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All properties in San Jose, San Jose (province), Costa Rica
1 room, 2 adults

Holiday Inn San Jose-Aurola, San Jose

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Theme park(s) nearby
  • Connecting/adjoining rooms available
5th Avenue and 5th Street, P O Box 7802-1000, San Jose, San Jose, 1000, Costa Rica

Family-friendly hotel with 3 restaurants, near Morazan Park
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Theme park(s) nearby
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • WARNING - The Taxi Driver of this Hotel identified with the number TSJ288, terminal ID…Feb. 23, 2020
  • left for an excursion early in the morning and realized I had left my retainer on the…Jan. 21, 2020

Holiday Inn San Jose-Aurola, San Jose

from $121 CAD
  • Standard Room
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Suite, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking
  • Presidential Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, View
  • Room, 2 Double Beds, Non Smoking

What’s around Holiday Inn San Jose-Aurola, San Jose

Landmarks

  • Heart of San Jose
  • Morazan Park - 1 min walk
  • National Park - 6 min walk
  • San Pedro Mall - 30 min walk
  • University of Costa Rica - 35 min walk
  • Sabana Park - 41 min walk
  • Gold Museum (Museo de Oro) - 3 min walk
  • Plaza de la Cultura - 4 min walk

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 20 min drive
  • San Jose (SYQ-Tobias Bolanos Intl.) - 11 min drive
  • San Jose Atlantic Station - 10 min walk
  • San Jose Fercori Station - 12 min walk
  • San Jose Procuradiria Museum Station - 12 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 195 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Free valet parking

Offsite

  • Area shuttle *

  • Beach shuttle *

  • Shopping center shuttle *

  • Theme park shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach shuttle (surcharge)
  • Indoor pool
  • Fitness facilities
  • Ecotours nearby
  • Golfing nearby
  • Casino
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 32292
  • Conference space size (meters) - 3000
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1986
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage
  • Grab bar - near toilet
Languages Spoken
  • English
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

El Mirador " Formal Rest" - This fine-dining restaurant specializes in international cuisine and serves dinner only.

Tropicana Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

La Palma Bar - Onsite bar. Happy hour is offered. Open daily.

Holiday Inn San Jose-Aurola, San Jose’s small print

Also known as

  • Holiday Inn Jose-Aurola
  • Holiday Inn San Jose-Aurola San Jose
  • San Jose Aurola San Jose
  • Holiday Inn San Jose-Aurola Hotel
  • Holiday Inn San Jose-Aurola San Jose
  • Holiday Inn San Jose-Aurola Hotel San Jose
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  • Holiday Inn Jose-Aurola Hotel San
  • Holiday Inn San Jose-Aurola
  • San Jose-Aurola Holiday Inn
  • Holiday Inn San Jose Aurola Hotel San Jose
  • Holiday Inn San Jose Downtown Aurola Costa Rica
  • Holiday Inn San Jose-Aurola Hotel San Jose
  • Holiday Inn San Jose-Aurola Hotel

Policies

Food and beverage purchases at this property are subject to a 10% service charge.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 5:30 AM to 10:00 PM.
  • Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

    Optional extras

    Breakfast costs between CRC 6500 and CRC 8200 per person (approximately)

    Airport shuttle service is offered for an extra charge of CRC 38150 per vehicle (one-way)

    Airport shuttle for children between the ages of 1 and 12 costs CRC 38150.00 (one-way)

    Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge

    Area shuttle service to the beach, shopping center, and theme park is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Holiday Inn San Jose-Aurola, San Jose

    • Does Holiday Inn San Jose-Aurola offer free cancellation for a full refund?
      Yes, Holiday Inn San Jose-Aurola does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Holiday Inn San Jose-Aurola?
      Yes, there's free self and valet parking.
    • Is there a pool at Holiday Inn San Jose-Aurola?
      Yes, there's an indoor pool. Guests have pool access from 5:30 AM to 10:00 PM.
    • Are pets allowed at Holiday Inn San Jose-Aurola?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Holiday Inn San Jose-Aurola?
      You can check in from 3:00 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near Holiday Inn San Jose-Aurola?
      Yes, there are 3 onsite restaurants.
    • Is airport shuttle service offered by Holiday Inn San Jose-Aurola?
      Yes, an airport shuttle is available. The charge is CRC 38150 per vehicle one-way.
    • Is there an onsite casino at Holiday Inn San Jose-Aurola?
      Yes, the 3767 square-foot casino features 30 slot machines and 3 gaming tables.

    Recent reviews

    Very Good 8.2 From 396 reviews

    Good 6.0
    I booked for two people. But when I checked in, they said I have to pay $80 USD for an additional guest unless they are with me at check in time.
    ca2 night trip with friends
    Exceptional 10.0
    First Class Hotel in the Heart of San Jose
    First class hotel. Excellent breakfast. Best location for sightseeing downtown San Jose. Safe for walking.
    Patricia, ca6 night romance trip
    Exceptional 10.0
    Good place
    We booked this hotel last minute and it was a great place. Very comfy and super clean. This supposedly has a 5 star rating in costa rica too. Breakfast was good with lots of options and location was quite central with walking distance to several restaurants. Good experience and highly recommend
    ca1 night romance trip
    Good 6.0
    + location,TV , 2 beds, the breakfast - no shuffle (only with reservation) no ice on floor, 2 cups of coffe (1 regular , 1 deca !!!!), needs staff for anything $$
    marc, caRomance trip
    Exceptional 10.0
    Great stay
    Thank you ❤️❤️❤️
    Darren, us1 night trip
    Exceptional 10.0
    SJO overnight before tour
    Great location. Great amenities. We were warned of walking around after dark but went out early evening to recommended restaurant the beer factory and it was excellent. Uber home. Easy. Then walked around next day to see local sights. Parks are beautiful! US dollars taken almost everywhere but English in some places not available.
    stephen, us1 night trip with friends
    Good 6.0
    Alright, but nothing to write home about!
    The Hotel is obviously a hit with holiday makers about to go off to or coming back from their adventures in the Costa Rican hinterland and it is convenient for business travellers with meetings in San Jose. But it is "tired" in appearance and a little over-priced for breakfast. My biggest bug-bear is no water available in the room, either free or for sale. My booking also said I'd get a mini-bar (possibly with water in it) in my room, but I didn't!
    us2 night business trip
    Very Good 8.0
    Pretty Good Choice
    Nice hotel with many amenities. In good condition and clean. With five stars I would have expected better concierge service (they did not have a city map or information about tours or sights). Just referred us to the GreyLine desk in the lobby. Also no place to buy newspapers or other small items often needed by guests. Enjoyed the pianist playing in the lobby. The upstairs restaurant had a nice view but prohibitive spices. Perhaps for this reason, it was empty.
    us2 night trip
    Exceptional 10.0
    Highly recommended
    Very comfortable and well-established Holiday Inn in the centre of San Jose within an easy walk of all the main tourist buildings and beside a small park. Has a fine indoor swimming pool, a great cocktail piano player and an exceptionally friendly and obliging bar man. Bathroom would benefit from an upgrade but otherwise a perfectly good hotel.
    gb4 night trip
    Very Good 8.0
    Very Nice I traveled with friends
    DOUGLAS, us2 night trip with friends

    Holiday Inn San Jose-Aurola, San Jose

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