Having used Cityroomz Edinburgh a few times, we trusted them when booking again. After leaving luggage there before checking in, we received an email to say the room is ready (long before check-in time) and that the luggage was already taken to it which was great.
The staff are incredibly friendly and welcoming and a joy to be around.
The downsides sadly are that the hotel is being renovated in some form. The usual entrance is moved and there's no lift. Being put on the very top floor too, wasn't ideal. Certainly request a lower floor if you have issues walking or carrying bags.
The renovation noise can be heard in the room during the day, starting at 8am. So be prepared for it, if you need to rest during the daytime.
The room itself is usually good, but I think we drew the short straw. It was a low ceiling on one side, quite cold, the shower was very small and an adult human can't sit on the toilet in the usual way because of the shower door. Either sit sideways or open the door and put your feet in the shower.
WiFi works, room and hotel is clean, staff lovely, I just hope the renovations hurry up for their own sake.
