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Room options

Junior Suite

  • 3 sq m
  • Sleeps 2
  • 1 Queen Bed

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Classic Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds

At a glance

Hotel size

  • 104 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets allowed (1 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Supervised childcare (surcharge)
  • Children's menu

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1969
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Good

Christipher, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Comfy bed
The bed was super comfy, very cold ac and the room was very nice. Only complaint would be the wifi as it was slow.
Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Alexander, 8-night trip
Verified Expedia guest review

10/10 Exceptional

We chose to stay at Italiana Hotel Florence because we did not want to stay near the pedestrian zone since we had rented a car. Parking was easy with a bus stop right next to the hotel. A 15 - 20 minute ride takes you to the heart of Florence which is easier than trying to find parking. You can purchase tickets easily through the app or on board the bus. Our beds were comfortable and the bathroom spacious. The wifi was a bit slow, but after exploring the city we were too tired to use it anyway. This was an easy choice and I would definitely recommend .
Verified Orbitz guest review

2/10 Poor

WORST HOTEL. Do not stay at this hotel. Staff are rude, was given two rooms. One had someone asleep in and the other peoples stuff in. Any issues I had I was told by staff that it was not their problem. No apology throughout my stay. Bathroom was dirty and disgusting. Managers attitude was poor and unprofessional, they do not offer any apology or drinks as a way to say sorry. Went away for my anniversary and they made the trip very stressful! Can not stress enough do not stay at this hotel, worst hotel and staff I have ever come across!
Verified Expedia guest review

6/10 Good

Tara, 8-night trip
Verified Expedia guest review

4/10 Fair

Arrived at midnight to check in, and staff were incompetent, and rude. It took us an hour to check in, and when we got to our room, there were already guests in it.. for the price it it a very old run down building and not worth it
Heather, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Miranda Adriana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great vacation!
Excellent hotel! We always stay there when in Italy!
daniela, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christian, 1-night trip
Verified Hotels.com guest review