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All properties in Urbandale, Iowa, United States of America

Ramada Tropics Resort & Conf Center by Wyndham Des Moines, Urbandale

Family-friendly hotel in Urbandale with water park and indoor pool

  • Free WiFi and free parking
From
$108 CAD

Image gallery

  • Pool
  • Pool
  • Room, 1 Queen Bed, Accessible, Non Smoking (Accessible) - Bathroom
  • Deluxe Room, 1 King Bed, Non Smoking, Poolside - Bathroom
  • Pool
Pool. Image 1 of 29
1 / 29Pool
5000 Merle Hay Rd, Urbandale, 50322, IA, United States of America
6.8.Good.
  • The rooms are centered around a pirate themed pool complex which i imagine is a lot of…

    Aug. 23, 2021

  • Had given our room away. No morning pool hours. Sink is loose in bathroom. No continental…

    Aug. 20, 2021

See all 487 reviews

Official standards

This property advises that it adheres to Count on Us (Wyndham) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Dining options
Safe
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 166 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Water park
  • Breakfast available

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Buccaneer Arena - 3.6 mi / 5.8 km
  • Iowa Gold Star Military Museum - 3.7 mi / 6 km
  • Des Moines Community Playhouse - 5.1 mi / 8.2 km
  • John and Mary Pappajohn Sculpture Park - 7.5 mi / 12.1 km
  • Iowa Hall of Pride - 8.5 mi / 13.7 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking, Pool View
  • Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)
  • Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, Poolside
  • Room, 2 Queen Beds, Non Smoking, Poolside
  • Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)
  • Suite, 1 King Bed, Non Smoking, Poolside
  • Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

What’s around

Landmarks

  • Buccaneer Arena - 3.6 mi / 5.8 km
  • Iowa Gold Star Military Museum - 3.7 mi / 6 km
  • Des Moines Community Playhouse - 5.1 mi / 8.2 km
  • John and Mary Pappajohn Sculpture Park - 7.5 mi / 12.1 km
  • Iowa Hall of Pride - 8.5 mi / 13.7 km

Getting around

  • Des Moines International Airport (DSM) - 18 min drive
map
See on map
5000 Merle Hay Rd, Urbandale, 50322, IA, United States of America

At a glance

Hotel size

  • This hotel has 166 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 4:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • 1 per room (up to 30 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Water park
  • Indoor pool
  • Waterslide
  • Arcade/game room

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 10000
  • Conference space size (meters) - 929
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Elevator
  • ATM/banking

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Closed-captioned TV

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Castaways Grill - Onsite restaurant.

Fees & policies

Optional extras

  • Breakfast costs between USD 7 and USD 10 for adults, and USD 4 and USD 10 for children (approximately)

Children and extra bedsPay at property

  • Rollaway beds are available for USD 10.0 per day

PetsPay at property

  • Pets are allowed for an extra charge of USD 20 per pet, per night
  • Service animals exempt from fees

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted.

Also known as

  • Ramada Tropics Resort Moines Urbandale
  • Ramada Tropics Resort / Conference Center Des Moines Iowa
  • Ramada Tropics Resort Moines Urbandale
  • Ramada Tropics Resort Moines
  • Ramada Tropics Moines Urbandale
  • Ramada Tropics Moines
  • Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel
  • Ramada Tropics Moines Urbandale
  • Ramada Tropics Resort Conf Center Wyndham Moines Urbandale
  • Ramada Tropics Resort Conf Center Wyndham Moines
  • Ramada Tropics Conf Center Wyndham Moines Urbandale
  • Ramada Tropics Conf Center Wyndham Moines
  • Ramada Tropics Resort Conference Center Des Moines
  • Ramada Tropics Conf Center Wy
  • Ramada Tropics Hotel Des Moines

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Ramada Tropics Resort & Conf Center by Wyndham Des Moines does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Yes, there's an indoor pool.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 30 lbs per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
  • You can check in starting at 4:00 PM. Check-out time is noon. Contactless check-out is available.
  • Yes, there's an onsite restaurant, Castaways Grill. Nearby restaurants include Perkins (10-min walk), Bandit Burrito (15-min walk), and Sonic (15-min walk).
  • No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (14-min drive) is nearby.
  • Ramada Tropics Resort & Conf Center by Wyndham Des Moines has a waterslide and an arcade.
6.8.Good.
  • 6.0.Good

    Hotel stay

    The stay over all wasn’t terrible. The cleanliness of the room, especially the bathroom. There was stuff all over the floor, stuff in the toilet. I stepped on something metal and it went into my foot. Told the front desk about it and they wait there isn’t anyone there to clean it. The next day, it still hadn’t been cleaned up.

    Michele, 2 night family trip, Aug. 20, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    This was a family trip ,we booked this hotel exclusively for the water resort ,which was only open in the evening and only till 9pm ,which is not in the website,!! And as we entered our room ,1st no toilet paper ,2nd no condiments for coffee, and 3rd beds were very hard and only 2 towels in room when we booked for 4 people!!!..will not be returning!!!not worth the expensive price per room!!

    Anita, 2 night family trip, Aug. 19, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not such a great stay

    The hotel was pretty decent the whole family woke up threw out the night and the air was super dry and we all woke up coughing. Im not sure if its from the pool on why air is so dry or what. Lifeguards seemed more interested in their phones or socializing with each other then doing their jobs. Overall room was clean looking for the most part, and kids had fun just wish they could have gotten full nights rest.

    Kaleb, 1 night family trip, Aug. 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    For the price it was excellent.

    Neil, 1 night family trip, Aug. 12, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    My room was full of ants and no one cared I wasn't offered anything everyone was acting as if o was wrong I Also showed plenty pics and videos

    Tori, 2 night business trip, Oct. 11, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Very nice place to stay. Bar/restaurant had just opened the day before and coolers weren’t working correctly and staff wasn’t very educated on their drink menu.

    Cathi, 1 night trip with friends, Sep. 18, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Clean room. Water park was closed but it looked like it would be fun!

    1 night family trip, Sep. 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I would definitely stay again

    The staff was super friendly and very helpful. The bed was very comfortable. The room was clean. Currently the attached bar and grill along with the water park were closed but I was ok with that as I just needed a place to sleep. It looked like it would be a really fun place to visit if those things were open.

    Monique, 1 night trip, Sep. 13, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Caveat Emptor. There IS a pool. But no water in it

    They have a water "park". Just reopened, was promised the pool was open. Nope. I said "via con dios" (walk with God, in English) to one of the (Latina?) housekeepers, as I returned from going across the street to find an open fast food place (due to covid, all closed to pedestrians). Went to sleep for a half hour, before 8 police officers banged on my door and escorted me out, very confused, with the excuse that I was "frightening the staff") They promised to reimburse my credit card for the 4 days we didn't get to stay. Never did.

    2 night family trip, Aug. 28, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    I was pleasantly pleased with our stay. The room was super clean and we felt comfortable staying there. Mattresses are very soft (pillow top). Dog fee was $10.00, which was a main reason we chose Ramada over the other Hotels. It was much nicer than 3 of the hotels we stayed at for the same price. I would recommend staying here. The water park is closed and no breakfast because of covid.

    Lori, 1 night family trip, Aug. 23, 2020

    Verified Expedia guest review

See all 487 reviews