Guests
All properties in Charleston, West Virginia, United States of America

Four Points by Sheraton Charleston, Charleston

3-star hotel in Charleston with indoor pool and restaurant

  • Free WiFi
From
$147 CAD

Image gallery

  • Four Points by Sheraton Charleston, Charleston
  • Four Points by Sheraton Charleston, Charleston
  • Indoor Pool
  • Suite, 1 King Bed - Bathroom
  • Four Points by Sheraton Charleston, Charleston
Four Points by Sheraton Charleston, Charleston. Image 1 of 22
1 / 22Four Points by Sheraton Charleston, Charleston
600 Kanawha Blvd E, Charleston, 25301, WV, United States of America
8.2.Very Good.
  • Staff was wonderful, check in and check out was a breeze and the bar staff was very…

    Feb. 27, 2020

  • Great hotel staff. Room was clean. Would come bsck

    Oct. 13, 2018

See all 474 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 176 smoke-free guestrooms
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Fitness center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • Heart of Charleston
  • Haddad Riverfront Park - 1 min walk
  • Charleston Town Center - 6 min walk
  • Charleston Civic Center - 10 min walk
  • Avampato Discovery Museum - 11 min walk
  • Clay Center for the Arts and Sciences - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Suite, 1 Bedroom, Non Smoking

What’s around

Landmarks

  • Heart of Charleston
  • Haddad Riverfront Park - 1 min walk
  • Charleston Town Center - 6 min walk
  • Charleston Civic Center - 10 min walk
  • Avampato Discovery Museum - 11 min walk
  • Clay Center for the Arts and Sciences - 13 min walk
  • Appalachian Power Park - 19 min walk
  • CAMC General Hospital - 19 min walk
  • West Virginia State Museum - 34 min walk
  • West Virginia State Capitol Building - 37 min walk
  • University of Charleston - 3.1 mi / 4.9 km

Getting around

  • Charleston, WV (CRW-Yeager) - 7 min drive
  • Charleston Station - 27 min walk
  • Free airport shuttle
map
See on map
600 Kanawha Blvd E, Charleston, 25301, WV, United States of America

At a glance

Hotel size

  • This hotel has 176 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Onsite self parking (USD 12.00 per night)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Golfing nearby

Working away

  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 9000
  • Conference space size (meters) - 810

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/viewport in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Connecting/adjoining rooms available

Special features

Dining

Recovery Sports Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Breakfast costs between USD 5 and USD 15 per person (approximately)

ParkingPay at property

  • Self parking costs USD 12.00 per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted.

Also known as

  • Charleston Sheraton
  • Four Points Charleston
  • Four Points Sheraton Charleston
  • Four Points Sheraton Hotel Charleston
  • Sheraton Charleston
  • Four Points Sheraton Charleston Hotel
  • Four Points by Sheraton Charleston Hotel
  • Four Points by Sheraton Charleston Charleston
  • Four Points by Sheraton Charleston Hotel Charleston

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Four Points by Sheraton Charleston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 12.00 per night.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-out is available.
  • Yes, Recovery Sports Grill offers American cuisine. Nearby restaurants include Ichiban (4-min walk), Black Sheep Burrito and Brews (4-min walk), and First Watch - Charleston (5-min walk).
  • Yes, a free airport shuttle is available.
  • No, this hotel doesn't have a casino, but Mardi Gras Casino (15-min drive) is nearby.
  • Four Points by Sheraton Charleston has an indoor pool and a fitness center.
8.2.Very Good.
  • 10.0.Exceptional

    My best hotel experience in Charleston so far.

    Quick solo business trip. All staff were friendly and competent. Hotel looked new--everything. Elevators, room. carpets, exterior. Location perfect. Lovely river view from room. Excellent TV and wifi service. Restaurant? Dinner and breakfast dishes were likely custom prepared. Checkout was friendly, efficient. Charleston has a beautiful restored historic downtown section with interesting shops and destination-quality restaurants--a pleasant walk from the hotel. If you like shopping malls, how about one with specialty shops, restaurants, a J.C. Penny and a Macy's-- also an easy walk. I hope to return in October. I wlll be staying at Four Points.

    Joel, 2 night business trip, Sep. 17, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Place!

    We were driving down to Florida and just needed a quick place to stay overnight. The staff was very friendly and quick to get us checked in. The room was great for myself and my 6 and 3 year old. I thought the room was clean and did not have any issues. Overall the stay was exactly what we were looking for and the lady who checked us in was very hospitable! I drive down to FL once a year so if I have to stop in Charleston again, I will be sure to come back!

    Megan, 1 night family trip, Aug. 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My stay was very pleasant except the parking gates which needs improvement but other than that everything was good

    John, 2 night trip, Aug. 13, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Just Meh

    Started off with a grumpy receptionist with no useful information. Keep your hotel key on your way out as it has your paid parking info on it, otherwise you will have to pay twice, the hotel and the parking lot fees. Thankfully I happened to keep a key this time, no one at check in or out told us this. Pool was not the cleanest. Room was just meh, kinda old and dingy for the price. And AC could not get the room cooler than 75 degrees.

    Joshua, 1 night family trip, Aug. 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    8

    It was overall great. The only thing that I have a complaint with was that the AC did not cool off the room like I had hoped and expected. Everything else was fine. Just didn’t rest well in the warmer temperatures

    Angela, 1 night trip, Jul. 19, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice Stay

    The people working there are excellent and friendly. Especially had a good time talking to the bartender (unfortunately, I can’t remember her name!). Though a little dated, it was clean and comfortable.

    Barbara, 1 night trip, Jul. 13, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Would not recommend

    This hotel is a scam. I paid over 600 for 2 rooms for 2 nights. They then charged me 95 a room for incidentals fee and kept trying to charge me (i was negative why they could not) every night. Once for 228 and the other night for 172. Do not stay here.

    patrick, 2 night family trip, Jul. 3, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The thumbnail pictures are not what they represent

    This hotel was not as expected which is unfortunate by the standards other Sheraton hotels live up to. Although many of the staff were considered "new", the actual condition of the furnishings in the lobby and my suite showed signs of significant wear and dirt. The bed - mattress- in my assigned suite was soiled and the bed had to be re-made. The linen was not crisp and sturdy, but quite thin due to excessive laundering and not replacing old linen. The pillows and the pillow cases did not match, as well as the bath towels. The hotel representative was as accommodating as she could however, the regional VP for this hotel should consider inspecting the hotel's entire operation.

    3 night trip, Jul. 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good place to stay. Right on the river. Close to everything downtown. The restaurant that’s attached is delicious. The staff is so nice and helpful. Would recommend to others. May stay here again sometime

    1 night business trip, Jun. 12, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Broken elevator from parking garage . Found lighter and pill in pullout couch . Room not stocked with towels or sheets . Pool closed 2 hours earlier than site said . Staff was pretty friendly though . Had to pay for parking

    1 night family trip, Jun. 6, 2021

    Verified Orbitz guest review

See all 474 reviews