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All properties in Phnom Penh, Cambodia

HM Grand Central Hotel, Phnom Penh

4-star hotel with indoor pool, near Riverside

  • Free WiFi and free parking
From
$39 CAD

Image gallery

  • HM Grand Central Hotel, Phnom Penh
  • HM Grand Central Hotel, Phnom Penh
  • Outdoor Pool
  • Indoor Pool
  • HM Grand Central Hotel, Phnom Penh
HM Grand Central Hotel, Phnom Penh. Image 1 of 64
1 / 64HM Grand Central Hotel, Phnom Penh
#42, Street 208, Village II, Phnom Penh, Cambodia
8.2.Very Good.
  • All good. Great value and got a free upgrade

    Aug. 24, 2021

  • Very nice staff, great rooms, very clean with a view of the city, nice breakfast,…

    Nov. 30, 2020

See all 34 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 87 shared guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In Phnom Penh City Centre
  • Riverside - 15 min walk
  • Sorya Shopping Center - 9 min walk
  • Central Market - 11 min walk
  • Orussey Market - 11 min walk
  • Wat Lang Ka - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room
  • Deluxe Twin Room
  • Premier Double Room, 1 King Bed, City View
  • Premier Twin Room, 1 Bedroom, City View
  • Family Room, 1 Bedroom, City View
  • Grand Suite, 1 King Bed, City View
  • Superior Single Room, 1 Queen Bed

What’s around

Landmarks

  • In Phnom Penh City Centre
  • Riverside - 15 min walk
  • Sorya Shopping Center - 9 min walk
  • Central Market - 11 min walk
  • Orussey Market - 11 min walk
  • Wat Lang Ka - 13 min walk
  • Independence Monument - 13 min walk
  • National Museum of Cambodia - 13 min walk
  • Preah Sihanouk Garden - 14 min walk
  • Riverfront Park - 17 min walk
  • Kandal Market - 18 min walk

Getting around

  • Phnom Penh Intl. Airport (PNH) - 14 min drive
  • Phnom Penh Railway Station - 21 min walk
  • Airport shuttle (surcharge)
map
See on map
#42, Street 208, Village II, Phnom Penh, Cambodia

At a glance

Hotel size

  • This hotel has 87 rooms

Arriving/leaving

  • Check-in time 2:00 PM-5:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Steam room
  • Sauna
  • Bicycle rentals nearby

Working away

  • Business center
  • Number of meeting rooms - 2
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
  • Television in common areas

Languages Spoken

  • English
  • Khmer

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • Fireplace
  • Individually decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Shared accommodations

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Airport shuttle transfer per adult: USD 15 (one-way)
  • Airport shuttle transfer per child: USD 15 (one-way), (from 1 to 18 years old)

Optional extras

  • Continental breakfast is offered for an extra charge of USD 8.50 for adults and USD 5.50 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

  • Rollaway beds are available for USD 25 per stay

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Transfers via airport shuttle are required and must be arranged at least 48 hours before travel by contacting the property at the number on the booking confirmation.

This property accepts Visa, Mastercard, JCB International, debit cards and cash.

Also known as

  • HM Grand Central Hotel Phnom Penh
  • HM Grand Central Phnom Penh
  • HM Grand Central
  • HM Grand Central Hotel Hotel
  • HM Grand Central Hotel Phnom Penh
  • HM Grand Central Hotel Hotel Phnom Penh

*See fees and policies for additional details or extra charges

FAQs

  • Yes, HM Grand Central Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there's an onsite restaurant. Nearby restaurants include T & C Coffee (3-min walk), Bloom Cafe & Training Center (3-min walk), and Mere Cafe (4-min walk).
  • Yes, an airport shuttle is available.
  • No, this hotel doesn't have a casino, but NagaWorld Casino (2-min drive) is nearby.
  • Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room.
8.2.Very Good.
  • 6.0.Good

    Staff always ready to help, but their english accent is terrible. Also i got stucked in the lift and sent some clothes to laundry and they didnt return back 7 of those pieces.However they tried always to find a way to solve or compensate me.

    3 night romance trip, Feb. 21, 2020

    Verified Ebookers guest review

  • 10.0.Exceptional

    Great stay

    We only had one night here, but I would stay again. The staff was so friendly and helpful, the rooms were spacious and comfortable. he view from the sky bar is great! There are comfortable chairs and games to play there as well.

