Sonder says they are "a better way to stay", but I'm not convinced. You have to check in days in advance by giving them a picture of your ID, which is a cyber security risk. They delete your ID photo after you check in, but I don't think this process is "better". You have to download their app to pay for parking in advance. This is not "better". Then you have to enter a code at a lockbox to retrieve your keyfobs. A better process would be to put a doorbell camera at each facility. They are common now, and have an HD camera and two-way audio. Sonder could have one employee monitoring all their facilities at once. You could check in via the camera; no need to give them a pic of your ID or to download an app. They gave me two keyfobs, but one didn't work. In the apartment, the bed was good, but way too low to the floor. The other furniture wasn't comfortable. Maybe I'm too old for this version of "better". I just want someone to handle the check-in and check-out, with no app required.