Hotel Indigo Dubai Downtown, an IHG Hotel

5.0 star property
Luxury hotel with 2 restaurants, near Dubai Mall

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Hotel Indigo Dubai Downtown, an IHG Hotel

Photo gallery for Hotel Indigo Dubai Downtown, an IHG Hotel

Exterior
2 bars/lounges, cocktail bar
Property amenity
Premium bedding, minibar, in-room safe, individually decorated
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Overview of Hotel Indigo Dubai Downtown, an IHG Hotel

9.4

Exceptional

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Airport transfer
  • Pet-friendly
  • Free WiFi
Map
Marasi Drive, PO Box 24666, Dubai, 00000
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Coffee shop/cafe
  • 24-hour business center
  • 2 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
Feel at home
  • Rollaway/extra beds
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Standard Room, 2 Twin Beds (Creek View)

  • 26 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 1 King Bed (Creek View)

  • 45.7 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Creek View)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Creek View)

  • 63 sq m
  • Canal view
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

Suite, 1 King Bed (Downtown View)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 27.4 sq m
  • Canal view
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Twin Beds (Creek View High Floor)

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 2 Twin Beds, City View

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Bedroom (Creek View High Floor)

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Creek View)

  • 26 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (Creek View)

  • 26 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Downtown Dubai
  • Dubai Fountain - 16 min walk
  • Dubai Mall - 18 min walk
  • Dubai Aquarium & Underwater Zoo - 20 min walk
  • Burj Khalifa - 29 min walk
  • City Walk - 4 min drive
  • Dubai International Financial Centre - 4 min drive
  • Dubai World Trade Centre - 5 min drive
  • Dubai International Convention and Exhibition Centre - 6 min drive
  • La Mer - 7 min drive
  • Dubai Festival City Mall - 8 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 16 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 36 min drive
  • Al Maktoum Intl. Airport (DWC) - 43 min drive
  • Dubai Trolley Station 1 Tram Station - 11 min walk
  • Dubai Trolley Station 2 Tram Station - 15 min walk
  • Dubai Trolley Station 3 Tram Station - 18 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Inti - 10 min walk
  • CZN Burak Dubai - 10 min walk
  • The Kana Cafe - 7 min walk
  • Off The Wall - 1 min walk
  • Hampstead Bakery And Cafe - 12 min walk

About this property

Hotel Indigo Dubai Downtown, an IHG Hotel

Putting you just a 5-minute drive from Dubai Mall and Burj Khalifa, Hotel Indigo Dubai Downtown, an IHG Hotel offers an airport shuttle (available 24 hours) for AED 200 per vehicle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Open Sesame, one of 2 restaurants, which serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel is also within a short drive of Dubai World Trade Centre and Dubai Creek. Fellow travelers love the overall property condition and breakfast. Public transportation is just a short walk: Dubai Trolley Station 1 Tram Station is 11 minutes and Dubai Trolley Station 2 Tram Station is 15 minutes.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Indonesian, Portuguese, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 269 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking
  • Free secured, covered onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop

Working away

  • 24-hour business center
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • An outdoor pool
  • Art gallery on site
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 80% lighting from LEDs

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Accessible airport shuttle
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • Smart television
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Guidebooks/recommendations

Special features

Dining

Open Sesame - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Off The Wall - This cocktail bar specializes in Asian cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Orange Feels - This bar is located by the pool. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 95 for adults and AED 50 for children
  • Airport shuttle service is offered for an extra charge of AED 200 per vehicle (one-way, maximum occupancy 2)

Children & extra beds

  • Rollaway beds are available for AED 130.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of AED 200 per pet, per week

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

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