    1 night trip, Jan. 7, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Not bad for a few knots but you can do better

    The HM Grand is located within walking distance of the palace, the river, and there is a supermarket a couple of hundred metres away. The rooms are reasonable size and clean and not bad for comfort, they are tea and coffee making facilities, a safe, bathrobes, an LCD TV with a good selection of English-speaking channels, and the bathroom has a shower with a rainfall shower head and a handheld Rose with reasonable water pressure. The breakfast I put on is served it unsafe temperatures and is Bailey lukewarm and generally you would be foolish to touch it. However they do provide eggs cooked to order so they are okay and they also provide things like fresh pineapple and watermelon. The swimming pool area is very cramped with a small pool and it is quite pokey and uninviting. The housekeeping is the biggest problem here as they regularly forget to replenish things which is An Occurrence everyday, I sometimes. Make up the rooms until 2 or 3 in the afternoon or not at all until you call reception and say my room hasn't been cleaned and made. There are 25 very steep steps leading up to the reception and you have to drag your luggage up those steps to get in and out. They were errors with my booking and payment details which I had to waste time chasing and sorting with them so the housekeeping and the front of the house needs a lot of attention to bring it up to standard. It's not a bad place to stay for a few knots but there are better value-for-money better quality places about

    Jeffrey, 3 night trip, Dec. 19, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    The hotel was clean and nice, and the staff was very helpful. There weren't a whole lot of options for breakfast. It was a good hotel and served our purpose.

    7 night romance trip, Dec. 9, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    This is a new hotel, lift can't take residents from LG to all floors, so need to go from LG to Ground Floor then ask staff to restart lift to floors.

    1 night trip with friends, Jun. 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I can strongly recommend this hotel!

    Great new hotel on a strategic location. The modern room with very clean and functional bathroom was in perfect condition, and offered a nice view over the city. The breakfast provides a wide choice of Asian and European food of very good quality. The overall service provided by the staff was very perfect! The manager understands the power of a personal customer care and the power of a most beautiful smile for welcoming the guest. The motorbike that I ordered on my arrival at the hotel was delivered within 15 minutes, and well parked in a guarded garage on street level. This hotel offered me top value for money. I know where to book during my next trip to Phnem Penh.

    Dirk, 1 night business trip, Jun. 2, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    1 night in PP

    Amazing.. just the air con wasn’t so good .. other than that it was really exceptional :)

    Manju, 1 night trip, May 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I like everything on this hotel service room swimming pool breakfast restaurant front desk thank you for the great service

    8 night romance trip, Apr. 24, 2019

    Verified Expedia guest review

  • 6.0.Good

    Stayed with wife and 2 grown up children for 3 nights. It’s a nice new boutique property but having teething start up issues. I guess staff needs better training – the attitude to delight the customer was missing. The room size was a bit small – since they gave us corner room, it was smaller than the normal rooms. The hotel was operating at very low occupancy – just about 10 to 20% - under such a situation, a hotel oriented towards guest comfort or delight would have upgraded to higher room category, however we got one of the corner rooms – much smaller than the regular rooms. There was some kind of disinterest of the staff – we used the complimentary spa but did not enjoy using it because neither Steam Room nor Hot Jacuzzi were working properly – the focus seemed to be on saving electricity. Breakfast was average. A small request like a late check out for one of the rooms (after spending 6 room nights in the hotel) had to be made and reminded a few times and they obliged after General Manager’s approval. Most hotels which are operating at high occupancy also try and accommodate this request with pleasure, however HM Grand operating at under 20% had to seek GM’s approval after 3 reminders – something seriously amiss. Overall, the hotel is nice new boutique property, lacks customer focus though – which I believe is most important in hospitality (or for that matter any other) business.

    3 night family trip, Apr. 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    A gem of a hotel

    This is a fantastic hotel. The rooms are very clean and comfortable and the service was fantastic. There is a nice pool and bar with food service on the top of the hotel. Short distances to many locations. Stayed for 6 nights during a business trip and it worked perfectly for me.

    6 night business trip, Mar. 16, 2019

    Verified Hotels.com guest review

See all 34 reviews