Skip to main content.
All properties in Rosemont, Illinois, United States of America
1 room, 2 adults

Crowne Plaza Hotel Chicago O'Hare, Rosemont

3.5-star3.5 stars
5440 N River Rd, Rosemont, IL, 60018, United States of America

3.5-star hotel with indoor pool, near Donald E. Stephens Convention Center
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Illinois may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • The extra amenities were great. There was a large pool area with ping pong and enclosed…Jan. 17, 2020
  • Very clean and nice sized room. Friendly and efficient check in/out. Less than five…Jan. 4, 2020

Crowne Plaza Hotel Chicago O'Hare, Rosemont

from $108 CAD
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed with Sofa bed, Non Smoking
  • Executive Suite, 1 King Bed with Sofa bed, Non Smoking
  • Standard Room
  • Suite, 1 Double Bed with Sofa bed, Accessible, Non Smoking (Mobility)
  • Deluxe Room
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

What’s around Crowne Plaza Hotel Chicago O'Hare, Rosemont

Landmarks

  • Donald E. Stephens Convention Center - 3 min walk
  • Rosemont Theatre - 3 min walk
  • Fashion Outlets of Chicago - 9 min walk
  • Rivers Casino - 28 min walk
  • Parkway Bank Park Entertainment District - 9 min walk
  • Allstate Arena - 3 mi / 4.8 km
  • McDonald's Museum - 5.1 mi / 8.3 km
  • Concordia University Chicago - 7.4 mi / 12 km

Getting around

  • Chicago O'Hare International Airport (ORD) - 6 min drive
  • Chicago Midway Airport (MDW) - 38 min drive
  • Chicago, IL (PWK-Chicago Executive) - 19 min drive
  • Chicago, IL (DPA-Dupage) - 43 min drive
  • Rosemont Station - 13 min walk
  • Schiller Park Station - 3 min drive
  • Rosemont O'Hare Transfer Station - 3 min drive
  • Rosemont Station - 14 min walk

At a glance

Key facts

Hotel size

  • This hotel has 503 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Illinois may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Onsite self parking (USD 25.00 per night; includes in/out privileges)

  • Onsite extended parking (USD 25 per night)

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Use of nearby fitness center (discount)
Working away
  • Conference space
  • Conference space size (meters) - 5
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • Croatian
  • English
  • French
  • German
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Chicago Fire Oven - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Visibility Bar - This café serves breakfast, lunch, dinner, and light fare.

Crowne Plaza Hotel Chicago O'Hare, Rosemont’s small print

Also known as

  • Crowne Plaza Chicago O'Hare
  • Crowne Plaza Hotel Chicago O'Hare
  • Crowne Plaza Hotel Chicago O'Hare Rosemont
  • Crowne Plaza Chicago O'Hare Rosemont
  • Crowne Plaza Chicago O'hare
  • Crowne Plaza Hotel Chicago O'Hare Hotel
  • Crowne Plaza Hotel Chicago O'Hare Rosemont
  • Crowne Plaza Hotel Chicago O'Hare Hotel Rosemont

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows cleaning and disinfection practices of Clean Promise (IHG) guidelines.

The property affirms that it adheres to the SafeStay (AHLA - USA) cleaning and disinfection practices.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Optional extras

Self parking costs USD 25.00 per night with in/out privileges

Extended parking costs USD 25 per night

Buffet breakfast is offered for an extra charge of USD 17.95 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Hotel Chicago O'Hare, Rosemont

  • Does Crowne Plaza Hotel Chicago O'Hare offer free cancellation for a full refund?
    Yes, Crowne Plaza Hotel Chicago O'Hare does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Hotel Chicago O'Hare?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crowne Plaza Hotel Chicago O'Hare?
    Yes. Self parking costs USD 25.00 per night. Extended parking costs USD 25 per night.
  • Is there a pool at Crowne Plaza Hotel Chicago O'Hare?
    Yes, there's an indoor pool.
  • Are pets allowed at Crowne Plaza Hotel Chicago O'Hare?
    Yes, cats and dogs are welcome. There's a charge of USD 50 per pet, per stay.
  • What are the check-in and check-out times at Crowne Plaza Hotel Chicago O'Hare?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Crowne Plaza Hotel Chicago O'Hare?
    Yes, there's an onsite restaurant, Chicago Fire Oven. Nearby restaurants include The Capital Grille (5-min walk), McCormick & Schmick's Seafood & Steaks (5-min walk), and Villagio (7-min walk).
  • Is there an onsite casino at Crowne Plaza Hotel Chicago O'Hare?
    No, this hotel doesn't have a casino, but Rivers Casino (2-min drive) is nearby.

Recent reviews

Very Good 8.2 From 1,769 reviews

Fair 4.0
It's a really bad location. I didn't sleep because of all the rattling. Aside from that, paying as much I did for 1 night I would expect at least 1 bottle of water. They do not pay attention to details.
ca1 night business trip
Exceptional 10.0
Excellent service. Spacious room. Nice variety at breakfast buffet. Gym facilities were good. Pool seemed nice but didn’t use it personally.
ca1 night business trip
Poor 2.0
When I checked in to my PREPAID room, the boy at the front tried to run my card for the full amount of the room. I insisted that it had been prepaid and he insisted my card had been rejected. Another staff member stepped forward to stop him from doing the full payment, but he did it anyway and now I have extra charges on the card I share with my ex husband LIVID.
ca2 night trip with friends
Poor 2.0
Theft Issue-Use the safe
Great location, that said, someone entered our room and cash was stolen. Either someone swiped into the room or the door was not locking properly and someone ‘conveniently ‘ knew it was faulty. Manager was less than helpful and did not want recognize that there was theft. Anyway, please be aware that people are getting into your room in the hotel and be aware. My bad for not using the safe. Funny, been all over the world and it has to be here where we get victimized. Take care!
Nicholas, ca2 night family trip
Exceptional 10.0
The restaurant was great. Didnt like the 25.00 parking charge.
ca1 night romance trip
Very Good 8.0
Near the outlets, great for shopping Convenient 24h free shuttle to airport (every 30mins)
ca1 night romance trip
Exceptional 10.0
No complaints with anything. All very good! I couldn’t ask for anything better.
ca3 night business trip
Very Good 8.0
Did'nt like the room they gave us because the window overlooked the pool and it was impossible to sleep when the pool was open. Complained to the front desk and they switched us to a better room with no issues and threw in a couple of complimentary breakfasts.
ca5 night romance trip
Very Good 8.0
Nice hotel, could use some upgrades (paint touch ups, fix tear in lamp shades, chair was stained etc).
ca1 night business trip
Exceptional 10.0
Our stay was very good overall except for the one lady who was requested for bed sheets for the hide a bed. She handed them to me and when I asked her to put them on I got the coldest of stares back. I then asked for extra towels to acomodate the extra person and got the same response. It was a very uncomfortable experience . She hated her job and made sure we were aware of us inconveincing her
Daryl, ca2 night trip with friends

Crowne Plaza Hotel Chicago O'Hare, Rosemont