather was perfect, and the amenities were plentiful with access to the pool, beach, water park, dining options, gym, and free professional photography with options to purchase a package or individual photos. We had a great experience and was a perfect trip to escape the winter storm back home.
Timothy, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our stay at Hyatt Ziva. The staff were all very attentive and kind. The water park was our family’s favorite feature and the food was good too. All in all, we recommend this resort.
Jennifer, 3-night family trip
Verified Expedia guest review