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1 room, 2 adults

Crowne Plaza London - Kensington, London

4-star4 stars
100 Cromwell Road, London, England, SW7 4ER, United Kingdom

4-star hotel with restaurant, near Natural History Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Superb9.0
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Room
Great room
882See all 882 Hotels.com reviews
From 3,129 reviews

TripAdvisor Traveller Rating

Crowne Plaza London - Kensington, London

from $213 CAD
  • Executive Room
  • Standard Room
  • Superior Suite, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Club Room, 2 Double Beds, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Superior Suite, 1 King Bed with Sofabed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 2 Double Beds, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking

What’s around Crowne Plaza London - Kensington, London

Landmarks

  • In Kensington
  • Natural History Museum - 6 min walk
  • Victoria and Albert Museum - 10 min walk
  • Kensington Gardens - 11 min walk
  • Kensington High Street - 12 min walk
  • Royal Albert Hall - 14 min walk
  • Kensington Palace - 15 min walk
  • Hyde Park - 16 min walk

Getting around

  • London (LHR-Heathrow) - 25 min drive
  • London (LCY-London City) - 25 min drive
  • London (LGW-Gatwick) - 72 min drive
  • London West Brompton Station - 17 min walk
  • London Kensington Olympia Station - 26 min walk
  • Kensington (Olympia) Station - 26 min walk
  • Gloucester Road Underground Station - 1 min walk
  • South Kensington Underground Station - 10 min walk
  • Earl's Court Station - 14 min walk
  • Onsite parking not available

At a glance

Key facts

Hotel size

  • This hotel has 163 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Sauna
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Irish
  • Italian
  • Portuguese
  • Spanish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Umami - This restaurant specializes in Asian cuisine.

Crowne Plaza London - Kensington, London’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

  • Crowne Plaza Hotel London Kensington
  • Crowne Plaza London Kensington
  • London Kensington Crowne Plaza
  • Crowne Plaza Kensington Hotel London
  • Crowne Plaza London Kensington England
  • Crowne Plaza London Kensington Hotel

Optional extras

Full breakfast is offered for an extra charge of GBP 17.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 882 reviews

Exceptional 10.0
Excellent location
larger room than expected. Very well located
Jackie, caFamily trip
Exceptional 10.0
Family trip with all the comforts
Amazing location. Excellent service. Breakfast was great - buffet good, make sure to the try the a la carte options that are available daily. Hotel was expensive but worth every penny and more. Would stay here again.
Nicholas, caFamily trip
Very Good 8.0
Clean, comfortable and conveniently located
We mostly enjoyed our stay at the Crowne Plaza Kensington. The hotel property and rooms were clean and comfortable. We chose this hotel for the double bed family rooms, which was surprisingly spacious. I really liked that breakfast was included so that was quite convenient and a peace of mind when starting our day. Location was superb as the hotel is located across the Gloucester tube station, half a block away from the hop-on hop-off bus stops, and a short walk to Harrods and other shops. My only issue was with housekeeping. Our room included two complimentary bottles of still water upon check-in. The bottles were replenished on the second day but were forgotten on the third, forth and fifth day. Perhaps it was because we had purchased additional bottles of still water (which were stored in the mini fridge) but that doesn't negate our entitlement to the complimentary water each day during our stay. My husband had to purchase two bottles from the front desk one evening at £2 a bottle(!). Housekeeping also didn't bother cleaning/replacing the used mugs and spoons. By the fifth day of our stay, we had a closet full of (four) used mugs that had been there for three days running. Granted we could have easily rinsed them for re-use (which I did on our last night) but the onus should have been on housekeeping and not the guests. Even so, I would probably stay here again for value and comfort of two beds and the convenient location.
Pauline, caFamily trip
Very Good 8.0
Clean, comfortable and great location
Despite some drawbacks, we mostly enjoyed our stay at the Crowne Plaza Kensington. The hotel property and rooms were clean. We chose this hotel for the double bed family rooms, which was surprisingly spacious. I really liked that breakfast was included so that gave us a peace of mind when starting our day. Location was superb as the hotel is located across the Gloucester tube station and a short walk to Harrods and other shops. My only issue was with housekeeping. Our room included two complimentary bottles of still water upon check-in. The bottles were replenished on the second day but were forgotten on the third, forth and fifth day. Perhaps it was because we had purchased additional bottles of still water and placed them in the mini fridge, but we were also entitled to the complimentary drinks each day during our stay. My husband had to purchase two bottles from the front desk one evening at £2 a bottle (Boots pharmacy across the street closes at 8pm). Housekeeping also didn't bother cleaning/replacing the used mugs and spoons. By the fifth day of our stay, we had a closet full of used mugs that had been there for three days. Granted we could have easily rinsed them for re-use but the onus should have been on housekeeping and not the guests. Even so, I would probably stay here again just for the comfort of two beds and the convenient location.
Pauline, caFamily trip
Very Good 8.0
Pleasant stay
The Kensington area was very nice and the hotel was well located. The room was a good size and the beds were comfortable
caOther trip

Crowne Plaza London - Kensington, London

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