All properties in Jalpan de Serra (and vicinity), Queretaro, Mexico

La Terraza Hotel, Jalpan de Serra (and vicinity)

3-star hotel with restaurant, near Sierra Gorda Biosphere Reserve

  • Free WiFi and free parking
$34 CAD

Image gallery

  • La Terraza Hotel, Jalpan de Serra (and vicinity)
  • La Terraza Hotel, Jalpan de Serra (and vicinity)
  • Bathroom
  • Bathroom Sink
  • La Terraza Hotel, Jalpan de Serra (and vicinity)
La Terraza Hotel, Jalpan de Serra (and vicinity). Image 1 of 19
1 / 19La Terraza Hotel, Jalpan de Serra (and vicinity)
  • I like their service the first night one young boy was really nice and try to help me in…

    Feb. 5, 2020

  • I'd like the place and rooms, basically are rooms very simple but very clean. I don't…

    Nov. 17, 2019

See all 94 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 30 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour front desk
  • Air conditioning

For families

  • Premium TV channels
  • Television
  • Free toiletries
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains

What’s around

  • Sierra Gorda Biosphere Reserve - 1 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, 2 Double Beds, Non Smoking
  • Superior Double Room, 1 Double Bed, Non Smoking


  • Sierra Gorda Biosphere Reserve - 1 min walk

What’s around


  • Sierra Gorda Biosphere Reserve - 1 min walk

Getting around

  • Queretaro Intl. Airport (QRO) - 62.2 miles/100.2 km

At a glance

Hotel size

  • This hotel has 30 rooms


  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Ecotours nearby
  • Hiking/biking trails nearby


  • 24-hour front desk


  • Garden


  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel

Languages Spoken

  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains

Freshen up

  • Shower only
  • Free toiletries

Be entertained

  • LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping

Special features


TERRAZA RSTAURANTE - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Small print

Also known as

  • Terraza Hotel Jalpan de Serra
  • La Terraza Hotel Hotel
  • La Terraza Hotel Jalpan de Serra
  • La Terraza Hotel Hotel Jalpan de Serra

Optional extras

Breakfast costs between MXN 90 and MXN 170 for adults, and MXN 90 and MXN 170 for children (approximately)


Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, La Terraza Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Yes, TERRAZA RSTAURANTE offers Mexican cuisine. Nearby restaurants include Comida China A Ling (2.5 mi) and Restaurant Karina (2.6 mi).
  • Have fun with nearby activities like hiking and rock climbing. Additional recreation nearby includes ecotours. La Terraza Hotel also has a garden.
  • 10.0.Exceptional

    Totalmente recomendado, para hospedaje y comida

    Excelentes instalaciones, muy limpias. El restaurante delicioso y con precios moderados.

    Ana Paola, 1 night family trip, May 13, 2019

    Verified guest review

  • 8.0.Very Good

    Todo muy bien. Excepto el internet que fallaba demasiado.

    Elizabeth, 1 night family trip, Apr. 27, 2021

    Verified guest review

  • 8.0.Very Good

    Visita de paseo a Jalpan de Serra

    el hotel esta cómodo, un poco retirado de la ciudad, la habitación bien, solo le faltan cajones, agua bien, lo único es que están construyendo y ocasiono un poco de ruido por la mañana,y que buena cocina tienen. El personal muy dispuesto.

    2 night trip, Feb. 26, 2021

    Verified guest review

  • 6.0.Good

    Hotel nuevo y moderno, en la habitaciónes se escucha ruido de otras habitaciónes. No hay cajones para guardar ropa.

    FRANCISCO L., 2 night family trip, Jan. 1, 2021

    Verified guest review

  • 10.0.Exceptional

    lo recomiendo

    buen lugar sencillo pero cómodo

    Angel, 3 night family trip, Dec. 31, 2020

    Verified guest review

  • 10.0.Exceptional

    Excelente hotel, habitaciones nuevas , buen servicio de restaurante

    Víctor Reyes, 2 night family trip, Dec. 31, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Nuevo, muy limpio y lindo. El único problema es que se oye mucho el ruido de afuera de las habitaciones

    Carmen, 1 night family trip, Dec. 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Personal muy amable, las instalaciones muy limpias.

    Sebastian, 1 night family trip, Dec. 5, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Visita Express

    Al cuarto le falta un poco de ventilación, tuvimos que depender 100% del aire acondicionado, solo teníamos un bote de basura en el baño y los enchufes sobre la cama no son muy funcionales, del resto estuvo muy bien! Me encanto q el agua en la regadera si estaba súper caliente aún a las 3 am y con todas las personas q salieron a esa hr

    Elizabeth Esther, 1 night trip, Nov. 14, 2020

    Verified guest review

  • 8.0.Very Good

    Al lado de carretera, cómodo y limpio.

    Muy limpio, amplio. Pueden mejorar el tiempo de atención en el restaurante.

    Alejandro, 1 night trip with friends, Nov. 13, 2020

    Verified guest review

See all 94 reviews