See all properties

Choose dates to view prices

The Okura Tokyo

Photo gallery for The Okura Tokyo

In-room safe, desk, blackout drapes, soundproofing
Indoor pool
Indoor pool
Indoor pool
Balcony

Overview of The Okura Tokyo

The Okura Tokyo

5.0 star property
Luxury hotel with spa, near Tokyo Tower
9.4 out of 10 Exceptional
9.4/10 Exceptional

227 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The price is CA $728
Price available on 06/30/2023
Map
2-10-4 Toranomon, Minato-ku, Tokyo, Tokyo, 105-0001
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Conference center
  • Business center
  • 9 meeting rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Separate bathtub and shower
  • Television
  • Garden

Room options

About this area

What's nearby

  • In Minato
  • Tokyo Tower - 15 min walk
  • Roppongi Hills - 22 min walk
  • Tokyo Imperial Palace - 27 min walk
  • Tokyo International Forum - 32 min walk
  • Tokyo Midtown - 2 min drive
  • Meiji Jingu Stadium - 4 min drive
  • Nippon Budokan - 4 min drive
  • Shibuya Crossing - 5 min drive
  • National Stadium - 5 min drive
  • Yoyogi National Gymnasium - 6 min drive

Getting around

  • Haneda Airport (HND) - 28 min drive
  • Narita Intl. Airport (NRT) - 50 min drive
  • Yurakucho Station - 3 min drive
  • Shimbashi Station - 20 min walk
  • Hamamatsucho Station - 27 min walk
  • Kamiyacho Station - 6 min walk
  • Toranomon Hills Station - 7 min walk
  • Roppongi-itchome Station - 9 min walk
  • Airport pick-up service

Restaurants

  • 桃花林 - 1 min walk
  • すき家 - 3 min walk
  • スターライト - 1 min walk
  • Tully's Coffee - 3 min walk
  • タリーズコーヒー神谷町プライムプレイス店 - 3 min walk
Map

About this property

The Okura Tokyo

Putting you just a 5-minute drive from Tokyo Tower and Tokyo Imperial Palace, The Okura Tokyo offers an airport pick-up service (available 24 hours) for JPY 52000 per vehicle. Guests can be pampered with massages at the spa, and Yamazato, one of 5 restaurants, serves Japanese cuisine and is open for lunch and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say good things about the helpful staff and spacious guestrooms. Public transportation is just a short walk: Kamiyacho Station is 6 minutes and Toranomon Hills Station is 7 minutes.

Languages

English, Japanese

At a glance

Hotel size

  • 508 rooms
  • Arranged over 41 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • One child (11 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport pickup on request (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 5 restaurants
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • Business center
  • 9 meeting rooms
  • Conference center (32292 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2019
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Separate bathtub and shower
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Dining

Yamazato - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner.
Sazanka - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Toh-Ka-Lin - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Orchid - This restaurant serves breakfast, lunch, and dinner. Open daily.
Nouvelle Epoque - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
The listed children's breakfast fee is charged per child, per day for children under 12 booked in breakfast inclusive rate plans.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 6000 per person
  • Airport shuttle service is offered for an extra charge of JPY 52000 per vehicle. Maximum occupancy 2

Renovations and closures

The following facilities or services will be unavailable from April 01 2020 to March 30 2025 (dates subject to change):
  • Business center

Children & extra beds

  • Rollaway beds are available for JPY 12650.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 13 years old are not allowed in the fitness facility
  • Guests under 13 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Room service is available 7 AM -10 PM on weekdays and 6 AM - 10 PM on weekends and holidays.
Children under 12 are not allowed in the Club Lounge after 5 PM.

Also known as

Okura Tokyo Hotel
Okura Hotel
Okura Tokyo
The Okura Tokyo Hotel
The Okura Tokyo Tokyo
The Okura Tokyo Hotel Tokyo
The Okura Tokyo (Open on September 12 2019)

Frequently asked questions

Does The Okura Tokyo offer free cancellation for a full refund?
Yes, The Okura Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Okura Tokyo?
As of 31 May 2023, prices found for a 1-night stay for 2 adults at The Okura Tokyo on 30 Jun 2023 start from CA $728, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at The Okura Tokyo?
Yes, there's an indoor pool.
Are pets allowed at The Okura Tokyo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Okura Tokyo?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by The Okura Tokyo?
Yes, a shuttle from the airport to the hotel is available. The charge is JPY 52000 per vehicle.
What are the check-in and check-out times at The Okura Tokyo?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at The Okura Tokyo and nearby?
The Okura Tokyo has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near The Okura Tokyo?
Yes, there are 5 onsite restaurants, featuring Japanese cuisine.
What's the area around The Okura Tokyo like?
The Okura Tokyo is in Minato, a short 6-minute walk from Kamiyacho Station and 15 minutes' walk from Tokyo Tower.

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.7/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Alexandra, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tsugiko, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Bad hotel for families
This is not a family friendly hotel and I would not recommend to anyone with children under 13. With children aged 8 and 11 we did not have a good time and the children were left feeling unwanted at the hotel due to the following: 1) Although my booking clearly stated breakfast was included for 4 people, when I arrived I was told children under 11 were to pay £18 per child per day 2) children under 14 were unable to use the pool 3) children under 13 were not allowed onto the lounge floor I’d also clearly stated that I was bringing children aged 8 & 11 to the hotel and requested extra kids beds to our prestige room. On arrival there were no extra beds. I was told these would be added at turn down. However, when I arrived after turn down with two very tired children there were no beds. I tried to discuss this over s call down to reception but ended up having to go down due to communication challenges. I was then told that they could only supply 1 bed at an extra charge of 7k yen (£40) per night. So fir the rest of the trip my 8 year old had to sleep in our bed!!! Highly frustrating and made us, as a family, feel very much unwelcome. There are clearly some in-family friendly rules at this hotel. Which is frustrating as I booked it because it was recommended as family friendly. Some flex for families need to be considered - e.g : kids beds, and time each day in the pool for families.
Charlene, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hala, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martin, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Expedito, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice
Siu Ting, 3-night trip
Verified Hotels.com guest review