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The Sutton Place Hotel Vancouver, Vancouver

Luxury hotel with spa, near Robson Street

  • Free Internet
From
$151 CAD

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  • Hotel Front
  • Hotel Front
  • Pool
  • Grand Suite, 1 King Bed - Living Area
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1 / 82Hotel Front
845 Burrard St, Vancouver, V6Z2K6, BC, Canada
8.8.Fabulous.
  • Smooth check in, got a complimentary upgrade, room was nice and quiet on a high floor…

    Nov. 19, 2021

  • location location location! within a few blocks of Robson and shopping centres. The king…

    Nov. 19, 2021

See all 1,755 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Dining options
Convenient
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 397 smoke-free guestrooms
  • Housekeeping (on request)
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 1 indoor pool

What’s around

  • In Downtown Vancouver
  • Robson Street - 1 min walk
  • Vancouver Art Gallery - 4 min walk
  • Granville Street - 4 min walk
  • St. Paul's Hospital - 5 min walk
  • Orpheum Theater - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Room, 1 King Bed (Sutton)
  • Deluxe Room, 1 King Bed (Classic)
  • Executive Room, 1 King Bed (Classic)
  • Grand Room, 1 King Bed (Classic)
  • Premium Room, 1 King Bed (Classic)
  • Classic Room, 2 Queen Beds (Sutton)
  • Deluxe Room, 2 Queen Beds (Classic)
  • Room, 1 King Bed (Sutton)
  • Deluxe Room (1 King bed)
  • Executive Suite, 1 King Bed
  • Grand Suite, 1 King Bed
  • Premium Room, 1 King Bed
  • Room, 2 Queen Beds (Sutton)
  • Deluxe Room (2 Queen beds)

What’s around

Landmarks

  • In Downtown Vancouver
  • Robson Street - 1 min walk
  • Vancouver Art Gallery - 4 min walk
  • Granville Street - 4 min walk
  • St. Paul's Hospital - 5 min walk
  • Orpheum Theater - 6 min walk
  • Vancouver Waterfront - 12 min walk
  • BC Place Stadium - 13 min walk
  • Harbour Centre - 13 min walk
  • Canada Place - 13 min walk
  • Queen Elizabeth Theatre - 14 min walk

Getting around

  • Vancouver International Airport (YVR) - 18 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 1 min drive
  • Pitt Meadows, BC (YPK) - 38 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 122 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 128 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 148 min drive
  • Vancouver Waterfront Station - 15 min walk
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 4 min drive
  • Pacific Central Station - 8 min drive
  • Burrard Station - 5 min walk
  • Vancouver City Center Station - 6 min walk
  • Granville Station - 9 min walk
Profile: Downtown Vancouver

Profile: Downtown Vancouver

Downtown Vancouver sits at the base of the Stanley Park peninsular, in the northern/central part of the city. As well as being the primary business district, it is home to several major sports and entertainment venues.

The area is always bustling, with suited business folks and edgy fashionistas showing off the latest trends, creating a young and fast-paced vibe. An evening’s activity options are equally diverse, and might include anything from a Canucks ice-hockey game at the epic Rogers Arena or a classical concert at the grand 1920s era Orpheum theater.

map
See on map
845 Burrard St, Vancouver, V6Z2K6, BC, Canada

At a glance

Hotel size

  • This hotel has 397 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Onsite self parking (CAD 48.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café

Things to do

  • Number of indoor pools - 1
  • Fitness facilities
  • Full-service spa
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Number of meeting rooms - 1
  • Conference space
  • Conference space size (feet) - 1
  • Conference space size (meters) - 0

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1986
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer (on request)

Be entertained

  • 42-inch LCD TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free wired Internet
  • Phone

Food and drink

  • Microwave (on request)

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna.

The spa is open daily.

Dining

Boulevard Kitchen - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Gerard Lounge - Onsite bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

  • Pet deposit: CAD 40.00 per stay
  • Pets are allowed for an extra charge of CAD 40 per accommodation, per stay
  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs CAD 48.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted.

Also known as

  • Hotel Sutton Place
  • Vancouver Sutton Place Hotel
  • Hotel Sutton Place Vancouver
  • The Sutton Vancouver Vancouver
  • The Sutton Place Hotel Vancouver Hotel
  • The Sutton Place Hotel Vancouver Vancouver
  • The Sutton Place Hotel Vancouver Hotel Vancouver
  • Sutton Place Hotel
  • Sutton Place Hotel Vancouver
  • Sutton Place Vancouver
  • Sutton Place Vancouver Hotel
  • Vancouver Hotel Sutton Place
  • Vancouver Sutton Place

*See fees and policies for additional details or extra charges

FAQs

  • Yes, The Sutton Place Hotel - Vancouver does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 48.00 per night. Electric vehicle charging is available.
  • Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
  • Yes, pets are welcome. There's a charge of CAD 40 per accommodation, per stay, and there's also a deposit of CAD 40.00 per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 4:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, there's an onsite restaurant, Boulevard Kitchen. Nearby restaurants include Black+Blue (3-min walk), Thierry (4-min walk), and Joe Forte's Seafood & Chop House (4-min walk).
  • No, this hotel doesn't have a casino, but Starlight Casino (26-min drive) is nearby.
  • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Sutton Place Hotel - Vancouver also has a fitness center.
8.8.Fabulous.
  • 10.0.Exceptional

    Great location, courteous and friendly staff.

    Yvonne, 3 night business trip, Nov. 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Highly recommend

    Very helpful and nice staff. Spacious room and bathroom with deep tub and separate shower. Had a microwave as I requested. Check out is 12 noon which is very much appreciated. Will definitely stay here again. Only suggestion is BC resident parking (free like some other hotels or discounted).

    Stephanie, 1 night business trip, Nov. 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    A nice place to stay, room service was a problem, never get a hold of them, they don’t answer the phone. Not used to paying $45 a day for parking, quite excessive. Location is excellent right downtown, close to everything, staff gave good service .

    1 night trip, Nov. 17, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Storm of 2021

    Staff were very helpful Spent two nights, a nice hotel, good room , great location in downtown. Parking was extra- $ 38/night, Room service communications was frustrating, they don’t answer their phone

    Hakon, 1 night trip, Nov. 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location

    Tracy, 1 night trip, Nov. 16, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The heating system was not effective. It took a long time to get and maintain a comfortable temperature. The lobby area was also extremely cold. The doormen were very friendly.

    Margaret, 3 night trip, Nov. 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Weekend staycation

    Everything was really great from check in to check out. Housekeeping had to come and bring us some stuff because we found that the shampoo in the bathroom was used as it was half full. Im sure they were quite busy, but they came with new shampoo when we asked. Other than that, we really enjoyed our stay. Great location as well!!

    Marilene, 1 night family trip, Nov. 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    The Sutton has always been a nice place to stay. Happy to hear they are starting to update their rooms because they haven't changed. It's comfortable and has a great location. It's feeling of being a premier hotel, beautifully appointed with exceptional service has overall slipped a bit these past couple of years.

    Jane, 1 night business trip, Nov. 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great

    Dale, 3 night trip, Nov. 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    It is in a great location.

    Audrey, 1 night trip, Nov. 10, 2021

    Verified Hotels.com guest review

See all 1,755 reviews