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All properties in Vancouver, British Columbia, Canada
1 room, 2 adults

The Sutton Place Hotel - Vancouver, Vancouver

4.5-star4.5 stars
845 Burrard St, Vancouver, BC, V6Z2K6, Canada

Luxury hotel with spa, near Robson Street
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The hotel is lovely - the room and bed were absolutely gorgeous. One nice bonus was that,…Sep. 14, 2020
  • Really friendly staff, Attentive and very covid conscience. We felt safe and all our…Sep. 9, 2020

The Sutton Place Hotel - Vancouver, Vancouver

from $152 CAD
  • Room, 1 King Bed (Sutton)
  • Deluxe Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Grand Suite, 1 King Bed
  • Premium Room, 1 King Bed
  • Room, 2 Queen Beds (Sutton)
  • Deluxe Room, 2 Queen Beds

What’s around The Sutton Place Hotel - Vancouver, Vancouver

Landmarks

  • In Downtown Vancouver
  • Robson Street - 1 min walk
  • Granville Street - 4 min walk
  • Vancouver Waterfront - 10 min walk
  • Canada Place - 13 min walk
  • BC Place Stadium - 14 min walk
  • Queen Elizabeth Theatre - 14 min walk
  • Vancouver Convention Centre - 14 min walk

Getting around

  • Vancouver Intl. Airport (YVR) - 18 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 1 min drive
  • Pitt Meadows, BC (YPK) - 48 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 122 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 128 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 148 min drive
  • Vancouver Waterfront Station - 15 min walk
  • Vancouver Pacific Central Station - 7 min drive
  • Port Moody Station - 25 min drive
  • Burrard Station - 5 min walk
  • Vancouver City Center Station - 6 min walk
  • Granville Station - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 397 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. The hotel requests that guests include their estimated time of arrival in the Special Request field on the booking path to assist with room preparation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Pets

  • Pets allowed *

  • Food and water bowls available

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Self parking * on site

  • Electric vehicle charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
Working away
  • Conference space
  • Conference space size (feet) - 1
  • Conference space size (meters) - 0
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1986
  • Elevator
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Microwave (on request)
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa.

The spa is open daily.

Dining

Boulevard - Onsite restaurant. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Sutton Place Hotel - Vancouver, Vancouver’s small print

Also known as

  • Hotel Sutton Place
  • Vancouver Sutton Place Hotel
  • The Sutton Place Hotel - Vancouver Hotel
  • The Sutton Place Hotel - Vancouver Vancouver
  • The Sutton Place Hotel - Vancouver Hotel Vancouver
  • Hotel Sutton Place Vancouver
  • The Sutton Vancouver Vancouver
  • Sutton Place Hotel
  • Sutton Place Hotel Vancouver
  • Sutton Place Vancouver
  • Sutton Place Vancouver Hotel
  • Vancouver Hotel Sutton Place
  • Vancouver Sutton Place

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 8:00 AM to 8:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    Pet deposit: CAD 40.00 per stay

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self parking costs CAD 38.00 per night with in/out privileges

    Pets are allowed for an extra charge of CAD 40 per accommodation, per stay

    Service animals exempt from fees

    WiFi is available in guestrooms for CAD 15 per 24-hour period (rates may vary)

    WiFi is available in public areas for CAD 15 per night (rates may vary)

    Wired Internet access is available in guestrooms for CAD 15 per 24-hour period (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Sutton Place Hotel - Vancouver, Vancouver

    • Does The Sutton Place Hotel - Vancouver offer free cancellation for a full refund?
      Yes, The Sutton Place Hotel - Vancouver does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is The Sutton Place Hotel - Vancouver currently open?
      This property is closed from August 1 2020 to August 4 2020 (dates subject to change).
    • What are the cleanliness and hygiene measures currently in place at The Sutton Place Hotel - Vancouver?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at The Sutton Place Hotel - Vancouver?
      Yes. Self parking costs CAD 38.00 per night.
    • Is there a pool at The Sutton Place Hotel - Vancouver?
      Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
    • Are pets allowed at The Sutton Place Hotel - Vancouver?
      Yes, pets are welcome. There's a charge of CAD 40 per accommodation, per stay, and there's also a deposit of CAD 40.00 per stay. Service animals are exempt from fees.
    • What are the check-in and check-out times at The Sutton Place Hotel - Vancouver?
      You can check in from 4:00 PM to anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near The Sutton Place Hotel - Vancouver?
      Yes, there's an onsite restaurant. Nearby restaurants include Milltown Bar & Grill (6.3 mi), Boson Coffee (7.6 mi), and Sea Harbour Seafood restaurant (7.7 mi).

    Recent reviews

    Fabulous 8.8 From 1,439 reviews

    Very Good 8.0
    Fantastic Experience.
    The Sutton Place is a beautiful hotel run by lovely people. The staff were super helpful and friendly, the interior and exterior of the hotel was beautifully designed and maintained, and our hotel room was comfortable and clean. The walkability of the neighbourhood was awesome. Overall, we had a fantastic experience here and I would 100% stay here again.
    ca2 night family trip
    Exceptional 10.0
    The beds are worth the stay
    Great overall hotel. Exactly what you would expect from a downtown high end hotel in Vancouver. Very professional staff and very clean. A little dated in the rooms(80's?)but everything works. Haven't seen a dial phone in the bathroom for awhile. The beds though are fantastic! Very comfortable and I need those sheets for my bed at home! Best part of the stay for my partner and myself. Dinner at the Boulevard was exceptional as well.
    MANFORD, ca1 night trip
    Exceptional 10.0
    Very nice hotel and services.
    Tat Yin, ca1 night family trip
    Very Good 8.0
    Great stay
    Great location and lovely hotel. Only complaint is I couldn’t find any information on room service- maybe it was shut down for Covid, but I was never told about this.
    Katherine, ca2 night trip
    Exceptional 10.0
    Best mattresses we ever slept on
    Jacques, ca1 night trip
    Exceptional 10.0
    Great location, helpful staff. Definitely an ideal spot to stay and enjoy all downtown Vancouver has to offer.
    Brad, ca4 night trip
    Good 6.0
    Lobby and was nice, rooms outdated.
    ca1 night business trip
    Exceptional 10.0
    over all goo
    Aamir, ca5 night family trip
    Very Good 8.0
    The hotel was doing it's best during the stage 3 opening however we were not able to take advantage of the hotel's amenities, or have our room made up during our 2 day stay. The location was fabulous. We were in room 2026 near the top of the hotel with a great view of the Burrard Robson area. Our only disappointment was the coffee maker, a keurig type that provided a small amount terrible coffee.
    John, ca2 night trip
    Exceptional 10.0
    Parking is a deal breaker.
    Great room in a very nice hotel. Very clean. Friendly helpful staff. Was expensive but that’s to be expected in downtown Vancouver. Only complaint was they charged us $48 per day to park our own car which is ridiculous.
    Jeff, ca2 night trip

    The Sutton Place Hotel - Vancouver, Vancouver

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