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DoubleTree by Hilton Rochester

Photo gallery for DoubleTree by Hilton Rochester

Exterior
Indoor pool
Standard, Two Double Beds | Premium bedding, in-room safe, desk, iron/ironing board
Lounge
Reception

Overview of DoubleTree by Hilton Rochester

DoubleTree by Hilton Rochester

4.0 star property
4-star hotel with indoor pool, near Marketplace Mall

8.0/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
1111 Jefferson Rd, Rochester, NY, 14623
Main amenities
  • 24-hour business center
  • 24-hour fitness center
  • Breakfast available
  • Business center
  • Daily housekeeping
  • Free airport shuttle
  • Free area shuttle
  • Free shopping center shuttle
  • Indoor pool
  • Restaurant and bar/lounge
  • Room service
  • Terrace
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Premium TV channels
  • Private bathroom
  • Refrigerator

Room options

About this area

What's nearby

  • University of Rochester - 7 min drive
  • Strong Memorial Hospital - 9 min drive
  • Rochester Institute of Technology - 8 min drive
  • Strong - 14 min drive

Getting around

  • Greater Rochester Intl. Airport (ROC) - 9 min drive
  • Rochester Station - 15 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free shopping center shuttle

Restaurants

  • Chick-Fil-A - 2 min drive
  • Taco Bell - 7 min walk
  • Tully's Good Times - 12 min walk
  • Burger King - 5 min walk
  • Marketview Liquor - 4 min walk
Map

About this property

DoubleTree by Hilton Rochester

DoubleTree by Hilton Rochester offers a free airport shuttle (available on request) and puts you within a 10-minute drive of University of Rochester and Rochester Institute of Technology. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bistro 252, which serves American cuisine and is open for breakfast. Other highlights at this upscale hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers like the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 248 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-out available
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 21
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle from 5 AM to 11 PM

Offsite

  • Free area shuttle
  • Free shopping center shuttle

Other information

  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • 24-hour business center
  • Conference space (10000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • 24-hour fitness center
  • An indoor pool
  • ATM/banking
  • Banquet hall
  • Built in 1985
  • Garden
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Closed captioned TV
  • Elevator
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Low-height counter/sink
  • Phone accessibility kit
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Languages

  • English

Room amenities

Be entertained

  • 32-inch LCD TV
  • MP3 docking station
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free local calls
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Dining

Bistro 252 - This restaurant specializes in American cuisine and serves breakfast only.
The Atrium Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 14.95 for adults and USD 8.95 for children

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 AM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment will be available to guests.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site. </p><p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards, debit cards and cash.</p>
The sauna (surcharge) is open 9 AM-8 PM daily. Access is limited to 1 guest at a time.

Also known as

DoubleTree Hilton Hotel Rochester
DoubleTree Hilton Rochester
DoubleTree Rochester
Hilton DoubleTree Rochester
Hilton Rochester
Rochester DoubleTree
Rochester DoubleTree Hilton
Rochester Hilton
Strathallan Hotel Rochester
DoubleTree Hilton Rochester Hotel
DoubleTree by Hilton Rochester Hotel
DoubleTree by Hilton Rochester Rochester
DoubleTree by Hilton Rochester Hotel Rochester

Frequently asked questions

Does DoubleTree by Hilton Rochester offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Rochester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Rochester?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at DoubleTree by Hilton Rochester?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 AM.
Are pets allowed at DoubleTree by Hilton Rochester?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Rochester?
Yes, there's free self parking. RV/bus/truck parking is available.
Is airport shuttle service offered by DoubleTree by Hilton Rochester?
Yes, a free airport shuttle is available from 5 AM to 11 PM on request.
What are the check-in and check-out times at DoubleTree by Hilton Rochester?
You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at DoubleTree by Hilton Rochester and nearby?
DoubleTree by Hilton Rochester has an indoor pool and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near DoubleTree by Hilton Rochester?
Yes, Bistro 252 offers American cuisine.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Jason, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Emma, 1-night trip
Verified Hotels.com guest review

4/10 Fair

2-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

2/10 Poor

It was New Year’s Eve and a kid threw up in the pool. Of course they closed and started cleaning , but would not reopen it. Also it took as an hour to check in. There was only one person working and she was there past her shift. I felt terrible for her since the check in line was out the door.
Sabrina, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Mike, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Verified Expedia guest review

8/10 Very good

Wonderful hotel near the airport, nice structure with the inner cortyard, trees and pool, and good restaurant, nice room, the only problem was that nobody was at the check-in area when we arrived (at 8:30 pm) and there was no bell to call the staff
Francesca, 1-night family trip
Verified Expedia guest review

4/10 Fair

Kok Seng, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

We have stayed here a handful of times. It’s beautiful, clean, affordable with a very friendly and helpful staff 😂
Sandra, 1-night trip with friends
Verified Travelocity guest review