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The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids

3 stars3 stars
270 Ann Street NWGrand RapidsMI49504United States of America
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Good3.1 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
713See all 713 Hotels.com reviews
From 232 reviewsTripAdvisor Traveller Rating

The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids

from $118 CAD
  • Room, 1 King Bed with Sofa bed (Riverside)
  • Business Suite, 1 King Bed
  • Standard Room, 2 Double Beds
  • Room, 2 Double Beds (Riverside)
  • Standard Room, 1 King Bed
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 162 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • Free RV/bus/truck parking

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Also known as

  • Grand Rapids Riverfront Hotel
  • Hotel Riverfront
  • Riverfront Grand Rapids
  • Riverfront Hotel
  • Grand River Hotel Grand Rapids
  • Grand Rapids Radisson
  • Radisson Grand Rapids

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 25.00

Rollaway beds are available for an additional charge

Breakfast costs between USD 3.00 and USD 15.00 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 20.00 per person (one way)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Pool sun loungers
  • Spa tub
  • Nightclub
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 2585
  • Conference space size (meters) - 240
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Refrigerator
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

The Landing Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

The Landing Lounge - This karaoke bar specializes in American cuisine and serves light fare only. Happy hour is offered. Open daily.

The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids’s small print

Also known as

  • Grand Rapids Riverfront Hotel
  • Hotel Riverfront
  • Riverfront Grand Rapids
  • Riverfront Hotel
  • Grand River Hotel Grand Rapids
  • Grand Rapids Radisson
  • Radisson Grand Rapids

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 25.00

Rollaway beds are available for an additional charge

Breakfast costs between USD 3.00 and USD 15.00 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 20.00 per person (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 713 reviews

The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids
Excellent4.0 / 5
Nothing Fancy, Just Comfy and Nice.
The Riverfront hotel is a perfectly nice place to stay. Comfy beds, nice rooms, and very friendly staff. I had no major issues on my stay other than, while checking in, my card wouldn't work with my door. However, a quick trip to the front desk had that fixed in a jiffy. The only two issues I had were to do with the location and the restaurant. The location is only an issue if you're planning on taking the bus anywhere as it is essentially a 20 minute walk from any bus stop, which is odd. However, they do offer a free shuttle service that was quite handy and made this less of a problem. My other issue was that the restaurant was woefully understaffed. The food was great, and the server was wonderful and very sweet, but I felt terrible for her as she was handling far too much on her own and some of the customers were being downright rude because of it. So the restaurant itself is great, but it could perhaps use more servers. All in all though, a perfectly decent place to stay.
2 night trip
The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids
Excellent4.0 / 5
Restful by the river
The hotel was under construction. A wee bit messy but customer service in hotel was Great. Front desk staff and Lounge staff very kind and helpful. The view of river and customer service made up for fact hotel was under construction. Thought price for room high for a hotel under construction.
1 night romance trip
The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids
Fair2.0 / 5
Stay somewhere else
Room was terrible. Dirty. Unsafe feel to the surrounding neighbourhood. Nowhere near worth what we paid. Would never recommend or go back.
1 night family trip
The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids
Fair2.0 / 5
Disappointed!
Fryalator was broken in restaurant (certain items on menu were not available). SPA was closed due to filter problem. Generally it was expensive ($169 per night) and the place is due an upgrade over all. Nice location on the river and in an up and growing area.
3 night family trip
The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids
Good3.0 / 5
We have stayed often. Very convenient location. Shuttle service to concert was wonderful. Room was clean and comfy. Fire alarm went off all night
1 night romance trip

See all reviews

The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids

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