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Charming Family Hotel

3.0 star property
3-star guesthouse in Shellmont

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Charming Family Hotel

Photo gallery for Charming Family Hotel

Property entrance
Exterior
Living area
Living area
Combined shower/tub, slippers, towels

Overview of Charming Family Hotel

7.2

Good

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
Map
10100 Francis Rd, Richmond, BC, V6Y 3Z9
Main amenities
  • Daily housekeeping
  • Garden
  • Picnic area
  • Luggage storage
Feel at home
  • Cookware, dishware, and utensils
  • Garden
  • Daily housekeeping
  • Free self parking
  • Soundproofed rooms

Room options

View all photos for Queen Room 1 with Shared Bathroom

Living area

Queen Room 1 with Shared Bathroom

  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room 2 with Shared Bathroom

Living area

Queen Room 2 with Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Bathroom

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 2
  • 2 Queen Beds

About this area

What's nearby

  • In Shellmont
  • Richmond Night Market - 7 min drive
  • Vancouver General Hospital - 17 min drive
  • Commercial Drive - 18 min drive
  • Granville Island Public Market - 20 min drive
  • BC Place Stadium - 20 min drive
  • Granville Street - 20 min drive
  • Queen Elizabeth Theatre - 20 min drive
  • Rogers Arena - 21 min drive
  • University of British Columbia - 21 min drive
  • Metropolis at Metrotown - 20 min drive

Getting around

  • Vancouver Intl. Airport (YVR) - 22 min drive
  • Vancouver Harbour Flight Centre (CXH) - 34 min drive
  • Pitt Meadows, BC (YPK) - 49 min drive
  • Abbotsford, BC (YXX-Abbotsford Intl.) - 65 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 112 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 22.1 miles/35.6 km
  • Saturna Island, BC (YAJ-Lyall Harbour Seaplane Base) - 24.6 miles/39.5 km
  • Vancouver Rocky Mountaineer Station - 29 min drive
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 30 min drive
  • Pacific Central Station - 30 min drive

Restaurants

  • Steveston Pizza Co - 9 min drive
  • Kirin Seafood Restaurant 麒麟海鮮酒家 - 5 min drive
  • Cactus Club Cafe Richmond Centre - 4 min drive
  • John 3:16 Malaysian Delights - 4 min drive
  • Shanghai River Restaurant - 5 min drive
Map

About this property

Charming Family Hotel

Charming Family Hotel is a great choice for a stay in Richmond. You'll have free perks like WiFi and self parking.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 3 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 15
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • There is no front desk at this property
  • Guests can access their accommodation through a private entrance
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Services

  • Luggage storage

Facilities

  • Garden
  • Picnic area

Room amenities

Home comfort

  • Heating
  • Fan
  • Slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Cookware, dishes, and utensils

More

  • Daily housekeeping

Fees & policies

Renovations and closures

The property is closed between December 23 and January 8.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Safe Travels (WTTC - Global).

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Charming Family Hotel Richmond
Charming Family Richmond
Charming Family Hotel Richmond
Charming Family Hotel Guesthouse
Charming Family Hotel Guesthouse Richmond

Frequently asked questions

Is Charming Family Hotel currently open?
The property is closed between December 23 and January 8.
Does Charming Family Hotel offer free cancellation for a full refund?
Yes, Charming Family Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Charming Family Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Charming Family Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Charming Family Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Charming Family Hotel?
You can check in from 4:00 PM - 11:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Charming Family Hotel?
No, this guesthouse doesn't have a casino, but Great Canadian Casino (7-min drive) and Cascades Casino Delta (9-min drive) are both nearby.
What is there to do at Charming Family Hotel and nearby?
Charming Family Hotel has a picnic area and a garden.

Reviews

7.2

Good

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

GRACE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay, quiet, very short driving distance to airport. Value for money, walking distance to shops, restaurants and other amenities.
A K, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Bryce, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Henry, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Justin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raymond, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable, clean, efficient.
Comfortable, clean, efficient.
Trish, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Text message must have been lost and house was dark when I arrived. No idea how to get into the place and no TV. Sharing 1 bathroom with 4 other guests was unexpected and is a deal breaker for me.
Michael, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Very clean, lovely accomodation.
Tristan, 1-night business trip
Verified Expedia guest review

6/10 Good

Ok for one night
Bed was not comfortable. Room too warm. Hand towel in bathroom missing. Instructions not clear as to which areas were to be used. Had to ask in each instance for clarification. Very nice owner, helpful after requesting. Need to be assertive with questions.
Cindy, 1-night trip
Verified Hotels.com guest review