Skip to main content.
All properties in Kissimmee, Florida, United States of America
1 room, 2 adults

Seralago Hotel & Suites Main Gate East, Kissimmee

3-star3 stars
Great for families

Good to know

  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Free WiFi
5678 West Irlo Bronson Memorial Hwy, Kissimmee, FL, 34746, United States of America

Family-friendly hotel with 2 outdoor pools, near Fun Spot America
  • Free WiFi
  • Great for families

    Good to know

    • Children's pool
    • Playground on site
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The hotel is old & tired. However the pools were heated & open for swimming. There’s even…Jan. 5, 2021
  • I had already been staying here. They cancelled my reservation and still took my money.…Apr. 15, 2020

Seralago Hotel & Suites Main Gate East, Kissimmee

from $55 CAD
  • Standard Room, 2 Double Beds (Kids Eat Free - max 2)
  • Family Suite (Kid's Suite)
  • Suite, 1 Bedroom
  • Room, 1 King Bed with Sofa bed
  • Double Room, 2 Double Beds, Poolside

What’s around Seralago Hotel & Suites Main Gate East, Kissimmee

Landmarks

  • Old Town - 9 min walk
  • Fun Spot America - 4 min walk
  • Falcon's Fire Golf Club - 22 min walk
  • Celebration Golf Club - 44 min walk
  • Lake Buena Vista Factory Stores - 2.5 mi / 4.1 km
  • ESPN Wide World of Sports - 4.3 mi / 6.9 km
  • Medieval Times - 4.4 mi / 7 km
  • Disney's Hollywood Studios® - 4.5 mi / 7.2 km

Getting around

  • Orlando International Airport (MCO) - 23 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 18 min drive
  • Orlando Station - 23 min drive
  • Kissimmee Station - 24 min drive
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 614 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4:00 PM-10:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 7:00 AM - 10:00 AM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

  • Specific rooms only, restrictions apply*

  • 2 per room (up to 40 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Wheelchair-accessible parking and van parking on site

  • Onsite parking includes off-street options

Offsite

  • Free shopping center shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Barbecue grills
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Spa tub
  • Basketball on site
  • Playground on site
  • Volleyball on site
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Water skiing nearby
  • Pool sun loungers
  • Tennis on site
  • Arcade/game room
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 1195
  • Conference space size (meters) - 111
  • One meeting room
  • Computer station
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Recreation

On Site

  • Outdoor tennis court
  • Spa tub
  • Tennis on site
  • Basketball on site
  • Playground on site
  • Volleyball on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Water skiing nearby

Seralago Hotel & Suites Main Gate East, Kissimmee’s small print

Also known as

  • Seralago
  • Seralago & Suites Main Gate
  • Seralago Hotel & Suites Main Gate East Hotel
  • Seralago Hotel & Suites Main Gate East Kissimmee
  • Seralago Hotel & Suites Main Gate East Hotel Kissimmee
  • Seralago Hotel Main Gate
  • Seralago Hotel Main Gate East
  • Seralago Main Gate
  • Seralago Main Gate East
  • Seralago Hotel Kissimmee
  • Seralago Kissimmee
  • Seralago Hotel Main Gate East Kissimmee
  • Seralago Main Gate East Kissimmee

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 100.00 per stay

  • Resort fee: USD 9.00 per accommodation, per night

Resort fee inclusions:

  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Parking

Optional extras

Rollaway beds are available for USD 10.0 per night

Buffet breakfast is offered for an extra charge of USD 10 per person (approximately)

Pets are allowed for an extra charge of USD 10 per accommodation, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Seralago Hotel & Suites Main Gate East, Kissimmee

  • Does Seralago Hotel & Suites Main Gate East offer free cancellation for a full refund?
    Yes, Seralago Hotel & Suites Main Gate East does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Seralago Hotel & Suites Main Gate East?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at Seralago Hotel & Suites Main Gate East?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Seralago Hotel & Suites Main Gate East?
    Yes, pets are welcome, with a limit of 2 per room and maximum weight of 40 lbs per pet. There's a charge of USD 10 per accommodation, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Seralago Hotel & Suites Main Gate East?
    You can check in from 4:00 PM - 10:00 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Seralago Hotel & Suites Main Gate East?
    Yes, there's an onsite restaurant, Peoples Choice Food Court. Nearby restaurants include Red Lobster (4-min walk), Flippers Pizzeria (6-min walk), and Denny's (9-min walk).
  • What is there to do at Seralago Hotel & Suites Main Gate East and nearby?
    Practice your swing on the tennis courts. Additional recreation onsite includes basketball and volleyball. Relax in the spa tub or enjoy the use of other amenities, which include 2 outdoor pools and a 24-hour fitness center. Seralago Hotel & Suites Main Gate East also has an arcade and a picnic area.

