Secret Spot Hostel

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Individually decorated, individually furnished, free WiFi, bed sheets
Individually decorated, individually furnished, free WiFi, bed sheets
Individually decorated, individually furnished, free WiFi, bed sheets
Individually decorated, individually furnished, free WiFi, bed sheets

Overview of Secret Spot Hostel

Secret Spot Hostel

2.0 star property
No-frills hostel in La Massana

8.2/10 Very good

17 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
  • Laundry facilities
Map
Camí Cap del Carrer, 4, La Massana, Andorra, AD400
Main amenities
  • Daily housekeeping
  • Ski storage
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Stovetop
  • Daily housekeeping
  • Laundry facilities
  • Bathtub or shower
  • Deep soaking bathtub
  • Free parking nearby

Room options

About this area

Getting around

  • La Seu d'Urgell (LEU) - 49 min drive
  • L'Hospitalet-pres-l'Andorre Station - 40 min drive
  • Burton's Station - 45 min drive
  • Porté-Puymorens Station - 46 min drive

About this property

Secret Spot Hostel

Property highlights
Secret Spot Hostel provides laundry facilities and more. Stay connected with free in-room WiFi.
Other perks include:
  • Luggage storage, smoke-free premises, and tour/ticket assistance
Room features
All guestrooms at Secret Spot Hostel offer amenities such as free WiFi.
More amenities include:
  • Deep soaking tubs, showers, and hair dryers
  • Stovetops, heating, and daily housekeeping

Languages

Catalan, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 6 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 3:00 PM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free (dogs only)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

What to do

  • Skiing nearby
  • Sledding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Ski storage

Languages

  • Catalan
  • English
  • French
  • Spanish

Room amenities

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Stovetop

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Onsite parties or group events are strictly prohibited.

This property accepts credit cards and cash.

Property Registration Number 928257K

Also known as

Secret Spot Hostel La Massana
Secret Spot La Massana
Secret Spot Hostel La Massana
Secret Spot Hostel Hostel/Backpacker accommodation
Secret Spot Hostel Hostel/Backpacker accommodation La Massana

Frequently asked questions

Does Secret Spot Hostel offer free cancellation for a full refund?
Yes, Secret Spot Hostel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Secret Spot Hostel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Secret Spot Hostel?
Yes, dogs stay free.
Is parking offered on site at Secret Spot Hostel?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Secret Spot Hostel?
You can check in from 3:00 PM - 8:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Secret Spot Hostel and nearby?
Have fun with nearby winter activities like sledding, snowmobiling, and snowshoeing.
Are there restaurants at or near Secret Spot Hostel?
Yes. Nearby restaurants include La Capricciosa (7-min walk), Restaurant del Prat Gran (8-min walk), and la Borda d l’avi (11-min walk).
Does Secret Spot Hostel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Secret Spot Hostel like?
Secret Spot Hostel is located a short 19-minute walk from Casa Rull.

Overall score and ratings

8.2

Very good

8.9/10

Cleanliness

8.1/10

Staff & service

8.7/10

Amenities

9.1/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Good

Celling is to low. There is no parking space, if you need to park, will spend the same amount of a bed to park. Not worth it. Go to a proper hotel.
Gabriel, 1-night trip
Verified Expedia guest review

6/10 Good

Terrible admin.
Challenging check in .. no one on site. If you don’t have phone service, you’re screwed. Room was a Tight space and 10 feet of view to wall out of the window. If you’re claustrophobic , avoid staying here. Bed was good. Bathroom good. Generally felt clean.
kirk, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Obrigado Limpiadora
Very clean and high quality amenities. Housekeeping provided additional coffee and bathroom amenities upon request. Common-room/lounge and kitchen is well equipped to allow for in-house dining and place to relax with chilled beers after a long day out. Self check-in and check-out is a welcome notion and allows flexibility. Would return and happily recommend to others.
Dean, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Very clean and modern. The room was super cute with bike decorations. Never saw anyone at the front desk after I checked in. Would have liked a little more availability for recommendations in the area.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hostel. Really high quality. (Tall people need to be careful in the dorm room ~ the roof is low).
Anon, 2-night trip
Verified Ebookers guest review

10/10 Exceptional

James, 4-night trip
Verified Hotels.com guest review

2/10 Poor

One of the worst hostel experiences I have ever had. Firstly, I was fined 58€ (FIFTY-EIGHT EUROS) for arriving an hour after the check-in window (3p-8p) ended. To put that in context, the room reservation itself was only 29€. There was absolutely no mention of any fees for late check-in in any of the reservation documentation online, let alone something of this magnitude. Moreover, the service was largely unprofessional in other ways, even by hostel standards.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Todo mr gustó
Adolfo, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Bonne expérience
Chambre bien isolée, propre et agréable, bonne surprise en arrivant ! Deco originale et très sympa !
Jobard, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Endroit agréable pour dormir, seul bémol pour garer la voiture.
Jean-luc, 2-night trip
Verified Hotels.com guest review