Guests
All properties in West Springfield, Massachusetts, United States of America

Courtyard by Marriott West Springfield, West Springfield

3-star hotel in West Springfield with indoor pool and restaurant

  • Free WiFi and free parking
From
$221 CAD

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Room, 2 Queen Beds, Non Smoking - Bathroom
  • Room, 2 Queen Beds, Non Smoking - Bathroom
  • Indoor Pool
Indoor Pool. Image 1 of 32
1 / 32Indoor Pool
885 Riverdale Street, West Springfield, 01089, MA, United States of America
9.2.Superb.
  • Great Stay. Staff was super friendly and helpful. Property was very clean. Loved the…

    Aug. 25, 2021

  • This Place was amazing. Loved it

    Aug. 16, 2021

See all 112 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Dining options
Easy parking
Shopping
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 121 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Hydromassage showerhead

What’s around

  • Josiah Day House - 34 min walk
  • Westfield River - 42 min walk
  • Baystate Medical Center - 3.1 mi / 4.9 km
  • Holyoke Mall - 3.2 mi / 5.2 km
  • Eastern States Exposition - 3.6 mi / 5.8 km
  • MassMutual Center - 3.8 mi / 6.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking

Location

885 Riverdale Street, West Springfield, 01089, MA, United States of America
  • Josiah Day House - 34 min walk
  • Westfield River - 42 min walk
  • Baystate Medical Center - 3.1 mi / 4.9 km

What’s around

Landmarks

  • Josiah Day House - 34 min walk
  • Westfield River - 42 min walk
  • Baystate Medical Center - 3.1 mi / 4.9 km
  • Holyoke Mall - 3.2 mi / 5.2 km
  • Eastern States Exposition - 3.6 mi / 5.8 km
  • MassMutual Center - 3.8 mi / 6.1 km
  • Mercy Hospital - 3.9 mi / 6.2 km
  • MGM Springfield - 3.9 mi / 6.3 km
  • Dr. Seuss National Memorial - 4 mi / 6.5 km
  • Naismith Memorial Basketball Hall of Fame - 4 mi / 6.5 km
  • Springfield City Library - 4 mi / 6.5 km

Getting around

  • Bradley Intl. Airport (BDL) - 26 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 15 min drive
  • Springfield Union Station - 6 min drive
  • Holyoke Station - 9 min drive
  • Northampton Station - 18 min drive

At a glance

Hotel size

  • This hotel has 121 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 675
  • Conference space size (meters) - 63
  • One meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Picnic area

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed-captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/viewport in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Transfer shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch LED TV
  • Netflix
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

The Bistro - This restaurant serves breakfast and dinner.

Fees & policies

Optional extras

  • Breakfast costs between USD 3.00 and USD 15.00 for adults, and USD 3.00 and USD 15.00 for children (approximately)

PetsPay at property

  • Service animals exempt from fees

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 6:00 AM to 11:00 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and cash.

State tax ID - C0008893250

Also known as

  • Courtyard Marriott West Springfield Hotel
  • Courtyard Marriott Hotel
  • Courtyard Marriott West Springfield
  • Courtyard Marriott
  • Courtyard West Spring Marriott
  • Courtyard by Marriott West Springfield Hotel
  • Courtyard by Marriott West Springfield West Springfield
  • Courtyard by Marriott West Springfield Hotel West Springfield

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Courtyard by Marriott West Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 2:00 AM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant, The Bistro. Nearby restaurants include Bottega Cucina (5-min walk), Carrabba's Italian Grill (7-min walk), and IHOP (7-min walk).
  • No, this hotel doesn't have a casino, but MGM Springfield (6-min drive) is nearby.
  • During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and mountain biking. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a picnic area.
9.2.Superb.
  • 10.0.Exceptional

    Friendly staff, clean room, and great area. Close to shops, drug store, and restaurant! Would absolutely stay again.

    Nakitra, 1 night family trip, Aug. 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The tv was on a side wall to the bed an very uncomfortable for the person on the far side of the bed

    Gardner, 1 night trip, Aug. 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Cozy stay!

    Room was clean, comfortable and perfect. Hotel is sleek and new. Front desk attendant was amazing, overnight desk attendant however was rude and mad that we needed the door opened 2x to get back in from our car. Even after saying thank you and apologizing for making her get up, she ignored us and rolled her eyes.

    Aleecia, 1 night trip, Aug. 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome

    Amazing and super clean hotel.

    martha, 1 night trip with friends, Jul. 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice rooms

    Room was very clean and Spacious. Staff was very friendly.

    Aimee, 1 night business trip, Jul. 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best hotel in Springfield

    Hotel was modern, comfortable, clean, centrally located and staff was outstanding!!! Front desk hotel representatives were professional and friendly. Will make it a point to return to this hotel. The best hotel in Springfield.

    Jorge, 2 night family trip, Jun. 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Exceeded my expectations

    The hotel itself was great, the gym and lobby are beautiful, but what stood out most was how incredibly kind all the staff were! And it really felt genuine, rather than just “good customer service.” All around a really great stay. ⭐️⭐️⭐️⭐️⭐️

    Lea, 1 night trip with friends, Jun. 27, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointing

    The stay was very good till next day when the cleaning lady cleaned our room but did not leave toliteries, shampoo etc. though I called the hotel the day before our arriavel and asked if we have to bring our toliteries with us, they said no, the hotel will provide that. I was disappointed.

    Greg, 2 night family trip, Jun. 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Front desk was very pleasant. Location was good. Everything was clean and beds were super comfy.

    Nicole, 1 night trip with friends, Jun. 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very new and clean hotel. Certainly will return to this place if traveling to the area again.

    1 night family trip, Jun. 13, 2021

    Verified Expedia guest review

See all 112 reviews