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The Sutton Place Hotel Vancouver

Photo gallery for The Sutton Place Hotel Vancouver

Exterior
Indoor pool
Grand Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Executive Suite, 1 King Bed | Living area | 42-inch LCD TV with cable channels, TV, pay movies
Grand Room, 1 King Bed (Classic) | Living area | 42-inch LCD TV with cable channels, TV, pay movies

Overview of The Sutton Place Hotel Vancouver

VIP Access

The Sutton Place Hotel Vancouver

4.5 star property
Luxury hotel with spa, near Canada Place

8.8/10 Fabulous

2,044 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
The price is CA $181
Price available on 12/11/2022
Map
845 Burrard St, Vancouver, BC, V6Z2K6
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Self parking
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Limo/town car service
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Downtown Vancouver
  • Robson Street - 1 min walk
  • Vancouver Waterfront - 10 min walk
  • Canada Place - 12 min walk
  • Canada Place Cruise Ship Terminal - 13 min walk
  • BC Place Stadium - 13 min walk
  • Rogers Arena - 17 min walk
  • Stanley Park - 33 min walk
  • Port of Vancouver - 38 min walk
  • Granville Street - 1 min drive
  • Vancouver Convention Centre - 5 min drive

Getting around

  • Vancouver Harbour Flight Centre (CXH) - 5 min drive
  • Vancouver Intl. Airport (YVR) - 37 min drive
  • Pitt Meadows, BC (YPK) - 52 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 120 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 133 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 153 min drive
  • Vancouver Rocky Mountaineer Station - 5 min drive
  • Vancouver Waterfront Station - 15 min walk
  • Pacific Central Station - 30 min walk
  • Burrard Station - 5 min walk
  • Vancouver City Center Station - 7 min walk
  • Granville Station - 9 min walk

Restaurants

  • Pacifico Pizzeria & Ristorante - 2 min walk
  • Salam Bombay - 2 min walk
  • Guu Original Thurlow - 3 min walk
  • Cafe Artigiano - 3 min walk
  • Bellaggio Cafe - 3 min walk

About this property

The Sutton Place Hotel Vancouver

Located 0.6 mi (1 km) from the airport, The Sutton Place Hotel Vancouver offers a great location, putting you within a 15-minute walk of Robson Street and Canada Place. Guests can indulge in massages at the spa, and Boulevard Kitchen serves lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers say good things about the helpful staff and central location. The property is just a short walk to public transportation: Burrard Station is 5 minutes and Vancouver City Center Station is 7 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 397 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-out available
  • Minimum check-in age - 19
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Onsite self parking (CAD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1986
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Spa tub

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Korean
  • Russian
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free wired internet
  • Phone

Food and drink

  • Microwave (on request)

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna. The spa is open select days.

Dining

Boulevard Kitchen - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Gerard Lounge - Onsite bar. Open select days.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

This property is undergoing renovations from October 19 2022 to June 30 2023 (completion date subject to change).
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pet deposit: CAD 40.00 per stay
  • Pets are allowed for an extra charge of CAD 40 per accommodation, per stay

Parking

  • Self parking costs CAD 50 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

Frequently asked questions

Does The Sutton Place Hotel Vancouver offer free cancellation for a full refund?
Yes, The Sutton Place Hotel Vancouver does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Sutton Place Hotel Vancouver?
As of 10 Dec 2022, prices found for a 1-night stay for 2 adults at The Sutton Place Hotel Vancouver on 11 Dec 2022 start from CA $181, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Sutton Place Hotel Vancouver?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Sutton Place Hotel Vancouver?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at The Sutton Place Hotel Vancouver?
Yes, pets are welcome. There's a charge of CAD 40 per accommodation, per stay, and there's also a deposit of CAD 40.00 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Sutton Place Hotel Vancouver?
Yes. Self parking costs CAD 50 per night. Electric vehicle charging is available.
What are the check-in and check-out times at The Sutton Place Hotel Vancouver?
You can check in from 4:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at The Sutton Place Hotel Vancouver?
No, this hotel doesn't have a casino, but Great Canadian Casino at the Holiday Inn (4-min drive) and Starlight Casino (26-min drive) are both nearby.
What is there to do at The Sutton Place Hotel Vancouver and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. The Sutton Place Hotel Vancouver also has an indoor pool and a fitness center, as well as spa services.
Are there restaurants at or near The Sutton Place Hotel Vancouver?
Yes, there's an onsite restaurant, Boulevard Kitchen. Nearby restaurants include Cafe Il Nido (3-min walk), Thierry (3-min walk), and Joe Forte's Seafood & Chop House (4-min walk).
What's the area around The Sutton Place Hotel Vancouver like?
The Sutton Place Hotel Vancouver is in Downtown Vancouver, a short 5-minute walk from Burrard Station and 12 minutes' walk from Canada Place. Travelers say the area is central and good for shopping.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Great overall.
Great overall. We had a renovated King room with a full-size shower instead of a tub. Bed was very comfortable. We did not try the restaurant but there are also lots of dining options within easy walking distance. Staff was very pleasant and professional. Heating system in the room was noisy but not in an obtrusive way.
Catherine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ALWAYS a great stay!! The staff is always OUTSTANDING!
Nicole, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natalia, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

I sent a cancellation into the hotel online 4 days before our trip and now I realize it was never cancelled and I lost all my money. Terrible service online.
Elizabeth, 2-night trip
Verified Hotels.com guest review

6/10 Good

The hotel is comfortable but it could use a renovation and uodate.
Peter Lawrence, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Seoyun, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Victoria, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Stay review
Staff was amazing and helpful. Very good service. Needed more coffee whitener instead of powder ( creamers were on back order I was told. There was “ snotty” Looking stuff back of bathroom door. Someone else charged something to our room which worries me because how does that happen ?waiting reimbursement.
Rebecca, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great spot
The hotel was great. My only complaint was the hot tub was only luke warm.
Nicole, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Yuting, 1-night trip
Verified Hotels.com guest review