Recent reviews

Good 6.0 From 3,873 reviews

Very Good 8.0
Room outdated but clean. Mattresses are very tired and need to be replaced with new ones. Ice machines not working in many areas. Pool area good. Room a good size. Price was cheap if not looking for anything fancy.
ca2 night trip
Poor 2.0
Old dirty carpet Wont stay there again Great location Nice from outside
ca1 night family trip
Very Good 8.0
The property is a little dated but the price was great
ca8 night trip with friends
Poor 2.0
We’ve stayed here before, and decided to stay again this trip and it just keeps getting worse. George at the front desk is amazing, our housekeeper was sweet. Other than that we are so disgusted and disappointed with our stay. Cockroaches in the rooms. Changed rooms until we paid for the upgraded poolside. Booked and planned with friends, requested months prior for adjoining rooms, didn’t get. The bath is so dirty we had to shower our kids as they were scared and crying theyd get dirty in the tub, I mean cmon! I can deal with things being dated, as the location is amazing. But that’s really all this place has to offer. Other than George the front desk staff were rude and unkind. Our bed was literally broken (this is the THIRD room we paid an upgraded price for, poolside) the carpet was lifted. So much mould and mildew. Bugs. My husband pulled the sheet up over him in bed and it was so rotten it ripped in half! The springs were sticking out of the bed. We returned on one occasion and our room wasn’t cleaned, no big deal just call down for towels, no one showed up, go down 2 hours later and wait 40 mins in check in line to get some clean towels. Whatever. Returned from the parks another day to our room door open, for god only knows how long. this left us uneasy and nervous about our room being open every time we left for the remainder of our stay. My family has been using this hotel for years, we brought friends with us this time and we will never ever be staying here again.
Nicole, ca12 night family trip
Good 6.0
The best thing about the property is the location and the close proximity to Old Town . The disappointing part of our stay was the room was not ready at 4 and when we returned we were told they had just given the last downstairs room to someone else . The rug in the room was so dirty you had to keep your shoes on to keep your feet from getting filthy . The tv reception was less than adequate but admittedly the WI FI was very good .
Robert, ca5 night family trip
Poor 2.0
Nothing , but it was close to Disney but will look else where next time, Found cockroach in room Room needs major renovation,
Ken, ca2 night family trip
Fair 4.0
The pictures do not match what it looks like today, 1 or 2 freindly staff and the rest just present for the pay cheque and have no business being in a customer service roll. The lawn is burnt or worn out all over with several bare patches everywhere. Rooms are kept clean but they need to be updated and some repairs need to be made. This is a Shame and could be a really nice property if they just invested in some simple things and had staff who cared and wanted to be their. Some very RUDE people working that front desk I’ll tell you and this is not good for repeat customers, I will NOT be back based on my experience.
Errol, ca1 night business trip
Very Good 8.0
Everything was ok, they checked constantly with us about our experience and they solved pur doubts right away.
Valentina, ca4 night romance trip
Poor 2.0
Property looked nice online and price was right. I asked for a refund after seeing two room options. Staff was very friendly and money was refunded on my card without issue. Because I didn't stay, I can't comment on the rest of what the hotel had to offer. I can say that the lobby was nice, restaurant and store was very clean and well stocked. My kids had fun in the arcade while waiting. Pool is heated and open till midnight(a bonus my kids would have enjoyed). I do not like leaving negative reviews. Many people were checking in and there were barely any rooms left. Maybe I just got unlucky with two rooms.
ca2 night family trip
Very Good 8.0
The pool was warm and quiet. Rooms are so affordable and fits our family of 7 comfortably. The hotel is a close walk to Old town and so many restaurants . Was easy to go out at night for supper and then the car shows at Old town and the kids over to Fun Spot. We stay here often and love it.
Linda, ca8 night family trip

Seralago Hotel & Suites Main Gate East, Kissimmee